Can you create a payments experience that reinforces customer delight and increases your ROI?

The entertainment industry is made up of multiple, distinct sub-markets. One way to break it down is to consider the content or activity type, for example:


Digital content, inclusive of video streaming and downloads, news access and subscriptions, audio content purchases (i.e., books, stories, music, podcasts), and video games (i.e., game purchases, in-game purchases)


Events , inclusive of events ticketing to sports games , concerts, etc .


Online gaming and betting, inclusive of sports betting, casino games, and other wager-based betting experiences

Another way to consider the market is by the key players, like Consumers, Content Creators, Distributors/Platforms, and Advertisers. In either instance, if you are an organization working within one of these markets, you offer end users access to fun and leisure, and end users have high expectations for related experiences – including payments. As a result, you must take a more systematic and intentional approach to your payments strategy.

Glenbrook supports entertainment companies to address the following common questions


How should our payments strategy support our growth strategy?


How should we support tokenization, if at all?


What fraud vectors should we be most concerned about and how do we best mitigate those?


What is the optimal team configuration to support our payments strategy?


What is the optimal architecture to support our objectives?


Are we using the right payments partners?


What orchestration approaches are most meaningful to us?


Are we exposed to churn risk? If so, how do we best manage it?

Our Clients

Gaming Companies

Event Ticket Marketplaces


Digital Music & Audiobook Services

Video Streaming Services

Other Entertainment Companies

Entertainment Case Studies



Glenbrook shares our perspectives on activities in the industry.

Payments Post #14: Wallet World – WWDC, VFC, Tokens, and the Future of the “Card”

Payments Post #13: At the Intersection of Tech, Regs, and Business Partnership

This month, Cici Northup joins regular contributor Justin Pituch to recap positive news in the form of fast payments growth, new fraud mitigation strategies, and evolution in cross-border transfers. All reflect, to varying degrees, the unique dynamic in the payments industry created by the intersection of technology, regulation, and new business partnerships.

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Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.

Episode 242 – From the Vault: Who Are You, Really? FIDO’s Biometric Authentication (Episode 28)

With this episode, we’re setting the stage for a series of discussions on authentication and identity, the critical components of tackling this pervasive issue. We’re embarking on a journey of perspective gathering from some of the industry’s leaders in risk management, authentication, and digital identity with this 2015 “from the vault” episode of Payments on Fire. Listen as Philip Andreae converses with George Peabody about the FIDO Alliance and its mission to bolster and streamline authentication.

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Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.

Ready to see how Glenbrook can support your entertainment company to be as efficient and effective as possible?