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May 14, 2019

On the web

GlobalData: Facebook Messenger Payments Scrapped Due to Poor Adoption

NFC World

“Facebook’s decision to discontinue its peer-to-peer (P2P) Messenger payments option in the UK and France next month is due to poor adoption of the service by consumers, according to new figures from data analytics company GlobalData . It was revealed in April that Facebook was scrapping the service – which enabled users to exchange money with friends and family – on 15 June. The company said at the time that it was switching its focus to other payment concepts. GlobalData cites poor take-up by consumers for the abandonment of Messenger payments, despite major UK banks embracing it at its launch in 2017.”

April 29, 2019

On the wires

Amazon Pay launches person to person (P2P) payments through UPI for Android customers

Amazon blog

“Amazon customers can now make instant bank-to-bank transfers using UPI platform on the Amazon app. Customers can use this functionality to settle bills/expenses with friends, lend/return money to family, pay rents, pay for services like house-help, newspaper bills, milk subscription and more. Customers can also make payments from their bank account to local stores nearby or to Amazon delivery associate at doorstep by scanning UPI QR codes using the Amazon app. Built on the Govt. of India backed UPI platform, customers can send or receive P2P payments by simply selecting a contact from their phone contact book or entering UPI ID or Bank Account of the recipient. Money transfers have never been more easy and convenient.”

April 16, 2019

On the web

Facebook Is Discontinuing P2P Payments in Messenger in the UK and France on June 15

TechCrunch

Facebook is pulling away from its ambitions to provide peer-to-peer money transfers via Messenger in Europe. Today, the company announced that it would be discontinuing the service — which let individuals send money to each other — in the two countries in the region where it had rolled it out, the UK and France on June 15 of this year. It appears that for now, the service will remain active in the US, where Facebook holds a number of money transmitter licenses .”

March 25, 2019

Top Post

Venmo to Users: If You Owe Us Money, We’re Coming for It

Wall Street Journal

“In a bid to curb losses on its platform, Venmo is threatening to sic debt collectors on some users who carry negative balances in their accounts, according to customer-service emails reviewed by The Wall Street Journal. Venmo also recently amended its user agreement to give itself the power to recover money its customers owe by seizing it from their other accounts at PayPal.PayPal’s difficulties in trying to turn Venmo into a moneymaker show how banks and financial-technology companies are having a hard time making finance faster and more convenient for customers while also earning a profit.”

February 12, 2019

On the web

The Confusing World of Venmo Etiquette

Wall Street Journal (paywall)

“Payment etiquette has always been shaped by two driving forces: the aversions to seeming cheap and to getting ripped off. The avoidance of both used to be as simple as giving someone cash the next time you saw them, or in giving the waiter multiple credit cards and dividing the bill. But in simplifying the transfer of funds, payment apps have added layers to both sides of the equation and ballooned the number of opportunities for missteps.”

February 11, 2019

On the web

Many Consumers Report P2P Funds Availability Takes a Day or More

Digital Transactions

“Answers from 693 consumers who had used a digital P2P account to receive money in the 12 months ending in 2017’s fourth quarter show that 53% of respondents said they were able to use funds within 30 minutes or less of reception. That includes some 11% of respondents who said they had their funds in less than a minute and 18% claiming funds were available in one to five minutes. Still, many consumers reported funds availability took 24 hours or more.”

February 1, 2019

Top Post

PayPal’s Venmo had a break-out quarter with payments surging 80%

CNBC

“The app has annual revenue of more than $200 million, Schulman said. But that’s not quite enough for Venmo to make money. Investors will have to wait until at least mid-2019 for Venmo to be in the black, the company’s chief financial officer said. “The next phase for us is to get Venmo to break even. And that’s not something that’s going to happen in the next quarter or two, but there’s line of sight to that with what we’re doing,” PayPal CFO John Rainey said on the call.”

January 24, 2019

On the wires

Zelle® Ends 2018 with its Strongest Quarter on Record

Zelle closed the year with its strongest quarter on record with $35-billion in payments on 135-million in transactions processed – an increase of 12% and 19% quarter-over-quarter, respectively. Year-over-year payment value (4Q 2017 to 4Q 2018) increased by 61%, while transaction volume increased by 81%. The results cap a successful 2018, with the number of participants in the Zelle Network reaching 229 financial institutions – 60 of which are live and processing transactions.”

January 3, 2019

On the web

Leutz: The Victims of Venmo

The Dartmouth

“Spending money in the digital era feels more like waving a magic wand, or playing a video game, than making monetary decisions. In this way, there is a growing feeling of numbness, or detachment, between the consumer and digital currency. When people can’t physically see money leaving their hands, they are at a higher risk to spend recklessly. Modern consumers are in danger of being desensitized to their own expenditures.”

December 17, 2018

On the web

Visa brandishes Shieldpay for safe P2P payments

Banking Technology

Visa has equipped itself with the sturdy Shieldpay for secure card payments across peer-to-peer (P2P) marketplaces and classified ad sites. According to London-based Shieldpay, its digital escrow solution mitigates the risk of fraud by verifying the identity of all parties, holding funds securely and only releasing funds when all sides agree they are happy.”

December 11, 2018

On the web

Lydia introduces credit lines

https://techcrunch.com/2018/12/11/lydia-introduces-credit-lines/

“French startup Lydia announced a partnership with Banque Casino today for small credit lines. Starting tomorrow, Lydia users in France will be able to borrow as much as €1,000 in just a few seconds. While Lydia started as a peer-to-peer money transferring app, fintech startups always end up offering credit at some point. It’s hard to make money without offering some form of credit.”

December 5, 2018

On the web

What’s Wrong With Your Venmo Account, and How to Fix It

Wall Street Journal (paywall)

“Few social-media experiences have made me cringe more than viewing my “friend” list on the peer-to-peer payment app Venmo for the first time. Seeing the names of people I’d been on dates with years ago was jarring. Seeing someone I’d blocked on Facebook was unsettling. Seeing names I didn’t recognize and couldn’t find in my contacts was baffling. But one name horrified me above all others: my former therapist.”

December 4, 2018

On the web

Consumers Have No Reservations About Using P2P Payments To Give Cash During the Holidays

Digital Transactions News

“Gift transactions rose 47.2% in December 2017 over the monthly average for the previous August through October, according to numbers released this week by Fiserv Inc. for its Popmoney P2P service. The increase in November last year over the same baseline was 9.6%. The Brookfield, Wis.-based company, which also processes for the Zelle P2P network, did not track similar numbers for Zelle since the service had only started up a few months earlier…Further evidence of the trend comes from a recent Zelle survey, which indicated almost half of respondents planned to give money this season, while 58% said they preferred to receive money.”

November 29, 2018

On the web

November 28, 2018

On the wires

Holiday’s Most Wanted: Money

“Early Warning Services, LLC, the network operator behind Zelle, today released the results of its Holiday Survey. Scrooges and humbugs beware: the national survey found that nearly 50% of those surveyed plan to give money this holiday season, while the majority (58%) prefer to receive money as a gift. With Zelle, you can send and receive money with people you know and trust – right from your banking app.”

November 16, 2018

On the web

October 23, 2018

Top Post

Zelle Network® Announces $32 Billion, 116 Million in Payments for Q3 2018

“During Q3 2018 (July – September), 116 million transactions took place on the Zelle Network® for a total of $32 billion in payments. Transaction volume increased 16% quarter-over-quarter (QoQ), and total money moved increased 13%. Financial Institution (FI) participants contributed to an enrollment increase of 10% QoQ, resulting in more than 75 million tokens—mobile numbers or email addresses— across the entire Zelle Network to date.”

October 15, 2018

On the web

October 10, 2018

On the wires

More Financial Institutions Join Zelle Network via Fiserv

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that a growing number of financial institutions are enhancing their person-to-person (P2P) payment capabilities by joining the Zelle Network® via Fiserv. Bank of the West, Comerica Bank, Dollar Bank, Navy Federal Credit Union, and Zions Bancorporation, N.A. are among the most recent to go live on Turnkey Service for Zelle® from Fiserv to facilitate an efficient connection to the network. In total, more than 100 banks and credit unions have selected Fiserv to enable Zelle and are currently live or will be going live in the future.”

August 30, 2018

On the web

August 28, 2018

On the web

August 10, 2018

On the web

Why Millennial Favorite Venmo Is Paypal’s Key to Future Success

Nasdaq

“The possibilities are endless for Venmo, as it can be a payment option in any industry that has straightforward exchanges of money. Uber and Abercrombie & Fitch ANF are just two examples of Millennial-loved companies that Venmo has recently partnered with. These moves are part of a larger “Pay with Venmo” initiative, a long-term strategy to monetize Venmo. PayPal’s latest quarterly report proved the increasing significance of Venmo and mobile payments to the company. The app processed $14.2 billion in volume, soaring 78% year over year. Payment volume over the past 12 months amounted to $46 billion.”

August 7, 2018

On the web

Why Apple Pay Is the Highest-Rated Mobile P2P Payment Service

Consumer Reports

“In light of the quick rise of P2P—and its potential financial and privacy risks—Consumer Reports tested five mobile P2P services to see how they stacked up for user protections. In our first-ever test-based ratings of P2P mobile services, CR rated Apple Pay the highest overall, with excellent or very good marks in the key consumer-protection measures of payment authentication and data privacy. Apple’s overall rating was significantly higher than for the other services we tested: Venmo, Square’s Cash App, Facebook P2P Payments in Messenger, and Zelle.”

August 6, 2018

Top Post

Nobody Says ‘Zelle Me’: Banks Struggle to Catch Up to Venmo

Wall Street Journal (paywall)

“A year in, Zelle’s reviews are mixed. Usage is up, but most banks haven’t signed on, meaning many consumers can’t use it without downloading a separate app. It also fell short of its goal to have 33 banks on the network by its first anniversary, and behind the scenes, it runs on plumbing that’s more than 40 years old.”

July 31, 2018

On the web

Zelle Struggles To Prove It’s Not Just Another Payments App (paywall)

The Wall Street Journal

“A year in, Zelle’s reviews are mixed. Usage is up, but most banks haven’t signed on, meaning many consumers can’t use it without downloading a separate app. It also fell short of its goal to have 33 banks on the network by its first anniversary, and behind the scenes, it runs on plumbing that’s more than 40 years old. Zelle’s rocky debut shows the challenges of trying to make alterations to an industry often slow to change and still weighed down by old infrastructure.”

July 23, 2018

Top Post

Snapchat Will Shut Down Snapcash, Forfeiting To Venmo

TechCrunch

“Snapcash may have become more of a liability than a utility. With apps like Venmo, PayPal, Zelle, and Square Cash itself, there were plenty of other ways to pay back friends for drinks or Ubers, so Snapcash may have seen low legitimate usage. Meanwhile, a quick Twitter search for “Snapcash”surfaced plenty of offers of erotic content in exchange for payments through the feature. It may have been safer for Snapchat to ditch Snapcash than risk PR problems over its misuse.”

July 12, 2018

Top Post

Uber And Uber Eats Now Let You Split The Bill Using Venmo

Venture Beat

“A key factor in this latest partnership appears to be data suggesting Venmo was already a popular mechanism for sharing payments between multiple Uber riders. Someone would pay for an Uber ride through their account, as usual, and then request reimbursement from their friends through Venmo. According to the company, more than 6 million Venmo payments last year mentioned the word “Uber,” which offers some indication as to how popular this new payment integration should prove.”

On the wires

Zelle Study Finds Growing Use Of Digital Payments Across Generations

Early Warning

“The study found that adoption and usage of digital person-to-person (P2P) payments are high among all generations, with consumers pointing to trust in friends and family and trust in their financial institutions as the primary reasons for engaging in a digital payment. Boomers ranked trust in financial institutions as the most important influence on engaging in a digital payment, while Millennials and Generation X ranked recommendations from friends/family/peers as their primary influence.”

July 10, 2018

Top Post

Google Pay Rolls Out Support For Peer-to-Peer Payments And Mobile Ticketing

TechCrunch

“One of the additions is peer-to-peer payments. You could already pay or request money from a friend through Google Pay Send, but as of today, you can also do it into the main Google Pay app…The Google Pay app is also gaining the ability to save mobile tickets and boarding passes, to be found in a new Passes tab that will also include loyalty cards and gift cards. Ticketmaster and Southwest are supported at launch, and Google says it has plans to add Eventbrite, Singapore Airlines and Vueling.”

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