A leading payments industry news source for more than 17 years. Glenbrook curates the news and keeps you abreast of the important daily headlines in payments.

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December 4, 2019

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November 19, 2019

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November 5, 2019

On the web

U.S. Faster Payments Council Reveals Results From Inaugural Faster Payments Barometer

U.S. Faster Payments Council

“Overall, survey participants view the United States as falling behind the rest of the world when it comes to faster payments adoption. Fifty-nine percent of survey respondents indicated that the U.S. is not making “satisfactory progress toward faster payments adoption.” Reasons cited for the U.S. being behind included “existing faster payments systems have not yet reached ubiquity and do not interoperate with one another” (53 percent), “high upfront costs and complexity to implement (resources, operational changes, staffing, etc.)” (48 percent), and “lack of common rules and standards” (35 percent).”

August 12, 2019

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Why Talk About Risk in Payments?

Payments Views

“Let’s be honest, risk is not the first topic people gravitate to in payments. It’s much cooler to talk about open banking, fret about PSD2 implications, or ponder the pros and cons of a cashless society. Even risk managers I know tend to keep quiet about risk – especially at social events. So why are we running a one-day workshop about risk in payments?”

August 9, 2019

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Episode 99 – Reducing Chargeback Handling Pain – Rick Lynch, Verifi

Payments On Fire

“In this Episode 99 of Payments on Fire® we talk with Rick Lynch, VP of Business Development from Verifi , about the impact of chargebacks on merchants and issuers. He updates us on rule changes by Visa and Mastercard. And he addresses the process and techniques al approaches needed to handle these post-authorization events. While only mentioned in passing during the episode, Verify is being acquired by Visa , in another example of expansion by card network operators into adjacent payment ecosystem roles.”

July 10, 2019

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Episode 97 – Data Breach Prevention, Investigation, and Remediation – Chris Uriarte, AON Cyber Solutions

Payments on Fire®

“Here on Payments on Fire® we’ve spoken a lot with risk and fraud management firms that generally offer some combination of services and technologies that promises to lower customer exposure to payments fraud, data theft, and operational risk. There’s another dimension to cyber security that’s based on expertise – before and after a data breach. That’s the subject of this episode.”

June 24, 2019

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In Zuck We Trust?          

Payments Views

We got the first real details this week on the Facebook-sponsored Libra cryptocurrency. Opinions are still taking shape around Glenbrook, but it’s fair to say that the team is deeply intrigued by the possibilities and sees it as both a novel and potentially very practical application of blockchain technology. We think the consortium-based governance, open source roots, scalability, and openness to overlay services give the payment system a solid chance of adapting itself to serve real world transaction needs, especially for cross-border applications.

May 21, 2019

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Creative Tension Shapes the Fintech-Bank Ecosystem

Payments Views

“From the traditional banks’ perspective, fintech companies are just a front-end customer acquisition tool and source of cheap deposits, or a potentially strategic partner, nimble enough to keep the incumbent ahead of the curve and remain relevant. There is a category of banks I call the “fintech enabler banks,” or, “ small banks you’ve never heard of ” that power much of the fintech industry. These banks operate largely behind the scenes, partnering with challenger banks or fintech firms that serve specific verticals—think online lending or wealth management—in order to offer adjacent banking products and services.”

April 30, 2019

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The Apple Card May Not Be Revolutionary—But It Offers a Thoughtful Bundle of Features and a Glimpse Into the Post-Card Era

Glenbrook's Payments Views

“Apple’s March 25th keynote event announced forthcoming offerings to further build out Apple’s Services line—video media streaming, print media subscriptions, gaming, and more. Most interesting to us at Glenbrook (surprise!) was Apple’s co-branded credit card launched in partnership with Goldman Sachs and Mastercard. The Apple Card, to be released in the summer, integrates consumer controls, personal financial management, interest expense management tools, instant cashback rewards, and advanced privacy and security measures into the iOS ecosystem. While the Apple Card doesn’t introduce a wholly new category of card, it neatly packages together a new combination of features we’ve seen before in card products —and integrates these features into its iPhone-native Wallet app.”

March 22, 2019

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Episode 88 – Digital Marketplaces Go Global – Tomas Likar, Hyperwallet

Payments On Fire

“The digital marketplace model brings together buyers and sellers and, frequently, handles the money and payouts to the sellers. As my guest today has determined, digital infrastructure, e-commerce usage, competition, and workforce characteristics influence a country’s ability to establish a flourishing marketplace component to the economy. This marketplace economic model is a useful one enabling, among other use cases, the gig economy. Adopted in countries like China, the US, Canada, the UK, Australia, and other established markets, this episode’s guest, Tomas Likar, Head of Business Development and Strategy at Hyperwallet, has done a lot of thinking about its role in these and other countries.”

January 28, 2019

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Episode 85 – It’s Hard to Communicate about Chargebacks – Keith Briscoe, Ethoca

Payments On Fire

“Such data sharing is the proposition of Ethoca, a firm that federates bank fraud signals from hundreds of major global issuers and connects to thousands of merchants in the developed world in order to share alerts and chargeback messages. In this conversation with Keith Briscoe, CMO at Ethoca, we talk about the chargeback problem, hear some truly astounding chargeback stories (hackers aren’t the only fraudsters), and discuss Ethoca’s role in this space.”

January 18, 2019

On the web

Discover increase acceptance in Nordics through Nets

Payments Cards & Mobile

“Diners Club International, a part of the Discover Global Network has signed an agreement with Nets, a leading to help expand Discover Global Network acceptance in Norway, Sweden, Denmark and Finland. Today, Nets offers customers one of the widest ranges of payment brands in the Nordics, including both local payment schemes and international payment brands. With this agreement, Nets will work with current and prospective merchant partners to help provide increased acceptance of Discover, Diners Club International, PULSE and affiliate network cards across these markets.”

January 15, 2019

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The Five Biggest Trends in Payments

Payments Views

“All of the 2019 prediction stories got me thinking about the mega trends in the payments industry. These are the year-over-year tectonic shifts in the industry that you can bet your company’s strategy on — maybe even bet your career on. In a landscape of trees, this is what the forest looks like.”

January 10, 2019

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November 16, 2018

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Madness in Marijuana Payments – Part 2

Payments Views

“Since my April 2018 post, there’s been a lot of activity in the “land of weed.” Multiple countries and U.S. states have moved toward legalization. Major non-cannabis industries are investing heavily in cannabis related products and cannabis-based companies. With U.S. Attorney Jeff Sessions out his strict stance against marijuana perhaps no longer holding, many are suggesting that now may just might be the right time to legalize marijuana at the federal level.”

November 14, 2018

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Episode 82 – Restaurant Payments Deep Dive – Tim McKenna, Heartland Payment Systems

Payments on Fire podcast

“Like Square, Heartland has realized the revenue benefits of expanded commerce services above and beyond the traditional payments revenue stream. By cross selling multiple services, Heartland expects to see 60% of its revenues coming from payments coupled with value-added services that automate the business of their customers. If you’re interested in how the payments industry is evolving to market demands or how larger restaurant operators think about payments, Tim’s observations are well worth your time. Take a listen.”

October 29, 2018

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Episode 81 – Real Time Payment Network Update – Steve Ledford, TCH

Payments on Fire podcast

“For those of you who didn’t make it to Money20/20 and want to hear the latest on The Clearing House’s Real Time Payments Network (RTP), take a listen to this update conversation with Steve Ledford, SVP at The Clearing House for the RTP Network. A year ago, The Clearing House got out of the gate with its Real Time Payments Network, a wholly new payments system based on the push payment model. A lot has changed – more banks have integrated into the system and many more are in process. By the end of June 2019, over 3,000 FIs are expected to connect to RTP, most via their bank processor. B2B payments are taking place over RTP between known parties. “

October 25, 2018

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Episode 81 – Real Time Payment Network Update – Steve Ledford, TCH

Payments on Fire podcast

“For those of you who didn’t make it to Money20/20 and want to hear the latest on The Clearing House’s Real Time Payments Network (RTP), take a listen to this update conversation with Steve Ledford, SVP at The Clearing House for the RTP Network. A year ago, The Clearing House got out of the gate with its Real Time Payments Network, a wholly new payments system based on the push payment model. A lot has changed – more banks have integrated into the system and many more are in process. By the end of June 2019, over 3,000 FIs are expected to connect to RTP, most via their bank processor. B2B payments are taking place over RTP between known parties.”

October 18, 2018

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Episode 80 – Talking Tokenization – Glenbrook’s Russ Jones

Payments on Fire podcast

“Glenbrook will be conducting an Insight Webinar on December 13 called Tokenization Fundamentals. Russ Jones will conduct that webinar. In this Payments on Fire podcast, George talks with Russ about issuer tokenization, its role in the Pays (Apple Pay, Google Pay, Samsung Pay), in e-commerce, and the need for new entities in the payments ecosystem to support tokenization. This gets complicated. There’s now the need for token gateways.”

September 24, 2018

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Pulling funds from bank accounts: best practices for mobile money providers

GSMA

“In our 2017 Edition of The State of The Industry report, we highlighted an increase in funds entering and leaving the mobile money system in digital form. The most pronounced change was in bank-to-mobile transactions, from 1 per cent of total transaction values in 2012 to 9.2 per cent in 2017. In another blog post, we noted how bank-to-mobile and mobile-to-bank transfers are enabling merchants and small businesses to interact with the broader financial system and to digitise their respective value chains through supplier and salary payments.”

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