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A leading payments industry news source for more than 17 years. Glenbrook curates the news and keeps you abreast of the important daily headlines in payments. 

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December 10, 2019

On the wires

New Accounts Payable Research Finds That Fraud, Data Security Among Top Concerns As Cross-Border Payments Rise To 83%

“A new independent study on the state of accounts payable conducted by Levvel Research and commissioned by Tipalti , the leading global payables automation solution, highlights the ongoing challenges in dealing with fraud as cross-border payments increase in frequency. Levvel Research found that the majority of companies (83%) made cross-border payments in 2019 – a 10% increase over the prior year. However, fraud remains a top concern as firms expand their global reach.”

SmartMetric Says Evidence Shows That 39% of Consumers Who Wrongly Have Their Credit Card Declined Stop Using That Credit Card for Future Purchases

“A report by the Aite Group (1) predicts losses due to false credit and debit card declines will grow to $443 billion by 2021. This dwarfs the losses from card fraud alone. Despite the online industry’s best efforts, new data reveals that both e-commerce fraud and the constant incidents of false declines continue to seriously impair retailer revenues and profits.”

December 9, 2019

On the web

Electronic Payments in Canada Accounted for 73 Percent of All Transactions in 2018: Report

MobileSyrup

“Electronic payments accounted for 73 percent of all transactions made in 2018, according to a recent report from Payments Canada. The newly released 2019 report analyses the 21.1 billion payment transactions that Canadians made in 2018 that totalled $9.9 trillion in value. Cash payments only made up 21 percent of all transactions. The report also reveals that contactless payments grew 30 percent year-over-year from 2017-2018. There were a total of 4.1 billion contactless payments made through cards or mobile devices.”

December 5, 2019

On the web

Canadians Rapidly Adopting New Payments Channels

Payments Canada

“New technology and payments innovation are transforming the way Canadian consumers and businesses make payments, according to data from Payments Canada’s annual Canadian Payments Methods and Trends report.  In pursuit of more convenient, faster and secure payment experiences, Canadians are rapidly adopting newer digital channels, such as contactless (tapping card or mobile), e-commerce, mobile and online transfers, in favour of more traditional ‘paper and coin’ payments. The newly released 2019 report analysed the 21.1 billion payment transactions made in 2018, totalling more than CA$9.9 trillion in value. The study points to insights and trends that continue to transform the payments landscape.”

December 4, 2019

On the web

2019 Thales Data Threat Report Financial Services Edition

Thales Security

““Data security, starting with encryption and access management, is an important part of the mix. As data migrates away from the enterprise premises and to the cloud, network security is no longer sufficient to protect data. Financial services need new data security methods to protect precious data everywhere in today’s digital IT landscape.” – Frank Dickson, Program VP, Security & Trust at IDC”

December 3, 2019

On the wires

Biometrics to Secure $2.5 Trillion in Mobile Payments by 2024

“The new research, Mobile Payment Authentication & Data Security: Encryption, Tokenisation, Biometrics 2019-2024 , shows that the availability of dedicated biometric hardware will not be an obstacle to biometric usage as it will be present on an estimated 90% of smartphones by 2024. However, we expect less than 30% of these phones to be used to authenticate contactless payments, thanks to the presence of contactless cards.”

December 2, 2019

On the web

2020 Data Breach Industry Forecast

experian

“Our latest forecast shares five, well-researched, and expertise-driven data breach predictions for 2020, along with a Scorecard Rating evaluating our 2019 predictions. Our predictions are rooted in Experian’s history of helping companies navigate more than 30,000 breaches in the last 15 years.”

November 26, 2019

On the web

Retail ATMs, Prepaid Cards Partially Fill Growing Void As Banks Close Rural Branches

Digital Transactions

“The “Perspectives from Main Street: Bank Branch Access in Rural Communities” report released Monday says that while banks opened some branches in the study period, 2012 to 2017, they closed many more, leading to a net loss of 6,764, or 7% of all branches. More than 5,400 of these closures occurred in urban counties, while 1,332 occurred in rural counties. The U.S. has 3,141 counties or county equivalents, according to the U.S. Geological Survey.”

On the wires

Digital Domestic Money Transfer Transaction Values to Exceed $3.5 Trillion by 2024, Powered by Emerging Markets

“The new research, Digital Domestic Mobile Transfer: Key Trends, Player Innovation & Market Forecasts 2019-2024, found that mobile transactions will drive growth; accounting for 86% of total value in 2024. The research found that in emerging markets, service rollouts by mobile network operators are pushing growth, via mobile money solutions. Juniper Research therefore recommends that financial institutions should proactively engage with operators to access important future revenue streams.”

Riskified Report Unwraps New Intelligence on Holiday ECommerce

Unwrapping Holiday Fraud: Insights to Protect Your Business & Drive eCommerce Revenue emphasizes that shopping behaviors during the holiday season are different than during the rest of the year – and not just in terms of volume. It explains that consumer behaviors and fraud trends are not consistent throughout the year or even through the holiday season. It also divides holiday shopping into six key sub-seasons – each with its own unique considerations, and it cautions merchants against assuming that typical indicators of risk are actual fraud during the holiday season.”

November 22, 2019

On the web

Rising Competition Is Pressuring ISVs, But Also Threatens Existing ISO Relationships

Digital Transactions

“In recent years, independent sales organizations and payment processors have generated plenty of lucrative business by working with software developers and marketers—businesses usually known as independent software vendors, or ISVs . But now a report indicates the software market is getting increasingly crowded, a development ISVs fear is pressuring prices. It’s also raising developers’ demands on their payments partners.”

On the wires

SmartMetric, the Maker of Biometric Credit and Debit Cards, Says the Use of Cards for Payments Is Growing at a Phenomenal Rate With Now More Than 8.2 Billion Credit/Debit Cards Worldwide

“The majority of issued credit cards now are what are commonly called “chip cards.” That is cards with small square chip on the surface of the card that is used to send encrypted information from the card to the retail card reader and ATM. The United States has more than 842 million* credit and debit cards as of the last quarter of 2018. The world total of chip based credit and debit cards now tops more than 8.2 billion cards as of the end of 2018 *. This is over a billion card increase from the previous year. Foreseeing the growth in the use of chip-based credit and debit cards, SmartMetric over a decade ago set about to add additional security by putting a biometric fingerprint scanner inside the card that is used to turn on the card’s chip following a biometric validation of the card user.”

Software Developers Plan to Double Payment Methods to Increase Sales & Revenue

“Independent software vendors (ISVs) are looking to increase the number of payment methods they offer from four to nine over the next year, but are being held back by legacy systems and a lack of internal resources, according to new research from Paysafe , a leading specialized payments platform. Revealed in the report ‘Lost in Transaction: The new relationship for ISVs and payments’, this trend suggests that ISVs that overcome these challenges to expand their payment offerings will gain a competitive advantage.”

November 20, 2019

On the wires

Synthetic Identity Fraud Is the Fastest-Growing Financial Crime in the U.S. and One of the Most Dangerous, GIACT® Report Finds

“GIACT Systems®, the leader in the positive identification and authentication of customers, today announced the release of a new white paper, The Hidden Costs of Synthetic Identity Fraud. Due to the availability of customer data from large-scale data breaches in recent years, GIACT’s latest white paper highlights the emerging threats that synthetic identify fraud (SIF) poses to businesses and consumers. According to the white paper, new SIF tactics are being deployed across a variety of financial products and industries, widening the risk of infiltration and fallout.”

Ibotta Holiday Shopping and Mobile Payments Study: Two-Thirds of Shoppers Plan to Use Mobile Payments for Holiday Shopping

American shoppers are expected to spend an average of $1,048 during the 2019 holiday shopping season. A large portion of that spending will involve using a mobile payments or rewards platform, as nearly 60 percent of shoppers say they have three or more rewards and/or payments apps on their phones, where as 15 percent of all shoppers have eight or more. And while more than half (52 percent) of these shoppers say they feel overwhelmed by the large number of mobile payments and rewards programs, nearly 60 percent of shoppers say they are likely to use a mobile payments solution for some of their holiday purchases this year. Another 39 percent are interested in learning more about mobile payments and rewards programs.”

November 11, 2019

On the wires

Spending on U.S. Credit, Debit, and Prepaid Cards to Top $10 Trillion

Nilson Report

“Spending for goods and services initiated by credit, debit, and prepaid cards issued in the United States, which totaled $7.266 trillion in 2018, is projected to reach $10.086 trillion in 2023 according to statistics released this week from The Nilson Report, the leading card and mobile payment industry trade publication.  At the end of 2018, there were 6.96 billion credit, debit, and prepaid cards in circulation in the U.S. That total is expected to reach 8.02 billion at the end of 2023.”

November 7, 2019

On the web

Federal Reserve Finds Strong Support For Its Real-Time Payments, Concerns Over Timing

Forbes

““ Over 90 percent supported the Federal Reserve operating a round-the-clock real-time payment and settlement service alongside services provided by the private sector,” the Fed said. Almost every comment — from community banks, regional banks, retailers, associations of convenience stores and gas stations, and e-commerce giants, favored a Fed real-time payment system. The main exceptions were TCH and its member banks plus, oddly enough, the corporate treasury group, the Association of Financial Professionals (AFP).”

November 6, 2019

Top Post

U.S. FASTER PAYMENTS BAROMETER — SURVEY RESULTS

Glenbrook

“Glenbrook and the U.S. Faster Payments Council (FPC) are pleased to present results from year one of the U.S. Faster Payments Barometer. In the inaugural survey, over 700 industry professionals with broad representation from across the ecosystem responded. Results revealed how respondents are using faster payments today, the challenges facing their organizations, and what the industry needs to do to create a robust and ubiquitous environment that will foster adoption.”

On the wires

InComm’s 2019 Holiday Index: Efficient In-Store Shopping Is Essential Element of Consumers’ Holiday Experience

InComm , a leading payments technology company, today released its 2019 Holiday Index, which for the second year in a row found that in-store shopping will be the most popular retail channel among consumers this holiday season. Based on survey responses from nearly 2,500 U.S. consumers, the report also concluded that gift cards are the top-ranked item on holiday gift lists, with a majority of shoppers planning to supplement these gift cards with additional items to provide a personal touch for recipients.”

November 5, 2019

On the web

U.S. Faster Payments Council Reveals Results From Inaugural Faster Payments Barometer

U.S. Faster Payments Council

“Overall, survey participants view the United States as falling behind the rest of the world when it comes to faster payments adoption. Fifty-nine percent of survey respondents indicated that the U.S. is not making “satisfactory progress toward faster payments adoption.” Reasons cited for the U.S. being behind included “existing faster payments systems have not yet reached ubiquity and do not interoperate with one another” (53 percent), “high upfront costs and complexity to implement (resources, operational changes, staffing, etc.)” (48 percent), and “lack of common rules and standards” (35 percent).”

On the wires

Nacha’s Payments Innovation Alliance and the U.S. Faster Payments Council Launch the Faster Payments Playbook

“The Playbook is a co-branded industry resource developed by the two groups that will help stakeholders level-set on faster payments developments, assess the benefits and requirements of faster payments, and navigate the process of developing a faster payments strategy. While the current iteration of the Playbook focuses on developing a faster payments strategy for financial institutions, the next version will focus on business end users.”

November 4, 2019

On the web

Consumer Loyalty to Using Credit Cards May Be Swayed by Digital Alternatives

Digital Transactions

“Digital wallets and other forms of digitized payments may be poised to take over the most-favored position for some consumers. Sixty-six percent of consumers, if offered rewards, discounts and cash-back incentives similar to those offered by credit cards, would switch to alternative ways to pay, finds the 2019 edition of the Deloitte Center for Financial Services payments survey. That doesn’t mean credit cards are losing favor any time soon. A plurality of Deloitte’s respondents—47%—said they are more likely to use credit cards than other payment instruments in the next two years. Next were debit cards at 40%. Cash, at 7%, was a distant third, followed by bank transfers, 5%, and checks, 1%. The survey canvassed more than 2,500 consumers.”

October 31, 2019

October 30, 2019

On the wires

October 29, 2019

On the wires

October 28, 2019

On the web

EMarketer Apple Pay Forecast Estimates, US Mobile Proximity Payment Forecast Estimates

eMarketer

“Apple Pay’s dominance, as well as increasing retailer adoption of proximity mobile payment technology, is driving transaction volume growth in the US, according to our latest forecast. We estimate US proximity mobile payment transactions will total $98.88 billion in 2019, growing 31.8% to $130.36 billion next year. By 2021, the total transaction value will reach $161.41 billion.”

October 23, 2019

Top Post

Zelle® Announces Q3 2019 Results; $49 Billion Sent on 196 Million Transactions

Early Warning

“Early Warning Services, LLC, the network operator behind Zelle®, today announced $49 billion was sent through the Zelle Network® on 196 million transactions during Q3 2019. Year-over-year payment values increased by 58%, while transaction volume increased by 73%. Currently, more than 600 financial institutions are contracted to participate on the Zelle Network, including 254 that are online today and processing transactions.”

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