by Cici Northup | Apr 17, 2023 | Enterprises, Lending & Payments, Product Strategy
Situation An energy company had a diverse customer mix – approximately 15% of whom were cash customers. Cash customers had unique challenges; for example, their purchases were limited by their cash in hand and they checked out more slowly than other customers....
by Cici Northup | Apr 17, 2023 | Enterprises, Merchant Payments Acceptance, Merchant Payments Strategy
Situation A global omni-channel merchant had a number of strategic payments objectives, including 1) increase subscriber growth and retention 2) support international growth 3) maintain redundancy and resiliency and 4) maximize authorization rates. Glenbrook was asked...
by Cici Northup | Oct 21, 2022 | Advisory, Enterprises, Merchant Payments Acceptance, Merchant Payments Strategy
Situation Glenbrook assisted a leading multinational grocer wrestling with the increasing challenges of payment acceptance, handling, and processing. The stability of their payment gateway provider had become a serious and costly concern. Frequent outages were costing...
