PAYMENTS ON FIRETM RESOURCE CENTER
Smart thinking for smart payments professionals

Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.
Search by Topic:
Search Payment Resources:
Payments on FireTM Resources for the best thinking in payments.
Latest Articles

Glenbrook shares our perspectives on activities in the industry.

Latest Podcasts

Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 268 – Rethinking Payment Optimization Through the Merchant of Record Model, with Rehman Baig, FlexFactor
In this episode, Rehman Baig, Chief Product Officer at FlexFactor joins Drew to talk about how FlexFactor is rethinking payments optimization through a Merchant of Record model. For most people in the industry, “Merchant of Record” is usually associated with global tax compliance and marketplaces, not optimization. But FlexFactor is using it to directly address failed payments and auth rate challenges in a way that merchants simply can’t do on their own.
Episode 267 – Fanning the Flames: Agentic Commerce
Russ Jones and Drew Edmond spent some time at the Glenbrook water cooler this week to consider the rapidly emerging topic of agentic commerce and agentic payments. Tune in as they explore different industry perspectives in order to understand the implications of this new technology in the payments ecosystem.
Episode 266 – Innovating Inclusive Financial Systems on the African Continent, with Sabine Mensah, AfricaNenda
In this episode, Joanna Wisniecka welcomes Sabine Mensah, Deputy CEO of AfricaNenda, a leader in financial inclusion, to explore Africa’s dynamic path towards inclusive instant payment systems and the need for continued innovation and collaboration to enable access to financial services for all Africans on the continent by 2030.

Latest News

Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
How Bank of America Cracked the Code on AI Adoption by Making Erica Indispensable to Both Customers and Employees
"Bank of America transformed its customer chatbot Erica into an employee productivity powerhouse, achieving 50% IT service desk automation by strategically targeting common pain points and building adoption incrementally over five years."
Behind the Unraveling of Wells Fargo’s Rewards-for-Rent Credit-Card Partnership [Subscription Required]
"Wells Fargo is ending a flashy credit-card partnership that lets people earn rewards points for charging their rent. The partnership with Bilt had been scheduled to end in 2029, but Wells decided to exit early after it became a money-losing venture, according to...
Cobre Becomes the First Platform to Enable Real-Time Interbank B2B Payments in Colombia
"Cobre, the leading platform for real-time business payments in Latin America, unveiled that starting in September, it will become the first participant in Colombia’s financial system to enable instant interbank payments exclusively for businesses. As a long-time...

Publications
Glenbrook creates publications to promote ecosystem well-being.
Stay up-to-date on payments!
Join Glenbrook’s mailing list to get access to valuable information about payments and discover how you can expand your knowledge.
Launch, improve & grow your payments business