Cici offers significant management and analytical experience to her work with Glenbrook clients. With a passion for financial inclusion, Cici is excited by the prospect of catalyzing change through payments.

Cici has worked for nearly a decade with central banks, industry bodies, and global NGOs working to increase financial inclusion and build inclusive, low-cost, interoperable digital financial services systems. In doing so, Cici has drafted the scheme rulebook for a new instant payment system, developed a set of governance best practices for inclusive instant payments schemes, and led the development of a business model tool for decision makers to understand instant payment platform revenue and costing considerations.

Cici began her career as an analyst at Blue Research, a market research firm, where she led the design phase, analysis, and reporting of qualitative, quantitative, and mixed method research projects.

Cici holds a Master’s in Business Administration from the University of Washington, Foster School of Business and a Bachelor of Arts in Psychology from Columbia University. She also holds a Certificate in Market Research from the University of Georgia.