"Airlines are concerned that Amazon’s quiet launch of domestic plane ticket sales in India last month is only the start of a global trend and the beginning of a battle for control of valuable traveller data. For years, airlines have found it difficult to compete with online travel agencies like Expedia Group Inc and corporate travel agents that control a large number of customers, Travelport Chief Executive Gordon Wilson said. “They have nothing left if Google is in that position, or Amazon,” he said at a CAPA Centre for Aviation conference this month. “I think the airlines are being very watchful over this.”"
In my last post I covered the proliferation of challenger banks, the mobile-first, digital-only neo-banks and what differentiates them from the incumbents. While the media lens is usually focused on the front-end, the user experience, I’m always curious about what’s powering these operations under the hood. From the traditional banks’ perspective, fintech companies are just […]