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September 21, 2026

On the web

Amazon Blocks Meta’s Muse AI Assistant in New Standoff over Agentic Shopping

Geek Wire

"Amazon says it has cut off Meta’s new Muse personal AI agent from shopping on Amazon.com on behalf of customers, after attempting unsuccessfully to get the Facebook parent company to voluntarily exclude the e-commerce site from the experience. The problem, Amazon says, is that it never agreed to any of it. Meta didn’t tell Amazon that Muse would access its store, the agent doesn’t identify itself when it browses, and it appears to capture and store customer credentials, which the company says could create privacy and security risks."

September 17, 2026

Top Post

Only 7% of Fashion Shoppers Trust AI to Buy for Them Today, Showing Merchants Must Build Confidence in Agentic Commerce

Business Wire

"Fashion and sportswear consumers are increasingly embracing AI throughout the shopping journey, particularly when it helps them find better value. However, new research conducted by YouGov on behalf of ACI Worldwide shows that trust, transparency and control remain critical requirements before consumers are ready to hand purchasing decisions to AI agents."

On the web

Best Buy Opens Up Gift-Buying and Discover Through ChatGPT Ahead of Holidays

Digital Commerce 360

"Best Buy is bringing ChatGPT into its holiday shopping strategy, giving customers another way to find gifts and buy products without leaving the AI platform. In a Sept. 14 blog post, Best Buy noted that shoppers can “find gift ideas and shop Best Buy products through ChatGPT,” including completing purchases directly in the chat interface. The company listed ChatGPT among its broader plans for the upcoming holiday season, which also include an expanded online marketplace, faster fulfillment and new in-store technology experiences."

September 16, 2026

On the web

Mastercard and Trip.com Pave the Way for Agentic Commerce in the Travel Sector [Video]

Mastercard

"Mastercard and Trip.com have joined forces to showcase AI powered booking experiences for the travel sector. Powered by Mastercard’s Agent Suite for Merchants and in partnership with Network International, the organizations are showcasing how consumers will be able to search, book, and complete purchases through Trip.com’s AI agent TripGenie. By combining Trip.com’s travel ecosystem."

September 14, 2026

On the web

New AI Powered Coffee Alarm Clock Service Launched by Starbucks and Alipay Ah Bao for Chinese Consumers

Retail Technology Innovation Hub

"Starbucks and Ah Bao, Alipay’s AI agent, have launched a new AI powered service - the Coffee Alarm Clock - for Chinese consumers. Users can set this up by first opening the Alipay app, swiping right and telling Ah Bao “Buy me a Starbucks iced Americano at 10 a.m. every day”. They then create a personalised name for the alarm clock and enable Alipay notifications in the app settings. Then wait for Ah Bao to execute the task every day."

September 10, 2026

On the web

September 9, 2026

Top Post

Mastercard Report Predicts That 1 in 10 People Will Routinely Use AI Agents to Shop and Pay by 2030

Mastercard

"More than one in ten online shoppers are expected to routinely use AI agents to purchase products on their behalf by 2030, according to futurists’ predictions in new Mastercard report "A Short History of the Future of Shopping and Payments." The report explores what everyday life is likely to look like by the end of the decade. This includes AI-assisted agents that can negotiate prices, smart watches and rings that show how products are performing after sale, and even physical AI agents walking through shop doors for the first time."

New Visa Research Finds Consumer Trust is Accelerating the Path to Agentic Commerce

Visa

"Visa announced the Visa Trust Index for agentic commerce, providing new insight into how consumers are navigating the next evolution of AI shopping and payments. While consumers are increasingly using AI across the shopping journey, only 23% of U.S. consumers trust GenAI to handle payment transactions on their behalf. However, confidence in agentic commerce shifts when payments brands come into consideration. Visa emerged as the most trusted brand for AI-powered payments."

On the web

Mastercard Gives Merchants a Simpler Way to Build, Connect and Scale Ai-Powered Shopping Experiences

Mastercard

"New Mastercard Agent Connect solution and expanded Agent Suite for Merchants capabilities will help businesses create agent-powered shopping experiences, make products discoverable across AI ecosystems and support trusted agentic transactions while maintaining control. Mastercard can also help merchants prepare to support secure agentic transactions with Mastercard Agent Pay."

September 8, 2026

On the web

AEON Launches Agentic Checkout, Powered by AI Card for Autonomous Commerce

Aeon

"AEON has launched Agentic Checkout, enabling AI agents to autonomously shop, check out, and pay across e-commerce platforms such as Shopify and Amazon. Powered by the AEON AI Card, Agentic Checkout gives agents controlled spending capabilities to turn user intent into completed purchases. The solution is natively integrated with Model Context Protocol (MCP) and the Universal Commerce Protocol (UCP)."

September 4, 2026

Top Post

Anthropic Debuts Claude Features Focused on Agentic Commerce

Digital Commerce 360

"Anthropic made its ambitions to compete against OpenAI and Google in agentic commerce clear with the release of new features for Claude. The new Claude options will build on what Anthropic has already learned, observing how retailers have built and used custom agents with the existing platform. Anthropic will provide pre-built designs for agents. In conjunction with the rollout, Anthropic announced that Accenture, Mastercard, Visa and Shopify will all put Claude’s new agentic commerce capabilities to use in offerings for their clients."

September 3, 2026

On the web

Anthropic Launches AI Agent Blueprints For Retailers Ahead of Holiday Shopping Season

The Economic Times

"Artificial intelligence company Anthropic is giving retailers blueprints to build shopping and merchant agents on Claude, it announced on Wednesday, as demand for internal and external conversational search tools expands ahead of the holiday shopping season. The blueprints are guidelines for building shopper and merchant agents for retail, travel and ticketing companies."

April 7, 2022

On the wires

I2c Partners With PingPong to Power B2B Mastercard Credit Offering

“i2c Inc. , a leading provider of digital payment and banking technology, today announced its partnership with PingPong , Hangzhou, China-based fintech unicorn providing business owners with modern, cross-border e-commerce payment solutions. Leveraging i2c’s agile SaaS platform, PingPong will expand its existing commercial credit offering to new regions, specifically Hong Kong SAR and Europe. The product allows merchants to access instant payouts, as well as transaction fees as low as 1%, versus the 5% fees that have been historically charged to these international merchants.”

March 31, 2022

On the web

On the wires

March 30, 2022

On the web

March 25, 2022

On the wires

Mollie Powers Mazda With Simplified Payments

“We’re thrilled to announce that we’re partnering with Mazda Motor Europe to provide effortless payments for their new marketplace platform. We have signed a multi-year agreement that will help the automotive firm deliver a seamless digital and ecommerce experience for its customers that offers effortless, convenient, and frictionless payments.”

March 15, 2022

On the web

Shopping Online in the UK Is Changing – Here’s What You Need to Know

TechRadar

“UK shoppers will now face more security checks when making an online purchase under new customer protection rules.    From March 14, 2022, ecommerce shoppers will face mandatory multi-factor authentication in an attempt to cut down on fraud and online crime, making sure consumers don’t get scammed.   The changes, which will also apply to face-to-face shopping, will make completing a purchase a little bit longer and slightly more fiddly, but it’s nothing to be concerned about – here’s all you need to know.”

March 14, 2022

On the wires

BigCommerce and Bolt Deepen Partnership to Embed Bolt’s One-Click Checkout and Shopper Network, Making It Available to Small, Medium and Enterprise Merchants in the U.S.

“BigCommerce (Nasdaq: BIGC), a leading Open SaaS ecommerce platform for fast-growing and established brands, today announced, in strategic partnership with Bolt , a leading checkout and shopper network company, to now offer a brand new way for small-, medium-, and enterprise-sized BigCommerce merchants to set up Bolt One-Click Checkout in a self-serve manner within minutes.”

March 9, 2022

On the wires

TrueCar Introduces New Online Car Buying Marketplace Called TrueCar+

“TrueCar, Inc. , (NASDAQ: TRUE ), the easiest, most efficient and transparent online destination for buying and selling new and used vehicles, is debuting TrueCar+, its online car buying platform. Using TrueCar+, consumers will be able to explore, confirm and complete their car purchase with a dealer, and arrange financing and delivery from the convenience of home. They will also have the option of completing any portion of the transaction at a TrueCar Certified Dealer, based on their shopping preference.”

March 3, 2022

On the wires

Mollie | Majority of UK Ecommerce SMEs Report Service Issues With Payments Service Providers – but Fear Switching, Finds Survey

“Mollie , one of the fastest growing payment service providers in Europe, today shared initial findings from a survey examining the state of the UK ecommerce sector, through the lens of small and medium-sized (SME) merchants. The assessment of the 500-strong representative cohort reveals a lack of proactive advice and support from Payments Service Providers (PSPs) but also a fear of switching.”

February 17, 2022

On the web

Shopify Suffers Biggest Drop Ever on Slowing Growth Outlook

Bloomberg

“Shopify Inc. plunged 17% in Toronto, the most ever, after giving a weaker outlook for growth this year, as online spending resets and consumers face higher inflation.  “The Covid-triggered acceleration of ecommerce that spilled into the first half of 2021 in the form of lockdowns and government stimulus will be absent from 2022,” the Canadian e-commerce firm said in a statement on Wednesday. “There is caution around inflation and consumer spend near term, for the full year.””

February 11, 2022

On the wires

Spreedly Adds to Local Payment Method Offerings Via Partnership With Stripe

“Spreedly, the provider of the leading Payment Orchestration platform, today announced that it is now able to offer even more local payments methods as part of its partnership with Stripe. An effective payments strategy is built on working with the right payment partners – and offering the right payment methods. For many merchants and merchant aggregators, this includes offering customers any number of local payment methods to help reach more customers, lower transaction costs, and improve conversion rates. Payments Orchestration provides the flexibility to transact with any number of preferred gateways and payment services and allows organizations to easily add to, remove or test new options over time.”

February 7, 2022

On the web

February 4, 2022

On the wires

January 26, 2022

On the wires

Digital River Announces Drop-in Checkout, a Turnkey Solution to Simplify Global Ecommerce Growth

“Digital River , an experienced global commerce enabler for established and fast-growing brands, today announced its new Drop-in Checkout offering, which allows brands to quickly accept payments and ensure global compliance without extensive investment in development and resources. This new offering gives brands a streamlined solution for payment deployment, reducing the time, upfront costs, and technical work typically required for brands to launch or expand their global ecommerce operations.”

January 18, 2022

On the wires

Stripe Newsroom: Ford-Stripe Agreement to Accelerate Easy Payment Experiences for Customers, Dealers

“Ford Motor Company and Stripe have signed a five-year agreement to scale the automaker’s e-commerce capabilities faster and to deliver an always-on experience for Ford and Lincoln customers…Together, Stripe and Ford will grow the online payments infrastructure serving customers and dealers in markets across North America and Europe. Their work will deliver enhanced, reliable online commerce experiences for users, dealers and the company. Stripe also will enable Ford Pro FinSimple solutions for commercial customers.”

January 14, 2022

On the wires

Nuvei Partners With Wix to Process Payments

“Nuvei Corporation (“Nuvei” or the “Company”) (Nasdaq: NVEI) (TSX: NVEI), the global payment technology partner of thriving brands, today announced a partnership with Wix (Nasdaq: WIX), a leading global SaaS platform to create, manage and grow an online presence to facilitate payment processing for Wix merchants in North America. This integration will deliver fast, seamless and secure payment processing for Wix merchants and their customers across all industries, including those with higher margins or more complex regulatory requirements.”

January 12, 2022

On the web

GM Takes Aim at Carvana, Vroom With Used-Car Website

Wall Street Journal

“The market for selling used cars online has exploded during the pandemic. Now, General Motors Co. wants to help its dealers secure a bigger piece. The Detroit auto maker is launching a new website called CarBravo that will help U.S.-based GM dealers market and sell used cars online, competing directly with Carvana Co. and other retailers that have embraced virtual sales in the past couple of years.”

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