We are in the early stages of fast payments here in the U.S. Zelle and RTP are live and the FedNow Service is about to launch. In the near-term, I expect fast payments ecosystem stakeholders will stay hyper focused on simple yet critical enablers of connectivity and...
At Glenbrook, we live to help organizations solve payments problems. As we’re upgrading our website, we knew it was time to fix a few of our own. Below I share how we apply our expertise and methodology to solve a merchant’s (us!) payments problems. The Context...
After yet another data breach, I was recently told by a subscription-based publisher that my payment credentials held on file may be compromised. I took the necessary precautionary measures (e.g. retire previous payment credentials, establish new ones, etc.). During...
Recently, I attended the Center for Financial Services Innovation (CFSI) EMERGE Financial Health Forum. The event, held June 6-8, 2018 in Los Angeles, is intended to help organizations working in financial services and financial health learn about current trends,...
A country’s economy is made up of multiple generations. And while we in the payments industry have been watching (and are fascinated by) the financial behavior of the Millennials (e.g. excessive student debt, delayed home buying, preference for digital, etc.), hot on...
There was an estimated $55b billion in cross-border remittances in 2015. But how much of that, per transaction, arrived in the wallet of the intended recipient? Unfortunately, not as much as many of us would hope. The cost of remittances is quite high with the average...
Over the past several years, I have focused my time and energy on projects aimed at increasing financial inclusion in developing countries to help alleviate poverty. I feel fortunate to work in this arena; I find it both rewarding and interesting. Recently, as part of...
