PAYMENTS VIEWS
Glenbrook’s commentary and opinion blog: written by members of the Glenbrook team. We share our “rants and raves” on industry topics, large and small.
*Please note – We do not accept third-party articles or blog posts on our website. PaymentsNews is a curated news feed and PaymentsViews is Glenbrook’s own blog.
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Mid-Year Payments Check-In: Revisiting Our 2026 Predictions
The Glenbrook team is taking stock in June 2026 to see how the payments trends predictions from our January Payments on Fire episode are holding up.
The Missing Context Layer in Agentic Commerce: Part 3
Glenbrook’s Drew Edmond explores the specific implications for the payments and agentic commerce industry: how discovery changes when agents mediate it, how payment selection shifts upstream, how merchants need to prepare differently across categories, and who ultimately controls the agent layer.
The Missing Context Layer in Agentic Commerce: Part 2
Glenbrook’s Drew Edmond examines why the agent’s role in agentic commerce varies significantly by purchase category, where the context layer is being built today, and how far along it actually is.
The Missing Context Layer in Agentic Commerce: Part 1
Glenbrook’s Drew Edmond discusses the critical role of a persistent, cross-application context layer, ideally provided at the operating system level, in enabling the envisioned future of agentic commerce where AI agents can proactively and intelligently assist consumers in transactions.
Demystifying Payments Orchestration: Part 3 – Defining the Payments Orchestration Landscape
The 5 payments orchestration implementation models explored in this post reflect a spectrum of control, customization, and complexity. Understanding the distinct characteristics and where each orchestration model excels and where it introduces risk or limitations is essential for selecting the right fit.
We (Really) Can’t Stop Talking About Tokenization: A 2025 Update
Glenbrook’s Chris Uriarte unpacks network tokenization updates from Visa and Mastercard.
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Recent News
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"Visa and Senegal’s Ministry of Telecommunications and Digital Affairs have signed a Memorandum of Understanding establishing a two-year framework for strategic collaboration to support Senegal’s digital transformation ambitions. This partnership will foster...
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AI, Agentic Commerce and the New Rules of Chargeback Management
"With first-party fraud and friendly disputes eroding already thin retail margins, managing chargebacks requires far more than basic operational recovery. Here, Tim Tynan, CEO of Chargeback Gurus, discusses how local AI streamlines dispute documentation, why fighting...
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