The GlenbrookTM consulting group specializes in private, commissioned in-depth research, providing quantitative and qualitative insight into key questions and opportunities raised by our clients. We work with clients to design surveys and interview guides, identify target respondents, conduct research, and analyze the results.
We also work with clients to ghost write white papers on subjects of interest to our clients’ customers and partners. Our third-party, independent perspective can help articulate key industry trends, and situate our clients’ products and services in the context of industry developments.
“Glenbrook is not your typical research firm. Most of our research is bespoke, and focuses on providing clarity to our clients on market practices and receptivity to innovation.”
Russ Jones | Partner, Glenbrook Partners, LLC
- We use an extensive network of industry contacts to conduct expert interviews as part of these research projects.
- We leverage a structured approach to problem solving to ensure survey and questionnaire designs answer key questions.
- Our expertise ensures that we contextualize the insights into actionable recommendations.
GlenbrookTM consulting research projects may include:
- Customer insights
- Partner perspectives
- Ecosystem stakeholder interviews
- Rapid prototyping
- For a global ACH provider, we conducted survey research on pain points to identify needed capabilities for a particular vertical, the findings from which resulted in a series of whitepapers.
- For a major processor, we performed primary research to establish omnichannel merchants’ “must have” features when choosing processing services, and identified other critical buyer values.
Contact us to discuss Industry Research engagement for your company.
Find your roadmap for tomorrow
The GlenbrookTM consulting group can help your organization achieve short-term goals while building a path to the future. Put our experience to work for you.
Glenbrook Payments Boot Camp®
Register for the next Glenbrook Payments Boot Camp®
An intensive and comprehensive overview of the payments industry.
Train your Team
Customized, private Payments Boot Camps tailored to meet your team’s unique needs.
Recorded, one-hour videos covering a broad array of payments concepts.
Comprehensive books that detail the systems and innovations shaping the payments industry.
Launch, improve & grow your payments business