Payments in Healthcare
Implementing a payments strategy that fits your organization’s needs while following strict industry requirements can be a challenge, but the right partner can help you answer key questions and make data-driven decisions.
Healthcare organizations must effectively navigate complex payments ecosystems.
Organizations must build long-term, scalable solutions.
On top of the complexities of payments, organizations must also thoroughly understand and manage their strategy within an ever-changing industry — dealing with external factors like:
- Regulatory Mandates
- Escalating Costs
- Data-Privacy Rules (HIPAA, etc.)
- Economic Changes
- An Aging Population
- Evolving & Modernizing Patient Preferences
- Increasing Numbers of Uninsured Patients
How We Can Help
Glenbrook can help answer questions like:
How do we optimize our payments acceptance strategy?
What should we outsource vs. take on in-house?
What organizational structure and capabilities best support our goals?
What are industry trends that may impact our payments strategy?
What is the role of B2B networks in healthcare?
What payment methods should we accept? Where can we leverage virtual cards?
How do we manage such a large roster of suppliers?
What vendors could we work with, and which ones should we work with?
How do we optimize payments sending strategy?
Our Clients
Large Practices
Large Hospitals
Claims Clearing Houses
Insurance Associations
Insurance Providers and Other Payers
Related Services
Research
Product Strategy
Market Analysis
Training / Education
Healthcare Case Studies
Resources
Articles
Glenbrook shares our perspectives on activities in the industry.
Mid-Year Payments Check-In: Revisiting Our 2026 Predictions
The Glenbrook team is taking stock in June 2026 to see how the payments trends predictions from our January Payments on Fire episode are holding up.
The Missing Context Layer in Agentic Commerce: Part 3
Glenbrook’s Drew Edmond explores the specific implications for the payments and agentic commerce industry: how discovery changes when agents mediate it, how payment selection shifts upstream, how merchants need to prepare differently across categories, and who ultimately controls the agent layer.
The Missing Context Layer in Agentic Commerce: Part 2
Glenbrook’s Drew Edmond examines why the agent’s role in agentic commerce varies significantly by purchase category, where the context layer is being built today, and how far along it actually is.
Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 302 – Catching Up on the Capital Markets, with Timothy Chiodo, UBS
About a year ago, we chatted with with Tim Chiodo of UBS and Chris Kim of Capital Group about the investment side of payments. It’s been a pretty volatile 12-months in the equity market since then – well-timed for Bryan Derman to welcome Tim back on the podcast and catch up on the market factors playing into the payments space.
Listen in as they recap the performance of payments stocks, dive into the e-commerce market, provide perspective on the card networks, discuss merchant acquiring growth opportunities, and finish up with a lightning round on emerging technology.
Episode 301 – Casting Light on the Digital Euro, with Nicola Branzoli, Banca d’Italia
In this episode, Nicola Branzoli, Head of Division for the Digital Euro Regulation, Research, and Technical Support at the Banca d’Italia, joins Glenbrook’s Ashley Lannquist and Simon Skinner for an in-depth exploration of the digital euro. Listen in as they cover the objectives and value proposition, design choices and pilot details, and what the digital euro means in the broader European payment context.
Episode 300 – Reflecting on 12 Years of Payments on Fire
2026 is a milestone year for Glenbrook as we celebrate the 25th anniversary of the firm. We also find ourselves airing the 300th episode of our Payments on Fire podcast – founded by George Peabody in 2014, nurtured by Yvette Bohanan, and now continued on through the hosting efforts of most of the team.
We thought there would be no better way to mark the 12 year achievement – and pay respect to what George and Yvette built – than to revisit the journey with clips from the first 299 episodes. From early episodes on digital currency and AI, to fast payments evolution and financial inclusion efforts (and how could we leave out tokenization), listen in as Bryan Derman and Jill Wurst guide you through significant moments in the podcast’s history.
News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
Sibos Wrap-up Day 2: How Agentic AI Is Reshaping Custody [Video]
"Global Custodian is joined by representatives from Chainlink, JP Morgan and GLEIF to discuss how agentic AI is already transforming custody and asset servicing, from automating queries and document processing to resolving exceptions and enabling AI agents to interact...
Bancomat, Bizum, EPI/Wero, SIBS–MBWay and Vipps MobilePay Announce The Creation of a European Interoperability Entity to Connect Their Respective Solution
"Bancomat, Bizum, EPI/Wero, SIBS-MB WAY and Vipps MobilePay announced the creation of a new joint entity “European Network for Payments”, dedicated to operating and scaling interoperability between participating European payment solutions. The role of the newly...
Coinbase Launches Fixed-Rate Bitcoin-Backed Loans Via Morpho Midnight
"Coinbase has launched a new fixed-rate loan product that lets customers borrow USDC using bitcoin as collateral. The new service gives borrowers something Coinbase’s existing bitcoin-backed loans do not: a fixed interest rate and a fixed repayment date. The loans are...
Ready to see how Glenbrook can support your healthcare organization to be as efficient and effective as possible?