Episode 231 – Fanning the Flames: Payments Orchestration

Yvette Bohanan

January 31, 2024

POF Podcast

In this episode, we are exploring one of the “buzziest” buzz words in payments today – orchestration.

If you have been in the payments space for a long time, your reaction to hearing about orchestration might be “What’s all the fuss about? We’ve been evolving these capabilities for decades.” If you are new to the industry, you may think this is some kind of high-performance jet fuel that is painfully needed to improve a rather opaque transaction processing environment.

We also can observe that providers have different definitions of orchestration. For example, Cybersource describes orchestration as a platform to manage end-to-end online payments processing, across different payment methods, channels, and geographies. Spreedly, by comparison, emphasizes the benefits of orchestration, highlighting how orchestration enables new market expansion, keeps payments secure and in compliance, and enables payments stacks to adapt in support of various business strategies.

Joining Yvette Bohanan are two Glenbrook colleagues, Simon Skinner and Samantha Gordon, who have been digging into orchestration solutions. They will be helping us define orchestration, offer a perspective on who should consider orchestration, and for those of you who do, a framework for thinking about orchestration.

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