Financial Inclusion

We believe that inclusive financial services and systems are vital to economic growth.  

Overview of Financial Inclusion

Increasingly, policymakers and thought leaders in many countries pursue financial inclusion as a national priority. Identifying this as a priority is straightforward, but designing and executing a strategy that achieves the desired outcomes is challenging. Traditional services and payment methods may have performance limitations and costs that exclude some citizens. Understanding the gaps, the opportunities to address them, as well as stakeholder motivations and needs is critical for financial inclusion strategies to materialize in real impact. Fintech-driven innovation may address some of these issues, but gaps remain. What can we do to help more end users have access to usable financial services?

Glenbrook Impact to Date

We have worked on financial inclusion efforts in 55 countries and counting

550M+ adults increase in adults with financial access since Glenbrook started supporting the global effort to increase financial inclusion

Payments Consulting

At Glenbrook Partners, we are focused on helping our clients answer tough questions in achieving improvements in financial inclusion. We have developed and know how to practically apply best practices towards the unique conditions and desired outcomes within each market and demographic. Select engagements that showcase our expertise include the following:

  • Glenbrook conducted qualitative research to understand payment scheme governance approaches, structures, and best practices to enable financial inclusion.   
  • Glenbrook conducted an extensive landscape study of developments in a large economy to better understand what has worked and what has not worked in advancing financial inclusion, with an emphasis on low-income women end users.
  • Glenbrook drafted a white paper to help a client articulate its value proposition to critical stakeholders and demonstrate how it has contributed to  advancements in financial inclusion.
  • Glenbrook worked with a team in Bangladesh to prototype a bill pay product and interface that reflected low-income women end user needs.

Payments Boot Camp®

Glenbrook’s education program helps the ecosystem of stakeholders including central banks, financial service providers, multilateral companies, and NGOs learn the essentials of payment systems, such as design, governance, and business models, and how these interact to support financial inclusion objectives as a way to inform policy and infrastructure innovation.

Launch, improve & grow your payments business