Payments in Healthcare
Implementing a payments strategy that fits your organization’s needs while following strict industry requirements can be a challenge, but the right partner can help you answer key questions and make data-driven decisions.
Healthcare organizations must effectively navigate complex payments ecosystems.
Organizations must build long-term, scalable solutions.
On top of the complexities of payments, organizations must also thoroughly understand and manage their strategy within an ever-changing industry — dealing with external factors like:
- Regulatory Mandates
- Escalating Costs
- Data-Privacy Rules (HIPAA, etc.)
- Economic Changes
- An Aging Population
- Evolving & Modernizing Patient Preferences
- Increasing Numbers of Uninsured Patients
How We Can Help
Glenbrook can help answer questions like:
How do we optimize our payments acceptance strategy?
What should we outsource vs. take on in-house?
What organizational structure and capabilities best support our goals?
What are industry trends that may impact our payments strategy?
What is the role of B2B networks in healthcare?
What payment methods should we accept? Where can we leverage virtual cards?
How do we manage such a large roster of suppliers?
What vendors could we work with, and which ones should we work with?
How do we optimize payments sending strategy?
Our Clients
Large Practices
Large Hospitals
Claims Clearing Houses
Insurance Associations
Insurance Providers and Other Payers
Related Services
Research
Product Strategy
Market Analysis
Training / Education
Healthcare Case Studies
Resources
Articles
Glenbrook shares our perspectives on activities in the industry.
Mid-Year Payments Check-In: Revisiting Our 2026 Predictions
The Glenbrook team is taking stock in June 2026 to see how the payments trends predictions from our January Payments on Fire episode are holding up.
The Missing Context Layer in Agentic Commerce: Part 3
Glenbrook’s Drew Edmond explores the specific implications for the payments and agentic commerce industry: how discovery changes when agents mediate it, how payment selection shifts upstream, how merchants need to prepare differently across categories, and who ultimately controls the agent layer.
The Missing Context Layer in Agentic Commerce: Part 2
Glenbrook’s Drew Edmond examines why the agent’s role in agentic commerce varies significantly by purchase category, where the context layer is being built today, and how far along it actually is.
Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 299 – The Evolving Payments Regulatory Environment in the European Union, with Scott McInnes, Bird & Bird
In this Payments on Fire episode, Glenbrook’s Chris Uriarte and Samantha Gordon continue their global payments regulation series with Scott McInnes, Partner at Bird & Bird, focusing on the European Union.
Tune in as they explore the EU’s highly regulated landscape, the challenges of inconsistent national enforcement across 27 member states, and developments on current regulatory topics.
Episode 298 – The Patchwork of Payments Regulation in the US, with Duncan Douglass, Alston & Bird LLP
Kicking off a series of regulation-related episodes, Duncan Douglass, payments attorney and Partner at Alston & Bird LLP, joins Chris Uriarte and Samantha Gordon to turn the confusing and sometimes tedious topic of US payments regulation into an entertaining and enlightening update.
The conversation begins with who actually regulates payments in the US and how US payments oversight differs from the UK and EU, then flows into developments on current regulatory topics.
Episode 297 – A New Era for Card Issuing, with Nikil Konduru, Lithic
Drew Edmond and Chris Uriarte chat with Nikhil Konduru, Chief Commercial Officer at Lithic, to discuss modern card issuing infrastructure and where the market is headed. Tune in as they break down the issuing stack, discuss issuer-side tools to improve authorization outcomes, and explore implications for cross-border payments and agentic commerce.
News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
A PayPal Sale Is Back on the Table: What We Know About Stripe, Advent’s Bid
"Stripe and Advent are reportedly in talks to acquire PayPal, according to the Wall Street Journal. Yahoo Finance's Josh Lipton outlines what we know so far. The Wall Street Journal is reporting that the struggling payment company is in talks to sell itself to Stripe...
European Central Bank: Crypto Payments Have Minimal Use Among Euro Area Merchants
"Crypto acceptance is extremely limited: the ECB reports 0.2% of euro area businesses accepting crypto for online purchases. Cash still leads at physical locations, accepted by 92% of businesses with point-of-sale outlets. Mobile payments are the main growth area or...
Why Capital One Built Its Multi-Agent AI Platform Around Open-Weight Models [Video]
"Kel Vanee, MVP of machine learning engineering at Capital One, spoke with Sam Witteveen, Senior Technology Contributor at VentureBeat, about how the bank built a scalable multi-agent AI architecture around deeply customized open-weight models rather than relying on...
Ready to see how Glenbrook can support your healthcare organization to be as efficient and effective as possible?