Modernization

Episode 306 – From Account Management to Professional Development: The Changing Nature of the Modern Payments Industry, with Lee Clifton, Acquired

Episode 306 – From Account Management to Professional Development: The Changing Nature of the Modern Payments Industry, with Lee Clifton, Acquired

In this episode, Glenbrook’s Chris Uriarte and Drew Edmond sit down with Lee Clifton, COO of Acquired, to explore some often-overlooked developments in the payments industry. The conversation covers payments optimization, multiprocessor strategies, the current state and expectations of account management, and how AI tools are changing the way merchants and providers work with payments data. They also discuss the changing role of the “payments professional” and why ongoing education and industry engagement matter more than ever.

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Episode 199 – Elevating Payments to the C-Suite – Vivek Sharma, Head of Revenue and Finance Automation, Stripe

Episode 199 – Elevating Payments to the C-Suite – Vivek Sharma, Head of Revenue and Finance Automation, Stripe

New technologies are reshaping what is commonly referred to as “back office” financial operations – as well as the customer journey – particularly when it comes to payments.

A critical component for maximizing any technology investment is the leadership of an organization. In this case, the relationship between the payments leader and the Chief Financial Officer is front and center.

In this episode, Yvette Bohanan is joined by Vivek Sharma, Head of Revenue and Financial Management at Stripe to consider the importance of this relationship and how, by joining forces, these leaders can help the C-Suite achieve the organization’s broader strategic objectives.

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