Glenbrook Payments Education

Episode 305 – Fanning the Flames: Glenbrook Answers your Payments Questions

We’ve had over 35,000 professionals complete a Glenbrook workshop, and we constantly hear from participants that they were surprised by how something in the industry works or a specific data point. How people think about payment systems is largely driven by how they use them as an individual consumer, and also influenced by where they sit in their career.

One of the goals of our payments workshops is to add clarity to ambiguous industry terminology. We also allow ample time for interactive Q&A, and whether the workshop is in-person or virtual, we hear some questions over and over.

In this episode, Debbie Bartoo surfaces some of our most frequently asked workshop questions and lets Russ Jones guide us through the answers.

Episode 284 – Fanning the Flames – Advanced Payments Workshop Recap

If you missed our Advanced Payments workshop in San Francisco last month, tune in to this episode to hear Yvette Bohanan and Russ Jones discuss the key topics and conversations from the session, including card network updates, stablecoins, and agentic commerce.

Episode 277 – Fanning the Flames – Recent Developments in Agent Protocols

Tune in for a fly-on-the-wall perspective with Russ Jones and Yvette Bohanan in this bonus Fanning the Flames on recent developments in agent protocols.

Episode 276 – Fanning the Flames – Stablecoin Economics

In this Fanning the Flames episode, Russ Jones and Yvette Bohanan take you behind the scenes to show the “making of” our new stablecoin economics slide. Listen in as they discuss the points of monetization and key revenue streams in the stablecoin value chain, and address questions around practical usage and the evolving landscape.

Episode 255 – Glenbrook’s On-Demand Learning Launch and Behind the Scenes with the Payments Education Team

Debbie Bartoo and Russ Jones join Yvette Bohanan to discuss Glenbrook’s focus on payments education and share some of the fun and fascinating things that have happened in facilitating workshops for 34,000 (and counting) payments geeks. Listen in to hear behind-the-scenes insights from their workshop experiences and highlights from the latest offering, On-Demand Learning, as Glenbrook continues to evolve payments education with the changing industry landscape.

Episode 236 – How to Make Money in Payments with Russ Jones, Glenbrook Partners

In this episode, Glenbrook’s Russ Jones joins Yvette to talk through 8 simple ideas about how you make money in payments.

Episode 232 – Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council

In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson – a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit.

We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry.

Episode 208 – Fanning the Flames: Glenbrook’s Payments Boot Camp™ Intensive

Russ Jones chats with Yvette Bohanan about Glenbrook’s new Payments Boot Camp Intensive workshop. Listen in to hear more details including agenda highlights, workshop format, and who should attend.

Register for any session before July 10 to automatically receive a 10% discount!

Episode 185 – Fanning the Flames: Glenbrook Education Program

Glenbrook has provided payments education for over 15 years. In that time, over 35,000 payments professionals have attended Glenbrook workshops, including the popular Payments Boot Camp®. The Payments Boot Camp® provides a thorough overview of the global payments industry – an industry that is constantly changing. As you can imagine, the material for our workshops changes with it.

Episode 142 – Don’t Miss Out on Faster Payments, The Next Big Shift in Digital Payments – Russ Jones, Glenbrook Partners

Payments innovation comes in waves. And the wave that’s breaking on the U.S. – having swept over 50 countries around the world – is faster payments. Also referred to as Real-time Retail Payments (RTRP) these systems are fundamentally different from what’s come before.