PAYMENTS VIEWS
Glenbrook’s commentary and opinion blog: written by members of the Glenbrook team. We share our “rants and raves” on industry topics, large and small.
*Please note – We do not accept third-party articles or blog posts on our website. PaymentsNews is a curated news feed and PaymentsViews is Glenbrook’s own blog.
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Mid-Year Payments Check-In: Revisiting Our 2026 Predictions
The Glenbrook team is taking stock in June 2026 to see how the payments trends predictions from our January Payments on Fire episode are holding up.
The Missing Context Layer in Agentic Commerce: Part 3
Glenbrook’s Drew Edmond explores the specific implications for the payments and agentic commerce industry: how discovery changes when agents mediate it, how payment selection shifts upstream, how merchants need to prepare differently across categories, and who ultimately controls the agent layer.
The Missing Context Layer in Agentic Commerce: Part 2
Glenbrook’s Drew Edmond examines why the agent’s role in agentic commerce varies significantly by purchase category, where the context layer is being built today, and how far along it actually is.
The Missing Context Layer in Agentic Commerce: Part 1
Glenbrook’s Drew Edmond discusses the critical role of a persistent, cross-application context layer, ideally provided at the operating system level, in enabling the envisioned future of agentic commerce where AI agents can proactively and intelligently assist consumers in transactions.
Demystifying Payments Orchestration: Part 3 – Defining the Payments Orchestration Landscape
The 5 payments orchestration implementation models explored in this post reflect a spectrum of control, customization, and complexity. Understanding the distinct characteristics and where each orchestration model excels and where it introduces risk or limitations is essential for selecting the right fit.
We (Really) Can’t Stop Talking About Tokenization: A 2025 Update
Glenbrook’s Chris Uriarte unpacks network tokenization updates from Visa and Mastercard.
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Recent News
OCC Assesses $350 Million Civil Money Penalty Against American Express
"The Office of the Comptroller of the Currency (OCC) today announced a cease-and-desist order and a $350 million civil money penalty against American Express National Bank, Sandy, Utah (bank), for deficiencies in the bank’s Bank Secrecy Act (BSA) and anti-money...
Meta Discusses Protocols for Agentic Commerce
"If agentic commerce takes off, and more transactional activity is undertaken by bots instead of human users, that could upend the entire web commerce model. It could erode direct connection between brands and their customers, remove upselling opportunities or even...
The Clearing House Targets Cross Border and Treasury as First Tokenized Deposit Use Cases
"In the past couple of weeks we have heard some of the architectural details about The Clearing House (TCH) interoperability solution for tokenized deposits that plans to launch in the first half of 2027. During a Sibos panel last week, Reena Verma, Head of Tokenized...
How AI Agents Could Reshape Retail as Stores Move Beyond Sales
"Chinese platforms such as Alibaba and JD.com lead the way, with AI agents already deeply integrated into their respective platform networks. These agents can not only provide product recommendations but also complete purchases autonomously. Meanwhile, US technology...
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