Payments On FireTM Podcasts

Glenbrook’s payments podcasts give industry leaders a space to review, dissect, and geek out
over payments news and issues.
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Episode 306 – From Account Management to Professional Development: The Changing Nature of the Modern Payments Industry, with Lee Clifton, Acquired

In this episode, Glenbrook’s Chris Uriarte and Drew Edmond sit down with Lee Clifton, COO of Acquired, to explore some often-overlooked developments in the payments industry. The conversation covers payments optimization, multiprocessor strategies, the current state and expectations of account management, and how AI tools are changing the way merchants and providers work with payments data. They also discuss the changing role of the “payments professional” and why ongoing education and industry engagement matter more than ever.

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Episode 305 – Fanning the Flames: Glenbrook Answers your Payments Questions

We’ve had over 35,000 professionals complete a Glenbrook workshop, and we constantly hear from participants that they were surprised by how something in the industry works or a specific data point. How people think about payment systems is largely driven by how they use them as an individual consumer, and also influenced by where they sit in their career.

One of the goals of our payments workshops is to add clarity to ambiguous industry terminology. We also allow ample time for interactive Q&A, and whether the workshop is in-person or virtual, we hear some questions over and over.

In this episode, Debbie Bartoo surfaces some of our most frequently asked workshop questions and lets Russ Jones guide us through the answers.

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Episode 304 – Fanning the Flames: Meta Muse, Instinct, and the Current State of Agentic Commerce

Glenbrook’s Chris Uriarte and Drew Edmond revisit the state of agentic commerce, exploring emerging consumer interfaces like Instinct and Meta Muse, access to merchant catalogs and data, and the challenges of turning agent-driven shopping into actual transactions. They also share their firsthand experiences making an agentic purchase through Meta Muse, and the industry complexities that still need addressed.

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Episode 303 – Fanning the Flames: Every Payment, Every Environment, All at Once

This episode is a follow up to Drew Edmond’s 2025 payments performance optimization series, and an accumulation of what he has learned about how optimization actually works today. And here’s the short version – for subscription payments and for subscription businesses, an individual transaction success depends on a lot more than just the payment. 

Tune in as Drew outlines a data-forward approach that spans every environment a payment touches, highlighted by clips from previous guests from the payments performance optimization series.

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