Explore leading edge topics in the payments industry with the live, virtual Advanced Payments workshop on May 19-20.
Your Trusted Partner in Payments
Glenbrook’s consulting, research, and education are the tools you need to thrive in the dynamic global payments ecosystem.
Expert advice, innovative analysis, and payments education.
Build the confidence you need to make the right choices and implement them effectively. Whether you are an experienced professional or someone new to the fintech industry, we have the people, leadership, and counsel you won’t find anywhere else.
Who benefits from working with Glenbrook?
25%
We’ve established a merchant roundtable that represents over 25% of global omni-channel commerce
$5B
We’ve supported $5B in Private Equity Deals since 2019
32,000+
We’ve educated over 32,000+ payments professionals to date
62+
We’ve led consulting projects in 62+ countries
Multiple areas of expertise within the payments domain, one source of tailored insights.
With decades of experience, Glenbrook’s experts are from all areas of the payments world.
Pick a focus area to see how our payments professionals can provide expert guidance to you and your team.
B2B Payments
Cross-border Payments
Digital Currencies
Financial Inclusion
Lending & Payments
Merchant Payments Acceptance
Open Banking
Payments in Emerging Markets
Policy & Regulation
Fast Payments
Payments Risk Management
Payments Facilitation
Case Study
Multinational Grocer Saves Over 30% in Annual Operating Costs
Glenbrook helped a major multinational grocer solve both short-term issues and develop a long-term strategy to take advantage of current and forecasted industry developments in payments. We explored processing redundancies, expansion of credit acceptance, PCI compliance, and more, and then identified system architecture improvements and helped find a new partner to achieve their goals.
Glenbrook Payments Boot CampTM workshops help your team understand and apply the innovations shaping the payments industry.
You’re smart. But the payments industry is complex and changes fast. Our customized education programs keep you and your team up to speed.
Payments Boot Camp™
Our Payments Boot Camp, Payments Boot Camp Intensive, and Advanced Workshops give you a comprehensive overview of the payments industry.
Build Your Expertise
For self-paced learning, check out our popular payments books and library of On-Demand Learning courses.
Train Your Team
We offer customized, private Payments Boot Camp workshops tailored to meet your team’s unique needs.
Payments on FireTM resources for the best thinking in payments.
Latest Articles
Glenbrook shares our perspectives on activities in the industry.
The Missing Context Layer in Agentic Commerce: Part 3
Glenbrook’s Drew Edmond explores the specific implications for the payments and agentic commerce industry: how discovery changes when agents mediate it, how payment selection shifts upstream, how merchants need to prepare differently across categories, and who ultimately controls the agent layer.
The Missing Context Layer in Agentic Commerce: Part 2
Glenbrook’s Drew Edmond examines why the agent’s role in agentic commerce varies significantly by purchase category, where the context layer is being built today, and how far along it actually is.
The Missing Context Layer in Agentic Commerce: Part 1
Glenbrook’s Drew Edmond discusses the critical role of a persistent, cross-application context layer, ideally provided at the operating system level, in enabling the envisioned future of agentic commerce where AI agents can proactively and intelligently assist consumers in transactions.
Latest Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 293 – Unlocking Merchant Growth in Emerging Markets, with João Del Valle, EBANX
In this episode, Drew Edmond is joined by João Del Valle, CEO and co-founder of EBANX, to talk about the origin story of EBANX, why Brazil has historically been such a difficult market for non-Brazilian merchants, and what João has learned as the company has expanded into new regions.
Listen in as they cover some of the biggest topics shaping the next phase of global payments, including Pix and Pix Automático in Brazil, payment optimization when looking at local payment methods, and perspectives on agentic commerce and stablecoins.
Episode 292 – Modern Authentication and the Impact on Payments Cost and Performance, with Amandeep Batra, Stripe and Dewald Nolte, Entersekt
In this follow-up conversation, Chris Uriarte welcomes back Amandeep Batra from Stripe and Dewald Nolte from Entersekt to discuss updated research and analysis on 3-D Secure and tokenization and to explore how authentication and tokenization interact in practice across different regulatory environments.
Episode 291 – The Complex and Growing World of Platform Payments, with Blake Breathitt, Adyen
In this episode, Chris Uriarte speaks with Blake Breathitt, Senior Vice President of Platforms and Financial Services at Adyen, about one of the biggest growth engines in the industry over the past few years – platform payments.
Listen in as they discuss the nature of this interesting segment of the industry, the nuance behind platform payments, and just what’s driving this platform payment phenomenon.
Latest News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
Lines, Pressure and Lost Profits: New Research from Global Payments Highlights the Cost of Order Anxiety at Restaurants
Global Payments Inc. released new research revealing the hidden impact of stressful quick service restaurant (QSR) ordering moments, including that 60% of customers say they default to their usual order when rushed, likely ignoring special offers and new items. The...
NCUA Announces Proposed Rule for Permitted Payment Stablecoin Issuer Standards
"The National Credit Union Administration (NCUA) announced a Notice of Proposed Rule Making outlining the operational and risk management standards for an NCUA-licensed permitted payment stablecoin issuer, as outlined in the GENIUS Act. "This proposed rule supports my...
Amazon Ditches Rufus Chatbot, Launches Alexa Shopping Agent in AI Strategy Pivot
"Amazon is axing its Rufus chatbot and making its Alexa assistant the centerpiece of its artificial intelligence shopping strategy. The company introduced Alexa for Shopping, an e-commerce bot that can answer queries and take actions on behalf of users. Amazon said...
Put 20 years of payments experience to work for you.