One of the payments obsessions here at Glenbrook is understanding the ways in which mobile payment and digital financial services are taking hold around the world. Once effectively limited to the early success of M-PESA and P2P payment in Kenya, today there are a number of services underway. M-PESA itself, in around a decade, has […]
Anyone who’s been in a Glenbrook Payments Boot Camp session with me has heard me emphatically stress that merchants “just want to sell stuff – they don’t want to be in the payments business”. Of course many larger and more sophisticated merchants have figured out how to use payments strategically to increase sales – think […]
It’s election time here in the United States and potentially big changes are ahead. Elections define the beginning and end of political eras. Walter Dean Burnham, the distinguished professor of American Politics, elaborated a theory of party change and realignment.[1] Burnham’s theory noted that critical issues bubble up from time to time and their impact […]
As I was slogging through the many payments-related articles and blog posts reminiscing about 2015 events and making predictions for what may or may not be ahead in 2016, I thought of a conversation I had with Scott Loftesness around 20 years ago, sometime in 1995 or 1996. Both of us were at First Data […]
Last year we expanded our Payments Boot Camp program to include a series of one-day workshops that give us an opportunity to dive a little deeper into a topic to share our experience and insights in a more interactive forum. And no topic has as much “real-world” demand as Global Payments. It’s a broad area […]
This week, I began an important new assignment. I am now the CEO of the International Payments Framework Association (IPFA). If you haven’t yet heard of it, the IPFA provides rules, standards, operating procedures, and guidelines to improve cross-border payments. It’s now five years old and moving into the next, exciting, and supercharged phase of payments […]
I read the Facebook announcement of payments through Messenger with interest, and just a touch of “about time”! After all, there is nothing more social than sending money to family and friends. And although much attention is paid in the press to the friend-to-friend use cases, I suspect that the family-to-family opportunities are much greater. […]
The Federal Reserve’s recent announcement that it would not build a new payment rail for processing faster payments created some disappointment for many who are unsatisfied with our country’s current payments system capabilities. In a welcome move, The Clearinghouse (TCH) has announced its intention to fill this void and build new real-time “rails”. There are, […]
I’m just back from Boston and the marathon known as Sibos 2014. In a post earlier this week, I shared a couple of observations from the show floor and the conference sessions. Now that the conference has closed, I’m thinking about the themes that spoke to me. And, this year, I didn’t get the sense […]
As the summer holiday period close, I find myself in a back to school mode even though I haven’t been enrolled for nearly twenty years. Europe is especially on my mind as we prepare for the Glenbrook Payments in Europe workshop next month. What are the big payments issues in Europe today, what’s the context […]
This week, we are delighted to feature a post by Manfred Schuck, a payments consultant from Frankfurt. Manfred will co-lead with Elizabeth McQuerry our upcoming Payments in Europe Insight workshop to be held in Mountain View, CA on October 9. On January 1st, 2001 fifteen European countries introduced notes and coins of a new common […]
Last week I was in Amsterdam for the second annual conference hosted by the The Bitcoin Foundation. As a strategist and advocate for ever-better payment solutions, I was very curious to learn how the Bitcoin protocol and its emerging enablers can address some of the most intractable challenges facing payments. For the most part, payments […]
As globalization increases, businesses of all sizes buy goods and services from overseas suppliers and turn to new customers in overseas markets to drive growth. As a result, the demand for cross-border transactions steadily increases. The vast majority of these transactions takes place through correspondent banking relationships and collectively described as “international wires.” The reality […]
What a year it has been! Twelve months ago, there were still people in our industry who didn’t know what Bitcoin was. There were still people who believed that EMV would roll out in the U.S. just like it did in the U.K. There were still people who thought that the developing world would build […]
I’ve nearly recovered from the payments overload that was Money2020 last week in Las Vegas – it was initially exhilarating, then incredibly exhausting, but I had a fantastic time. Here’s my admittedly subjective take based on having attended only two sessions (one of which I moderated) and stood in the back for only part of […]