Payments in Healthcare
Implementing a payments strategy that fits your organization’s needs while following strict industry requirements can be a challenge, but the right partner can help you answer key questions and make data-driven decisions.
Healthcare organizations must effectively navigate complex payments ecosystems.
Organizations must build long-term, scalable solutions.
On top of the complexities of payments, organizations must also thoroughly understand and manage their strategy within an ever-changing industry — dealing with external factors like:
- Regulatory Mandates
- Escalating Costs
- Data-Privacy Rules (HIPAA, etc.)
- Economic Changes
- An Aging Population
- Evolving & Modernizing Patient Preferences
- Increasing Numbers of Uninsured Patients
How We Can Help
Glenbrook can help answer questions like:
How do we optimize our payments acceptance strategy?
What should we outsource vs. take on in-house?
What organizational structure and capabilities best support our goals?
What are industry trends that may impact our payments strategy?
What is the role of B2B networks in healthcare?
What payment methods should we accept? Where can we leverage virtual cards?
How do we manage such a large roster of suppliers?
What vendors could we work with, and which ones should we work with?
How do we optimize payments sending strategy?
Our Clients
Large Practices
Large Hospitals
Claims Clearing Houses
Insurance Associations
Insurance Providers and Other Payers
Related Services
Research
Product Strategy
Market Analysis
Training / Education
Healthcare Case Studies
Resources
Articles
Glenbrook shares our perspectives on activities in the industry.
Mid-Year Payments Check-In: Revisiting Our 2026 Predictions
The Glenbrook team is taking stock in June 2026 to see how the payments trends predictions from our January Payments on Fire episode are holding up.
The Missing Context Layer in Agentic Commerce: Part 3
Glenbrook’s Drew Edmond explores the specific implications for the payments and agentic commerce industry: how discovery changes when agents mediate it, how payment selection shifts upstream, how merchants need to prepare differently across categories, and who ultimately controls the agent layer.
The Missing Context Layer in Agentic Commerce: Part 2
Glenbrook’s Drew Edmond examines why the agent’s role in agentic commerce varies significantly by purchase category, where the context layer is being built today, and how far along it actually is.
Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 297 – A New Era for Card Issuing, with Nikil Konduru, Lithic
Drew Edmond and Chris Uriarte chat with Nikhil Konduru, Chief Commercial Officer at Lithic, to discuss modern card issuing infrastructure and where the market is headed. Tune in as they break down the issuing stack, discuss issuer-side tools to improve authorization outcomes, and explore implications for cross-border payments and agentic commerce.
Episode 296 – Fanning the Flames – Beyond Borders: Navigating Your Global Payments Strategy
Going global with your payments strategy requires far more than choosing a single payment provider: companies must weigh local acquiring versus cross-border acquiring, country-by-country payment preferences, entity structure, tax implications, compliance requirements, authorization performance, currency handling, and provider coverage.
In this episode, Chris Uriarte joins Glenbrook colleagues Samantha Gordon, Simon Skinner, and Drew Edmond to explore the complexities and potential benefits for merchants and platforms to consider when expanding payments globally.
Episode 295 – Fanning the Flames – 2026 Mid-Year Payments Industry Trends Update
The Glenbrook team is taking stock in June 2026 to see how the predictions from our January episode are holding up. Tune in for updates on trending topics in payments, including agentic commerce, stablecoins, cross-border and instant payments, risk and fraud, and the regulatory landscape. We also share insights on the “hot off the presses” news on tokenized deposits and the Visa/Mastercard interchange settlement.
News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
Sony Bank Wins U.S. OCC Approval for Trust Unit
"Sony Bank said on July 7 it had received conditional approval from the U.S. Office of the Comptroller of the Currency to establish a national trust bank subsidiary in the U.S, a step tied to the Japanese online bank's consideration of issuing and managing U.S....
India Eyes AI-powered UPI Payments As NPCI Develops Protocol For Agentic Transactions
"The National Payments Corporation of India (NPCI) is developing a framework that could enable artificial intelligence (AI) agents to independently initiate and complete Unified Payments Interface (UPI) transactions on behalf of users. The proposed framework is known...
New York City to Become First in US to Ban Deceptive Subscription Practices
"New York City has adopted a new rule that bans companies from using deceptive subscriptions to trap customers into paying for gym memberships, streaming services and other recurring charges, the city’s consumer protection office said. The new rule, which will start...
Ready to see how Glenbrook can support your healthcare organization to be as efficient and effective as possible?