Register now for the next Payments Boot Camp™ workshop on October 17-19!
Professional support for payments professionals.
Glenbrook’s consulting, research, and education are the tools you need to thrive in the dynamic global payments ecosystem.
Expert advice, innovative analysis, and payments education.
Build the confidence you need to make the right choices and implement them effectively. Whether you are an experienced professional or someone new to the fintech industry, we have the people, leadership, and counsel you won’t find anywhere else.
Who benefits from working with Glenbrook?
From banks, fintechs, billers, lenders, to merchants, processors, investors, government agencies, NGOs, and more.
25%
We’ve established a merchant roundtable that represents over 25% of global omni-channel commerce
$5B
We’ve supported $5B in Private Equity Deals since 2019
30,000+
We’ve educated over 30,000+ payments professionals to date
62+
We’ve led consulting projects in 62+ countries
Multiple areas of expertise within the payments domain, one source of tailored insights.
With decades of experience, Glenbrook’s experts are from all areas of the payments world.
Pick a focus area to see how our payments professionals can provide expert guidance to you and your team.
B2B Payments
Cross-border Payments
Digital Currencies
Financial Inclusion
Lending & Payments
Merchant Payments Acceptance
Open Banking
Payments in Emerging Markets
Policy & Regulation
Fast Payments
Payments Risk Management
Payments Facilitation
Case Study
Multinational Grocer Saves Over 30% in Annual Operating Costs
Glenbrook helped a major multinational grocer solve both short-term issues and develop a long-term strategy to take advantage of current and forecasted industry developments in payments. We explored processing redundancies, expansion of credit acceptance, PCI compliance, and more, and then identified system architecture improvements and helped find a new partner to achieve their goals.
Glenbrook Payments Boot CampTM workshops help your team understand and apply the innovations shaping the payments industry.
You’re smart. But the payments industry is complex and changes fast. Our customized education programs keep you and your team up to speed.
Payments Boot Camp™
Our Payments Boot Camp, Payments Boot Camp Intensive, and Advanced Workshops give you a comprehensive overview of the payments industry.
Build Your Expertise
For self-paced learning, check out our popular payments books and library of On Demand Modules
Train Your Team
We offer customized, private Payments Boot Camp workshops tailored to meet your team’s unique needs.
Payments on FireTM resources for the best thinking in payments.
Latest Articles
Glenbrook shares our perspectives on activities in the industry.
Involuntary Churn: Measured and Managed
In our previous post on involuntary churn, The Payments Playbook for Challenging Churn, we explored the challenges faced by business in managing recurring billing operations. The post explored various tactics to manage and reduce involuntary churn, such as dunning...
Buy Now, Pay Later: Where Have the Months Gone?
At the beginning of the year, I hypothesized that four issues needed to be addressed for sustained Buy Now, Pay Later success. What happened this year? To what extent did we mature our BNPL market? Let's take a look at 2023 progress: Issue 1: BNPL Education January...
Payments Post #6: Glenbrook’s August Roundup
Chris Uriarte and Justin Pituch put their heads together to sift through the August news in search of a broader storyline. Looking back at headlines surrounding merchant surcharging, fee backlash, and Adyen’s lackluster H1 performance, we noted an underlying theme of...
Latest Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 222 – Fanning the Flames: Involuntary Churn
Subscription merchants and merchants that have recurring payments as part of their business model rely on the ability to charge their customers on an ongoing basis. In this Fanning the Flames episode, Drew Edmond joins Yvette Bohanan to dive deep into an issue that has grown in importance with the continued growth of the subscription economy: involuntary churn.
Listen in to hear Drew shed light on this tricky and important topic for subscription merchants.
Episode 221 – The Future of Fast Payments in the U.S. with Bernadette Ksepka, Federal Reserve Financial Services and Elena Whisler, The Clearing House
Last week, we hosted the first Payments on Fire Live Stream event on the future of fast payments in the U.S. This episode highlights the panel conversation with Bernadette Ksepka, Federal Reserve Financial Services, Elena Whisler, The Clearing House, and Bryan Derman, Glenbrook Partners.
Episode 220 – Stay Ahead of the Game: Understanding and Countering Policy Abuse with Eyal Elazar, Riskified
In this episode, Yvette Bohanan and Chris Uriarte sit down with Eyal Elazar, Head of Product Marketing at Riskified, to discuss policy abuse trends and the implications of consumers and professional criminals increasingly engaging in these schemes.
Latest News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
Payment Companies are Ready to Play with Stablecoins
"Visa has partnered up with Solana to to introduce USDC settlements over the blockchain network. This announcement comes after Mastercard and PayPal have launched their own stablecoin initiatives, signaling interest in the digital currency by payments players."
Why PhonePe is Thriving
"There is usually good reason to be skeptical these days about a loss-making fintech with a sky-high valuation, but India’s PhonePe – valued at US$12 billion – could be an exception to the rule."
Apple Wallet App Can Now Show Current Account Balances from UK Banks
"Apple is soft launching a new iPhone Wallet app integration today that is powered by the United Kingdom’s Open Banking API. The Wallet app will now be able to show the user’s current account balance from their bank, as well as a history of deposits and payments."
Put 20 years of payments experience to work for you.