by Cici Northup | Mar 24, 2023 | Fast Payments
Situation A payments network provided noticed the emergence of fast payments in their market. The client wanted to better understand the extent to which there was an opportunity for them to provide a fast payments network and / or supporting overlays based on global...
by Cici Northup | Mar 24, 2023 | Fast Payments, Payments in Emerging Markets
Situation A global NGO was working with a banker’s association in a Sub-Saharan African country with the desire to design and implement a fast payments system to support digital financial access and usage in their market. Glenbrook was asked to help design and...
by Cici Northup | Mar 24, 2023 | Industry Research
Situation The SaaS product team within a payments network was given a clear mandate to update its capabilities. The group started work on a next generation service but to be successful, the group needed to have a feel for what clients like and don’t like about the...
by Cici Northup | Mar 24, 2023 | Industry Research
Situation This global multinational mobile wallet provider wanted to understand the value of their mobile wallet. Glenbrook was asked to help this client gauge the contribution of their wallet to overall sales, to determine key barriers/attrition in wallet usage, and...
by Cici Northup | Mar 24, 2023 | Industry Research
Situation A processor observed its competitors moving swiftly to expand their appeal to ISVs and non-traditional partners supporting omnichannel retailers, and wondered whether (and to what extent) this was in response to a market need. Competitors were taking...
by Cici Northup | Mar 24, 2023 | Marketplaces and Platforms, Payments Risk Management
Situation A global marketplace operated an end-to-end e-commerce fraud prevention process using a combination of third-party vendor and internally-developed technologies. Manual review rates were approximately 30bps, of which 75% were ultimately ‘released’ as good...
by Cici Northup | Oct 21, 2022 | Financial Inclusion
Situation A Sub-Saharan African country had a large economy with a vibrant technology sector and a young, energetic workforce saw persistent poverty and inequality. Measures of financial inclusion were not meeting national targets and were getting worse for the most...
by Cici Northup | Oct 21, 2022 | Advisory, Industry Research
Situation Glenbrook assisted a State government looking to develop a more integrated, citizen centric payments strategy. There was enormous complexity across State agencies – diverse tender types and offerings existed simultaneously for both online and offline...
by Cici Northup | Oct 21, 2022 | B2B Payments
Situation A leading enterprise software player wanted to evaluate payments opportunities in the business-to-business (B2B) market. Continued working capital pressure on businesses large and small, and renewed B2B focus among industry players, had fueled investments in...
by Cici Northup | Oct 21, 2022 | Advisory, Enterprises, Merchant Payments Acceptance, Merchant Payments Strategy
Situation Glenbrook assisted a leading multinational grocer wrestling with the increasing challenges of payment acceptance, handling, and processing. The stability of their payment gateway provider had become a serious and costly concern. Frequent outages were costing...
