Glenbrook Payments Education

Episode 255 – Glenbrook’s On-Demand Learning Launch and Behind the Scenes with the Payments Education Team

Episode 255 – Glenbrook’s On-Demand Learning Launch and Behind the Scenes with the Payments Education Team

Debbie Bartoo and Russ Jones join Yvette Bohanan to discuss Glenbrook’s focus on payments education and share some of the fun and fascinating things that have happened in facilitating workshops for 34,000 (and counting) payments geeks. Listen in to hear behind-the-scenes insights from their workshop experiences and highlights from the latest offering, On-Demand Learning, as Glenbrook continues to evolve payments education with the changing industry landscape.

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Episode 232 – Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council

Episode 232 – Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council

In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit.

We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry.

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Episode 185 – Fanning the Flames: Glenbrook Education Program

Episode 185 – Fanning the Flames: Glenbrook Education Program

Glenbrook has provided payments education for over 15 years. In that time, over 35,000 payments professionals have attended Glenbrook workshops, including the popular Payments Boot Camp®. The Payments Boot Camp® provides a thorough overview of the global payments industry - an industry that is constantly changing. As you can imagine, the material for our workshops changes with it. 

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Episode 142 – Don’t Miss Out on Faster Payments, The Next Big Shift in Digital Payments – Russ Jones, Glenbrook Partners

Episode 142 – Don’t Miss Out on Faster Payments, The Next Big Shift in Digital Payments – Russ Jones, Glenbrook Partners

Payments innovation comes in waves. And the wave that's breaking on the U.S. - having swept over 50 countries around the world - is faster payments. Also referred to as Real-time Retail Payments (RTRP) these systems are fundamentally different from what's come before.

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Episode 61 – Payments Systems in the US – Third Edition – Glenbrook’s Russ Jones

Episode 61 – Payments Systems in the US – Third Edition – Glenbrook’s Russ Jones

We all know that the evolution of payments systems in the U.S. is accelerating. That's why Glenbrook has just published the third edition of our book, Payments Systems in the U.S. - Third Edition: A Guide for the Payments Professional, the definitive guide to the how and, in particular, the why of our multiple payments systems.

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