Marketplaces and Platforms
Marketplaces and platforms enable commerce, by connecting remote buyers and sellers. By embedding payment acceptance in their solutions, they make it easy for businesses to accept payments from their customers, often across a wide range of payment methods. These capabilities can come in different flavors: end user visibility, digital wallet capabilities, additional payments adjacent features, and multiple settlement and disbursement options are variations to consider. The three major capabilities that these solutions have to solve for are:
1. Onboarding (which includes regulatory compliance considerations)
2. Payment Acceptance
3. Payouts to End Users
Platforms and marketplaces also have to manage multiple types of risk compared to a traditional merchant, which requires decisions about risk sharing, fraud vendors, operational structure (in-source vs outsource) and how a risk control strategy should be developed.
This enabler role offers opportunities and challenges. To perform it well, marketplaces and platforms often come to us with questions like:
How do we respond to upcoming or newly implemented regulatory changes?
What strategic payments plays are our competitors doing?
What role are we obligated to play in fraud and risk management? What role should we play?
What could we do to make payments a source of revenue?
Are we working with the right partners? Do we have the right contracts in place?
How we can help
Assessments
of current operations, of partner performance, of market opportunities, and of regulatory environments
Research
qualitative, quantitative, and mixed method research and analysis
Strategic advisory
Education
Marketplace & Platforms Case Studies
Resources
Articles
Glenbrook shares our perspectives on activities in the industry.
Payments Post #14: Wallet World – WWDC, VFC, Tokens, and the Future of the “Card”
In this month’s Payments Post, Glenbrook takes a look at recent changes to the Apple Wallet announced at WWDC, the Visa Flexible Credential (VFC), tokenization, and the future of card transactions.
Visa Payments Forum Deep Dive: Visa Flexible Credential
Glenbrook’s Samantha Gordon unpacks the Visa Flexible Credential, one of many new products announced by Visa at their annual Payments Forum earlier this month.
Payments Post #13: At the Intersection of Tech, Regs, and Business Partnership
This month, Cici Northup joins regular contributor Justin Pituch to recap positive news in the form of fast payments growth, new fraud mitigation strategies, and evolution in cross-border transfers. All reflect, to varying degrees, the unique dynamic in the payments industry created by the intersection of technology, regulation, and new business partnerships.
Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 243 – Payments, Authentication, and Identification in the Era of AI with Ori Eisen, Trusona
In this episode, we take the long view, talking with Ori Eisen, CEO and Founder of Trusona. We reflect on what the payments industry has gotten right, the current challenges, and the future of authentication and identity. And, to pay attention to the here and now, we asked Ori to share his best practice tips for implementing passkeys.
Episode 242 – From the Vault: Who Are You, Really? FIDO’s Biometric Authentication (Episode 28)
With this episode, we’re setting the stage for a series of discussions on authentication and identity, the critical components of tackling this pervasive issue. We’re embarking on a journey of perspective gathering from some of the industry’s leaders in risk management, authentication, and digital identity with this 2015 “from the vault” episode of Payments on Fire. Listen as Philip Andreae converses with George Peabody about the FIDO Alliance and its mission to bolster and streamline authentication.
Episode 241 – How Open Banking is Reshaping the Financial Playing Field with John Pitts, Plaid
In this episode, John Pitts, Head of Policy at Plaid, sat down with Yvette Bohanan to discuss open banking and its potential to change the finance industry’s playing field: How consumers manage their personal financial lives, how financial service providers compete, and what this means for businesses. Listen to hear how, once again, the triad is at work reshaping the payments industry.
News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
Open Banking Marks Major Milestone of 10 Million Users (UK)
"Open Banking Limited (OBL) announced today that there are now 10 million consumers and small businesses regularly benefiting from using open banking technology. The milestone comes days after the Government committed to introducing a Smart Data Bill in the King’s...
Revolut Gets UK banking Licence, Ending Three-Year Wait
"Financial technology firm Revolut has received a UK banking licence with some restrictions, it said on Thursday, ending a three-year wait for the authorisation that will enable it to compete more directly against Britain's biggest banks."
J.P. Morgan Joins Australia’s Fast Payment Network
"J.P. Morgan Payments, the payments services and paytech development arm of US banking giant J.P. Morgan Chase, has been announced as the newest member of the AP+ network. Through its membership, the US payments giant will gain access to Australia’s domestic fast...
Ready to see how Glenbrook can support your marketplaces and platform company to be as efficient and effective as possible?