Demystifying Payments Orchestration: Part 1

Demystifying Payments Orchestration: Part 1

Introduction For those of us who follow the payments industry, it has been difficult in the past few years to avoid the hype around payments orchestration.  The ubiquity of the term begs the question: what exactly does payments orchestration mean?  We see...
Involuntary Churn: Measured and Managed

Involuntary Churn: Measured and Managed

In our previous post on involuntary churn, The Payments Playbook for Challenging Churn, we explored the challenges faced by business in managing recurring billing operations. The post explored various tactics to manage and reduce involuntary churn, such as dunning...
Payments Post #6: Glenbrook’s August Roundup

Payments Post #6: Glenbrook’s August Roundup

Chris Uriarte and Justin Pituch put their heads together to sift through the August news in search of a broader storyline. Looking back at headlines surrounding merchant surcharging, fee backlash, and Adyen’s lackluster H1 performance, we noted an underlying theme of...