I read with some sadness last week about Target’s decision to close nine of its stores in the New York, Portland (OR), San Francisco/Oakland, and Seattle markets due to what it called not “shoplifting”, but “theft and organized retail crime”. The closures will be...
Will It Still Be the Payments Industry Without Allen Weinberg?
First things first – no, this is not one of those April Fool’s gags. It’s a bittersweet day at Glenbrook as we bid farewell to the last of our founders. Following the retirements of co-founders Scott Loftesness and Carol Coye Benson in the last few years, Allen...
The P2P Domain Gets a Big COVID Push
We have seen relatively immediate and significant effects in payments within the P2P domain, particularly during the economic shutdown, but it will likely persist beyond it. We expect that the convenience and safety of electronic P2P transfers will guide many users...
In Zuck We Trust?
We got the first real details this week on the Facebook-sponsored Libra cryptocurrency. Opinions are still taking shape around Glenbrook, but it’s fair to say that the team is deeply intrigued by the possibilities and sees it as both a novel and potentially very...
Scheming and Processing – Faster
Last week’s news that MasterCard was exploring an investment or outright acquisition of VocaLink really lit up the “News” channel on our Slack system at Glenbrook. For those unfamiliar, VocaLink is a company currently owned by 17 large U.K. financial institutions,...
Merchants Go on Offense in Digital Payments
The evolution of the digital wallet has seemed to accelerate in recent months, weeks and days, led, in my mind, by some important payment product launches by the retail community. These developments combine the long-standing heft and influence of America’s largest...
What’s Next for US Payments
We’ve spent so much time the past several years obsessing about how mobile proximity payments would be deployed in the U.S. and the rest of the developed world. Now we know. This week, Apple Pay celebrates the first anniversary of its launch, and a new generation of...
Adventures in Attribution – The Apple vs. MCX Dialog
Like many payments industry insiders, we have been following the recent impassioned industry dialog about the relative merits of Apple Pay and MCX’s CurrentC wallet with a combination of amusement and despair. The barbs and accusations being exchanged by the rival...
Out of Africa: Watching the Evolution of Mobile Money
It turns out you don’t have to be unbanked to like M-Pesa I had the opportunity earlier this month to visit the mecca of mobile payments, which --with all due respect to the recent accomplishments in Cupertino -- remains Nairobi, Kenya. The “Kenyan miracle” in...
Square Grapples with the Payments “Poultry Problem”
Bilateral Adoption Claims Another Victim Word came earlier this week that Square had sunset its consumer-facing app, Square Wallet. The app had pioneered one of the great parlor tricks in payments, enabling a merchant using the Square Register POS app to recognize...