Ecommerce Payments

Episode 268 – Rethinking Payment Optimization Through the Merchant of Record Model, with Rehman Baig, FlexFactor

In this episode, Rehman Baig, Chief Product Officer at FlexFactor joins Drew to talk about how FlexFactor is rethinking payments optimization through a Merchant of Record model. For most people in the industry, “Merchant of Record” is usually associated with global tax compliance and marketplaces, not optimization. But FlexFactor is using it to directly address failed payments and auth rate challenges in a way that merchants simply can’t do on their own.

Episode 159 – The Top KPI of International E-Commerce – Ralph Dangelmaier, CEO, BlueSnap

Serving the e-commerce needs of merchants operating across borders is a primary focus of payments service provider BlueSnap. In this conversation with BlueSnap CEO Ralph Dangelmaier and Payments on Fire® host George Peabody, you’ll hear how multiple discrete steps combine to keep AUTH rates high and costs in line.

Episode 121 – Acquiring the E-commerce Cross-Border Merchant – Moshe Selfin, Credorax

In Glenbrook's Payments Boot Camp® and in our payments consulting work, we use our Domains of Payments framework to subdivide the major use cases and payment contexts into a half dozen categories or domains. The Remote Domain contains cross-border e-commerce, a particularly challenging use case where the buyer and seller are separated by distance and, in the case of cards, credentials are presented without the cardholder present.

Episode 114 – How to Orchestrate the Merchant’s Payments Infrastructure – Justin Benson, Spreedly

On Payments on Fire® we've talked with gateway operators, processors, tokenization specialists, fraud management firms, and others - all providers who help payment acceptors handle their payments.

Episode 55 – 3D Secure and the IoT – CardinalCommerce

The Internet of Things may be a hot topic but its security isn't hot at all. Up until recently, IoT device manufacturers and buyers haven't cared much about security, a disinterest that's led to over one hundred thousand surveillance cameras being hijacked by Mirai botnet malware. While cameras aren't making or accepting payments (yet) it's easy to imagine automobiles paying for tolls and fuel directly. If it's not my Roku box, maybe it's Alexa or Google Home that makes payments on my behalf over the IoT. The payments industry is working to get out in front of this potential trouble.

Episode 51 – Unravelling the Payments Data Hairball

Payments transactions generate plenty of useful data for merchants. But wrangling that data into informative shape gets challenging, especially when multiple acquirers, gateways, processors, or other service providers are used. Each one has a different approach to reporting and some are (much) better than others. Developing a consolidated view and, as important, reconciling financials from different sources is a time consuming task for staff who need timely data on multiple concerns.

Episode 50 – Internet identity, privacy, and a blockchain – SecureKey

The term identity gets used a lot whenever internet payments and security are discussed. Knowing who we transact with is still the knotty problem. Strong authentication is required. Identity verification is required, too. A means of sharing the fruits of that work among the parties involved, especially those taking on risk, could save everyone a lot of cost and effort. That's the notion behind federated identity and other means of securely sharing identity attributes without undermining privacy.

Episode 45 – False Declines and Ethoca’s Role

In e-commerce and mobile commerce the problem of false declines is significant, especially during the holidays. Issuers decline transactions that online merchants approve. And vice versa. In other words, the necessary process of sorting out fraud from good transactions catches good transactions with the bad. This poor decision making means merchants lose the sale and the issuer its transaction fees.

Biometrics, Big Data, and Tossing the Password

Digital identity is the black hole of the internet. Our online lives simply aren't protected by a system without strong authentication. Killing the password is Mission One for security professionals because they're so readily stolen through phishing attacks and malware. Users, warned to make passwords complex and unique, have no hope of remembering them. And a password is simply one factor of secure authentication. Biometrics and data, when used in combination, can relieve password fatigue and, for the relying party, increase security substantially, bringing some light to that dark place on the internet.

Networks Put Their Money on Checkout for Mobile

Anyone even vaguely conscious during Sunday afternoon football games has seen adverts for Visa Checkout, that shopping cart checkout assistant the card network is encouraging everyone—cardholders, issuers, and merchants—to adopt. Visa is not alone. MasterCard’s MasterPass and American Express Checkout are similar product offerings all meant to add convenience and security to the merchant’s checkout flow.