Customer Testimonials

ALDI utilized Glenbrook partners in 2015-2016 on various electronic payments projects. From the first phone call with Allen, it was clear that this team knew everything there is to know about payments. Throughout the engagement, Glenbrook was thoughtful, backed up recommendations with industry best practices and knowledge, and more importantly kept our well-being at the forefront of every conversation!  

Involving Glenbrook for our electronic payments projects over the last year was a game changer. We would not be where we are at in the projects without the hard work and dedication of George and Bryan. They never missed a deadline and worked hard on our behalf to create a high-quality RFP that produced valuable insights, and in the end, saved us a lot of money!  

I would highly recommend Glenbrook’s services to anyone looking for a valued partner in the payments space. We also attended one of their Payments Boot Camps, which was invaluable in learning more about a very complex industry. All products and services we have received from Glenbrook have exceeded expectations.

Greg Strom

Director of National IT, ALDI

An investment in knowledge pays the best interest – Ben Franklin. That’s what I’d say about Glenbrook!!

Emily Stein

VP Business Development, BillGO

As someone that is new to the industry, this experience has really helped to connect the dots throughout the process of transactional execution, end-to-end. I highly recommend this course.

Jody Feiss

Portfolio Manager, Worldpay

Best workshop of my career. They are the most knowledgeable professionals and make the complex simple.

Emily Stein

VP Business Development, BillGO

The Payments Boot Camp™ has done an amazing job at giving me a broader understanding of the payments industry in an easy to digest and engaging format.

Tessa Dill

Money Solutions Specialist – Payments, Shopify

Glenbrook’s program is a “must attend” if you want a career in payments.

Sanjit Bose

Senior Director, Visa Inc.

As someone that is brand new to the payments world, I found this Payments Boot Camp™ exceptionally helpful. The instructors were very engaging, friendly, and helpful.

Selwyn Robinson

Product Owner, ABC Financial

Great payments industry insights. Awesome instructors.

Miguel Angel Barrera

Commercial Director LATAM, Juntos Global

The course provides a thorough introduction to the different digital payments domains.

Mutashobya Mushumbusi

Payment Systems Analyst, Bank of Tanzania

Glenbrook Payments Boot Camp™ has given me the background I was lacking in payments to provide better support to my clients and become a more active participant in my company’s product discussions – great course!

Ruthann Paulin

VP Client Experience, Payrailz

Awesome Payments Boot Camp™ delivered by experts in a top class manner.

Jacques Voogt

Project Manager, Rockefeller Philanthropy Advisors

Absolutely an excellent use of my time! Was recommended to come to this by a peer. Well worth it. I will pass on the recommendation.

Matt Stehle

Account Technology Strategist, Microsoft

I searched for payments knowledge upon joining my payments job and was told “learn on the job”. I spent the next 6 months learning along the way, only to find the Payments Boot Camp™ and learn everything and more in two days, while networking with industry peers!

Rob Anicetti

Treasury Manager, Eventbrite

Great overview of key concepts in payments. Instructors were amazing. Highly recommended.

Danielle Cuiffetelli

Payment Strategies Industry Specialist, Federal Reserve Bank of Boston

One of the fundamental trainings to have for any payment practitioner.

Daniel Minha

Advisor Digital Finance, Financial Sector Deepening Trust (FSDT)

Extremely beneficial in understanding the global payments landscape.

Melanie Zieba

Payment Solutions Lead, Shopify

A fantastic, one-day, crash course. Good – if not necessary – for any and every payments professional.

John Wilson

Deputy Director, American Transaction Processors Coalition

So many of my colleagues at Spreedly recommended the Payments Boot Camp™ that I had extremely high expectations, but Russ and Allen still exceeded them.

Peter Cianci

Technical Sales Specialist, Spreedly

After working in the industry the last five years, and directly the last six months, this course was long overdue. I learned a tremendous amount and reinforced even more. I would highly recommend to anyone new to the industry or just needing a refresher.

John Wilson

Deputy Director, American Transaction Processors Coalition

If you are new to the financial industry and need to learn about payments this is the course/training you should take.

Pedro Pinho

Director Strategic Partnerships, Santander Group

I’m pretty veteran in payments, but in certain niche areas. The Payments Boot Camp rounded out my understanding of all the other areas, shed light on some murky corners of familiar topics, and added some exciting new ideas! Great experience.

Holly Caliri

Operations/Product Management, Xformative Payment Systems

The instructors are fantastic – so knowledgeable, so ready and willing to answer questions.

Laura Russo

Sr. Instructional Designer, Visa Inc.

It’s hard for me to take two days out of the office, but the Boot Camp experience was one of those rare, high-value formats that genuinely moved my needle in terms of professional knowledge.

Tom Byrnes

Chief Marketing Officer, Vesta Corporation

A broad, brand agnostic contemporary commentary on payment trends.

Monika Saksena

VP, American Express

Great speakers and involved participants. Great learning experience.

Adam Chernichaw

Attorney, White & Case LLP

Great course for people with intermediate payments knowledge.

Jeff Stewart

Business Analyst, Payments Canada

Engaging, informed speakers that really know their stuff. But this is not a history class. A major focus on the new payments landscape and what’s on the horizon.

Peter Mollins

VP of Marketing, Spreedly

Glenbrook’s Payments Boot Camp is a very effective way to learn about payments (applied to many jurisdictions) in a short period of time. It is the first step in self-directed learning in payments. Start here.

Colin MacIntyre

Business Analyst, Payments Canada

Great overview of B2B payments for all perspectives!

Jeff Stewart

Business Analyst, Payments Canada

Great course! I learned a ton! I will recommend to my colleagues.

Marie St. John

Collection Manager, Salesforce

A must have course for every payment professional. Good mix of foundational material and emerging trends in payment industry.

Ankush Singhal

Product Manager, Visa Inc.

Boot camp delivers payments information in a way even a millenial can digest!

Matthew Tambor

Beth and Elizabeth provided insight on the Payments Systems’ purpose and functionality, and they made learning interesting.

Karla Hollingshed

Product Development Liaison, Federal Reserve Bank of Atlanta

Current! Relevant! Practical! Engaging! Hiring managers seeking to onboard new talent in payments should look to this workshop and Glenbrook as a valuable resource.

Jim Senn

Professor and Managing Director, Georgia State University

Elizabeth & Beth do a fantastic job of providing a holistic overview of the payments landscape. Deep & impressive industry expertise.

Ryan Masters

VP of Business Development

Great content, informative on developing technologies and services within payments industry.

Tito Milla

Chief Product Officer, Medxoom

As someone brand spanking new to payments & Fintech, this 2-day payments boot camp has been invaluable. I’m excited to go back into my new role and use my new knowledge immediately.

Ruth Galpin

Manager, Customer Success, Marqeta

The workshop is well crafted providing insights across the payments landscape. The knowledge gained and the learning experience can be leveraged right away in the daily job responsibilities.

Sundar Padmanabhan

Manager, Business Technology Solutions, Silicon Valley Bank

The two-day workshop provides great introduction and overview of the various payments systems in the US and globally. This course is recommended not only for new entrants but for experienced as well!

Mohan Chandrasekaran

Director, Visa

I’ve never been so happy to be in the payments space! Glenbrook’s Payments Boot Camp solidified my choice!

Victory Omotayo

Business Analyst, Payments, Shopify

George and Russ know this material really well and have a friendly and easy-to-understand way of explaining it.

David Snyder

President, 42TEK, Inc.

Helps open new prospective to payments world, highly recommended.

Vaishal Sheth

Product Owner, Enterprise Payments, eBay Enterprise

I attended Glenbrook almost ten years ago. The quality of instruction brought me back today. It’s a must-attend workshop for any payments professional.

Niandong Wang

Director, Business Development, Western Union

The workshop gave us just the right level of content we needed to provide the basis of our future payments strategy.

Chris Connolly

Founder, Tip-Bit

Most engaging & stimulated several thoughts for what’s possible.

Sherrie Littlejohn

EVP, Wells Fargo

This is a high value course that I would recommend to my peers and members of my team. It provides an excellent knowledge base.

Katie Franklin

Sr. Manager, Fraud & Payment Operations, Hotwire

I would highly recommend this workshop to anyone part of the payments industry. It gives a good insight into the different players, cutting edge technology and trends.

Sowmya Saiprasad

Director, Visa Inc.

Content was good and I appreciated your willingness to engage in questions.

Bret Leech

SVP, HR, Fiserv

Great way to get up to speed on the payments landscape.

Shahadat Hasan

Manager, Strategic Partnerships and Business Operations, eBay/Magento

Essential course for anyone looking to best utilize payment data.

Shahadat Hasan

Manager, Strategic Partnerships and Business Operations, eBay/Magento

A high-value seminar, up-to-date with current and emerging trends in the industry, supported by very experienced speakers.

Ravinder Singh

Product Manager,

Very helpful in understanding today’s payment landscape.

Jason Mick

Customer Success Manager, Strategic Accounts, CyberSource

I am very interested and fascinated by the nuances of the payments industry. Understanding how the industry has evolved over time and where it is going, from such an experienced team, is very valuable and I would love to continue this relationship.

Sam Levitt

I would highly recommend this workshop for any new-hire in the payments space. Getting up to speed on the industry in 2-3 days is invaluable.

Robert Graham

Sr. Manager, Global Client Group, American Express

Glenbrook Payments Boot Camp is an outstanding course for folks new to the payments space. Wish I would have attended years ago!

James Paulson

Sr. Manager, Global Client Group, American Express

The Payments Boot Camp is a great primer for anyone interested in knowing more about the payments industry. The instructors were great: knowledgeable, friendly and approachable. I’d recommend this boot camp to my friends and co-workers.

Vinay Mohan

Product Manager, Visa Inc.

Good content from experts supplemented by knowledgeable attendees made it worthwhile.

Uday Oak

Director, Visa Inc.

Simplification and friendly explanation for a complicated world.

Adam Calder

Senior Design Producer, PayPal

Glenbrook Partners are pioneers in payment workshops and have once again put in great content for cutting edge topic “Bitcoin”.

Vinay Mohan

Product Manager, Visa Inc.

The Payments Boot Camp is definitely worth for those new to the payments industry.

Gerardo Del Toro

B2B Rewards Manager, BP

Your best guide to all things payments, in 2 days.

Ajay Tripathi

Engineering Team Leader, Intuit

A dynamic & comprehensive program.

West Richards

Executive Director, American Transaction Processors Coalition

Superb workshop facilitated by real experts provoking lively debate. Recommended.

Jon Lear

President, Earthport North America

The content covered in the boot camp has empowered me to take my company into, and succeed within, the future of mobile payments and technology for the underbanked.

Mindy White

Product Development Manager, PreCash

As a new participant in payments, the way the material was pulled together and presented was well-paced and helped me add context to the situations I’m encountering in my new role.

Loring Harrop

U.S. Bank

Very informative about overall payment landscape.

Anurag Gupta,

Director and Chief Architect, PayPal

A fantastic deep-dive into payments for beginners AND veterans. Carol & Scott are amazing instructors with a tremendous amount of experience & recognition under their belts.

Yaasha Sabba

Product Analyst, Visa Inc.

It not only provides rich subject content but is also an excellent opportunity to understand perspectives of your peers in payments.

Raksha Bhola

Payments Strategist, Comerica Bank

The Payments Boot Camp gave me a firm understanding of payment systems, as well as insight into where these systems are going in the future.

Scott Isard

Director of Business Development, Aurionpro

The Payments Boot Camp provides a significant insight on the market trends and upcoming payment options giving a good take away apart from teasing the thinking cells!

Anusha Balasubramanian

Customer Strategy Specialist, Product, Western Union

This is a must have for anyone wanting to be in the payments industry.

Dhiraj Sharda

Director, Visa Inc.

Sometimes you are in one specific area of payments and for me to be able to see the big picture was illuminating.

Hugo Cuevas-Mohr

Director, IMTC – International Payments Assn.

Having made a change to a completely different industry, I was a newbie in payments space. My time with Glenbrook provided me with confidence I needed to look potential partners in the eye and speak their vocabulary.

Emilio Disanluciano

Sr. Director Business Development & Partnerships, Jumio Inc.

A must for anyone in payments – just the right amount of details that can be explored further in another session or separately.

Mukund Muralidharan

Lead Systems Architect, Opus Software

Glenbrook does an unbelievably good job of making sense of the vast, complex and fast-moving payments landscape.

Suzan Suer

Principal, Collabigence Consulting

The boot camp was a unique opportunity to immerse myself in the world of payments. As a newcomer to the industry, this experience was invaluable.

David Penn

Research Associate, The Finovate Group

This boot camp is brilliant! It is a must attend and must “refresh” for anyone in payments industry – regardless of role, level, or curiosity.

Pushkar Sinroja

Sales and Marketing Head, Opus Software Solutions

As a newcomer to the payments industry, I found the Glenbrook Payments Boot Camp to be an absolutely worthwhile investment. The material includes an effective mix of industry fundamentals, case studies & emerging trends. Carol & Scott are obvious experts in the field, & their “insider” takes on the industry’s history, major players & changing dynamics added a compelling dimension to their instruction. I look forward to applying & building upon the foundational knowledge I’ve developed through the course.

Emily Vince

Marketing Manager, Intuit

The complexity of different types of payments is made very simple by the great instructors. Great networking opportunity & public workshop enables to hear perspectives from various audience coming from different industries.

Krishna Komanduri

Business Leader, Visa Inc.

The most significant and well-formed courses for beginners and payment professionals. The Glenbrook team efficiently explains complex subjects with simple phrases and practical examples. Thanks!

Evgenii Terentev

Head of Software Product Development Bureau, CompassPlus

A must for all payments professionals, highly recommended.

Shankar Pandravada

Lead Product Manager, PayPal

I’m humbled by the depth and breadth of info in this space.

Jim Hancock

Director Product Development, Digital Insight

Awesome experience that succinctly introduces the entire breadth of payments subjects. An excellent foundation on which to build a successful payments understanding & career.

Joe York

Product Analyst, Visa Inc.

Every current or aspiring payment executive should attend.

Dave Dutch

CEO, PayLease LLC

The Glenbrook Payments Boot Camp is a must for anyone in the payments product space. Importantly, bank deposit product and card leaders can learn about the evolution of the payments ecosystem and understand emerging mobile payment technologies to help them leverage potential revenue and marketing opportunities.

David Harmuth

Senior Consultant Retail Banking, David Harmuth Consulting

Glenbrook Payments Boot Camp was instrumental in providing basic understanding of payments industry ecosystem and ever changing emerging payments industry.

Paul Lewis

Payments & Disbursements IT Sr. Manager, Capital One

Detailed, thorough, interesting and pacey. I didn’t think I’d be awake after a 2-day course on payments. Let alone excited!

James Cronin

CIO, Venda

Carol and Bryan kick ass!! It’s clear that they know payments and do well sharing that knowledge.

Albert Deschenes

Partner, Vendo Services

Second day was very good. It helped me better understand “wallets”.

Luz Church

Manager Policy Strategy and Governance, American Express

Glenbrook Payments Boot Camp was time worth spent learning about U.S. & global payment systems, new trends with just right amount of information presented in very interactive manner. Thank you, Glenbrook.

Prashant Desale

Sr. Business Leader – Quality Assurance, CyberSource/Visa

A must for someone new to the payments space. Great, practical experience brought by the instructors.

Bill Davidson

SVP, Qualcomm Investor Relations and Firethorn Sales & Marketing, Qualcomm/Firethorn

Very informative and great resource for understanding a complex industry.

Ramin Salem

Director, Operations Programs & Payments Management, YapStone, Inc.

Great workshop! Thanks for helping clarify the payments landscape!

Korey Flint Warzala

Regional Account Manager, CyberSource

Excellent introduction for a software guy – thank you!

Eric Martin

Piggyback Media, Inc.

The content is highly relevant for anyone in the payments industry, even newbies and seasoned industry veterans.

Brian Grech

Corporate Strategy, PayPal

We now have a number of additional innovations to explore that would not have occurred to us without our engagement with Glenbrook.

Ray Garcia

CTO, Payfone

The presenters were knowledgeable and engaging, and it was a great opportunity to network with people in the industry.

Todd Callow

Sr. Manager, Business Development, Intuit

I wish I had attended five months ago, when I started my job. I enjoyed learning about interchange.

Steve Statler

Director, Strategy, Qualcomm

Great analysis of the emerging payments players – sorts through the hype to help understand the business model and critical success factors.

Johnny Roland

Cisco FS Industry Consulting

The Glenbrook Payments Boot Camp provides an insightful overview of the past, present, and future of the payments industry. The instructors are very knowledgeable to passionate about the material and present it in a way that is easy to comprehend.

Lisa Mead

Relationship Manager, Premier Accounts, Global Payments

Glenbrook’s Payments Boot Camp provided a comprehensive overview of payment systems in the U.S. I was particularly impressed with the amount of material the training covered while mastering the ability to organize the information into digestable bites. The information provided on Card, Check, ACH, etc. was informative regardless of how many years you may have in the payments industry. Of particular interest was the discussion around emerging payments (eCommerce, Mobile, POS, B2B, etc.). Great job Glenbrook!

Stacy L. Williams

IPS Manager, Intuit

A great blend of attendees – from industry veterans to managers from start-ups – made the Payments Boot Camp very interesting.

Mayuri Ghosh

Business Development Manager, Opus Software Solutions

I wish everyone at PayPal was required to take Glenbrook. A must for anyone in the payment industry.

Jonmichael Moy

Country Product Manager, PayPal

The Payments Boot Camp cleared up much of my confusion on several payment topics.

Eric Leboie


Regardless of your level of experience, there is simply no better way to get a comprehensive and insightful view of the payments industry today than to attend a Glenbrook Payments Boot Camp. Carol and Scott cover the established and emerging players from a perspective that only their experience can deliver. The curriculum is masterfully organized, insights driven, and relevant for today’s payments professional. If you do one thing for your career development this year – do this!

Faith Price

CEO, Faith Price Consulting

The collective payments experience of the Glenbrook cadre is immense and lends tremendously to the payments experience.

Gary Pearcy

Wells Fargo

Great to know about the payment business, the best payments seminar I’ve ever been to!

David Mora


The class does a good job of taking a very complex subject and making it digestible.

Theresa Casey


The Payments Bootcamp was one of the best training courses that I have attended. The combination of the content covered and instructors’ depth of knowledge made this course very informative and valuable. In addition, the broad cross section of attendees resulted in very meaningful real world discussions. I would strongly recommend this course to anyone with payment product responsibilities.

James Cook

CheckFree Corporation

The Payments Boot Camp exceeded all my expectations, and I can’t wait to put all this new found knowledge to work on my projects.

Andrew Pruitt

Early Warning Services

Very thorough understanding of payment systems & industry challenges. I would recommend to anyone in the payments industry for a broader understanding.

David Hunter

First Data

The brain trust between the two presenters is amazing. The most comprehensive education in the payments industry I’ve come across.

Kevin Lewis

VP Client Relations, ESC Loyalty

Terrific, broad, perspective and overview of the payments world, and on how bankers think about emerging players.

Virginia Holman


You guys really know your stuff. I thoroughly enjoyed the session!

Kristine Bonaimo

American Express

As someone with close to thirty years of payments industry experience, I was not sure if it made sense to attend the Boot Camp but after the session I was sure it did. There are so many nuances, silos and constant change in the industry and the content was very thorough and thought provoking in addition to the diversity of the attendees which all added up to a valuable experience.

Steve Klebe

I entered the Boot Camp as a complete payments newbie, but I am leaving feeling like an expert. This is a great tool for anyone looking to play catch-up in the industry.

Stephen Johns


Glenbrook’s instructors are very knowledgeable about the payments in general. The class is very engaging. It saves me hundreds (of hours) of research time.

Victor Yu


The boot camp was a great way to get my whole team up to speed fast on payments industry structure, market economics, and the competitive landscape. The presenters were knowledgeable and engaging and brought insight to the industry that really opened our eyes to new opportunities for us to pursue.

Rob Goldberg

Pitney Bowes

The Payments Boot Camp has been a tremendous value add for me. I will recommend it my team members.

Narendranji S. Ragani,

Manager Payment Solutions, Kanbay Inc

Glenbrook keeps the information relevant.

Corinne Fok

Visa International

Great Program to get 360 degree view on the payments industry with great analysis on the economics of payments.

Kaushik Roy

Kabira Technologies

A must for payments professionals.

Mustafa Shehabi

Sr. VP Sales & Marketing, ISTS Worldwide