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December 9, 2020

On the wires

Bill.com and Wells Fargo Introduce Bill Manager to Help Businesses Pay and Get Paid with Increased Simplicity, Visibility and Control

“Bill.com (NYSE: BILL), a leading provider of cloud-based software that simplifies, digitizes and automates complex back-office financial operations for small and midsize businesses (SMBs) and Wells Fargo & Company (NYSE:WFC) today announced Bill Manager , a new joint offering now available to help automate and simplify the accounts payable and receivable process for small to midsize businesses.”

October 15, 2020

On the wires

Rapyd and InComm Payments Partner to Support Cash Payments, Which Continue to be a Critical Part of the U.S. Digital Economy

Rapyd , a global Fintech-as-a-Service provider, announced today that it has entered into an agreement with InComm Payments , a leading payments technology company, to enable cash bill pay and load solutions at participating retailers across the United States. The partnership will empower participating billers and other consumer facing providers of goods and services, to provide cash payment options to their customers, allowing them to grow their businesses.”

October 13, 2020

On the wires

October 5, 2020

On the wires

ACI Worldwide and GOLDPoint Systems Partner to Deliver Integrated Bill Payments for Consumer Lending Organizations

ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time digital payment software and solutions , today announced a strategic partnership with GOLDPoint Systems, a loan management software company offering a suite of tools for installment and specialty lenders. The companies will facilitate debit card loan payments and disbursement of loan proceeds for GOLDPoint Systems’ customers through the integration of the ACI Speedpay solution into the GOLDPoint platform.”

September 22, 2020

On the web

How Consumers Struggling with Covid-19’s Impact Have Paid—Or Not Paid—Their Bills

Digital Transactions

“The impact of the economic downturn sparked by the coronavirus pandemic has affected payments of all sorts, but perhaps none so much as consumer bill payments. Indeed, some 56% of consumers said it was harder to pay bills because they’d lost their jobs or had sustained a reduction in income, according to a second-quarter survey conducted by Aite Group, a Boston-based financial-services research firm that talked to 3,039 consumers. Aite released its report Tuesday.”

September 16, 2020

On the wires

GoCardless for Salesforce Billing Powers Recurring Payments on Salesforce AppExchange

“The fully integrated application enables businesses to bring sales, billing and payments processes together within the Salesforce platform to have a 360° view of their customers across the whole lifecycle. Fully automated payment collection via bank debit means businesses have better visibility of their payments flow, helping them manage and reconcile their payments all from within Salesforce Billing.”

September 3, 2020

On the wires

Walmart Joins The Paymentus Instant Payment Network™

“Effective immediately, Walmart and Paymentus have formed a partnership designed to modernize how bills are paid in Walmart stores and in the Walmart app. As part of the collaboration, Walmart has joined the Paymentus Instant Payment Network™, adding another Fortune 100 company to Paymentus’ rapidly growing ecosystem. Paymentus, the industry’s most advanced bill payment platform, is trusted by businesses to power customer interaction management, bill presentment and payments through digital wallet, web, mobile, IVR, text, email, chat, voice assistant, point of sale and agent assisted channels.”

July 29, 2020

On the wires

ACI Payments Receives Nacha Certified Status for Its Bill Payment Offering

ACI Speedpay is an integrated suite of PCI-compliant and Nacha Certified bill presentment and payment services that powers mobile, web, IVR (interactive voice response), eBill, call center and eLockbox (consolidated remittances) payment options with integrated fraud protection and flexible payment restructure plan options. The solution is utilized by thousands of customers across multiple industries, including consumer finance, government, healthcare, higher education, insurance, subscription services and utilities.”

July 28, 2020

On the wires

Mastercard Request to Pay Solution, Powered by Exela Software, Receives Enrolment Confirmation From Pay.UK

“Exela Technologies (“Exela” or the “Company”) today welcomes Mastercard’s confirmation of enrolment of its Request to Pay solution by Pay.UK, the leading retail payments authority in the UK. The Mastercard Request to Pay solution, co-developed with Exela Technologies, leveraging its proprietary technology and deployed by Mastercard in the cloud, enables billers to make payment requests through a secure, unified messaging service.”

July 27, 2020

On the wires

Paymentus Partners With Alliance for Innovation to Help Local Governments Rapidly Transform Billing Operations, Improve User Experiences

“As the coronavirus pandemic spread across the United States, many local government agencies were forced to rapidly take their operations online. This swift transformation revealed operational weak points – especially in billing management, presentment, and payments. To help local governments identify, categorize, and address these issues, Paymentus researchers, billing specialists, and operational engineers have condensed highly complex billing challenges into an easy to grasp, highly actionable educational campaign.”

July 22, 2020

Top Post

July 21, 2020

On the wires

ACI Speedpay Pulse Study Finds Nearly 70 Percent of Consumers Prefer Digital Options for Making One-Time Bill Payments

ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, has announced the results of the 2020 ACI Speedpay Pulse study, which shows nearly 70 percent (67.4) of respondents prefer digital payment options such as website and mobile app channels to pay one-time bills. A consumer billing and payment trends and behaviors study, the ACI Speedpay Pulse report surveyed more than 3,000 adult consumers in the U.S.”

July 10, 2020

On the web

28% of Americans Late on Bills Due to Coronavirus


“More than 1,000 American consumers were surveyed during May 2020, and the findings revealed that 28% of Americans have been late paying a bill due to the pandemic, and 38% have reported being in collections. Over half (51%) of Americans state they have been late to pay a bill because they don’t have the money, while 33% say they have been late because they are trying to save as much money as possible. While 39% of Americans say they have not been affected financially by the coronavirus pandemic and resulting COVID-19 disease, 11% say it will take them two months to get back on their feet financially. Another 11% say it will take three months, and 10% say it will take them more than six months.”

July 7, 2020

On the wires

Doxo Introduces DoxoPLUS: All-in-One Bill Pay Subscription With 5 Essential Protections to Improve Consumer Financial Health

doxo, the all-in-one web and mobile bill pay service, today announces the launch of doxoPLUS, a new subscription service with five essential financial protections for consumers that help reduce bill pay anxiety and improve household financial health. A doxoPLUS subscription enables free all-in-one bill payment from a user’s bank account, along with the five critical financial protections for $4.99 per month. The doxoPLUS Protections help directly eliminate fees and losses that cost the average U.S. household $500 each year.”

June 17, 2020

On the wires

RentMoola Joins Forces With Fintech Giant PayPal To Disrupt The Rental Industry

“Furthering its mission to empower individuals to take control over their finances, RentMoola Payment Solutions Inc. (RentMoola) is pleased to announce its new strategic alliance with PayPal Holdings Inc. The collaboration is born out of the mutual goal of addressing financial inequality made more pronounced by the current COVID-19 crisis. There has always been a need for more flexible consumer solutions to cover monthly payments like rent, utilities, insurance, mortgages, and other bills.”

June 11, 2020

On the wires

Transactis Announces Partnership With Payrailz

Transactis , a Mastercard company and leading billing and payment solutions provider, announced that it has signed an agreement with Payrailz , a digital payments company offering smarter, more engaging payment experiences to banks and credit unions. Payrailz will integrate Transactis’ electronic bill presentment and payment solution, BillerIQ, with its smart payments hub, PayWayz, providing its financial clients with an effective digital billing and payment management solution.”

May 29, 2020

On the wires

May 27, 2020

On the web

Visa Completes Request to Pay Pilot Trials


“Visa has facilitated the first request to pay message sent and received using standards developed by Pay.UK. The messaging service enables billers to directly request funds rather than sending traditional invoices. For each request, receivers are asked whether they would like to pay in full or in part, request an extension, communicate directly with the biller, or decline to pay.Initially scheduled for release at the end of April, Pay.UK has delayed the publication of its R2P framework (the message standards, rules and terms and conditions) to avoid increasing the load on banks as they deal with the Covid-19 pandemic.”

May 18, 2020

On the wires

April 20, 2020

On the wires

BillGO Launches Bill Pay Relief Hub for Americans Impacted by COVID-19

“The Coronavirus has wreaked havoc on the U.S. economy, leaving millions of Americans unemployed and unable to meet their financial obligations. BillGO’s Bill Pay Relief Hub — available at billrelief.billgo.com — showcases companies across America that are willing to work with consumers and business owners struggling to pay their bills. This unique resource features an interactive map, is filterable by state and industry, and includes backlinks to listed organizations’ websites for more information.”

April 8, 2020

On the wires

ACI Worldwide Introduces New “Delay My Payment” Capability

ACI Worldwide (NASDAQ: ACIW) announced new features within its market-leading ACI Speedpay solution—assisting businesses with the ability to address growing consumer bill payment needs and over-burdened call centers due to the COVID-19 pandemic. Part of a rapid response program, the ACI Speedpay solution offers billers both short-term and long-term options for consumers to digitally engage and manage their bill payments. Building off the solution’s existing mobile wallet offering, moBills, the new “Delay My Payment” feature provides an automated process for requesting payment deferrals based on pre-determined criteria.”

March 20, 2020

Top Post

‘I Have Bills I Have to Pay.’ Low-Wage Workers Face Brunt of Coronavirus Crisis

Wall Street Journal

“As coronavirus shutdowns halt commerce across the U.S., low-wage workers, many of whom live paycheck to paycheck, are being quickly stung. The affected jobs, by their nature, often require broad personal contact, such as running a cash register or cleaning hotel rooms. That substantially raises the risk of infection. Many such workers also hold positions most vulnerable to quick job cuts and pay cuts, especially in service industries .”

December 11, 2019

On the wires

December 4, 2019

On the wires

Jack Henry & Associates Introduces Near Real-Time Card-Funded Bill Payments

“Jack Henry & Associates, Inc. (NASDAQ: JKHY ) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Today, the JHA Payment Solutions™ group has announced iPay CardPaySM, an enhancement to its consumer bill pay product that enables financial institutions to provide near-real-time card-funded bill payments using credit and debit cards as an alternative funding option.”

November 15, 2019

On the web

How Bill Pay Could Prove To Be a Tempting Target for the New Google Checking Accounts

Digital Transactions

“For now, Google is “exploring” the full contours of what it calls “smart checking accounts,” and will have more to say on the matter later, the spokesman says. News of the move first became known through reporting by The Wall Street Journal. But for some observers, bill pay is an obvious place to start. Though they control the demand-deposit accounts that underwrite these payments, banks have struggled to control consumers’ bill-payment activity. Their share of total bill-pay volume fell from 38% to 27% between 2010 and 2016, according to the Boston-based research firm Aite Group. By contrast, billers grew their share from 62% to 73%. The offering through Google Pay could help recover some of that share.”

October 28, 2019

On the wires

Paymentus and Amazon Team up to Provide an Easier Way for Customers to Manage Their Bills With Alexa

“Paymentus Corporation, a leader in customer engagement and bill payment technology, today announced that billers on the Paymentus Instant Payment Network can soon offer customers a more intuitive way to interact with and manage utility bills via any Alexa-enabled device. With this announcement, customers of participating billers will soon be able to link their utility account to Alexa so they can simply ask for information about their bill including when their bill is due (e.g. “Alexa, when is my water bill due?”) and how their current bill compares to previous periods (e.g. “Alexa, compare my electricity bill to June last year.”)”

October 21, 2019

On the web

Mastercard Expands Bill Pay Exchange Partners

“Mastercard today announced that it is working with several new partners, including ConEd , to roll out Mastercard Bill Pay Exchange. Avidia Bank , Aliaswire Inc. , OSG Billing Services and Transactis will be among the first to offer Bill Pay Exchange to their customers.. Mastercard rolled out Bill Pay Exchange to make it easier for consumers to view, manage and pay telecom, utility, rent, credit card, mortgage and other personal bills without having to set up accounts with different billers, remember multiple passwords, and log in to multiple websites.”

October 17, 2019

On the web

Rental Payments Dominate Zelle Volume; Are Transaction Limits a Hindrance?

Digital Transactions

“Rental payments are the top use case by far on the Zelle person-to-person payments network, according to the chief executive of Zelle provider Early Warning Services LLC. “From an end-user use-case perspective, far and away the No. 1 use case for Zelle right now is actually a rent payment,” Albert Ko said Tuesday, though he didn’t give specific figures. “We actually didn’t expect that; we knew it would be in the top 5, but we didn’t expect it to be the runaway No. 1.””

On the wires

U.S. Bank Announces New EBill Service Offering Simplicity, Speed, and Flexibility in Bill Payments | U.S. Bancorp

“U.S. Bank today announced eBill Service, a simple-to-use electronic bill presentment and payment solution designed for both billers and payers. For billers, eBill Service streamlines operations, reduces billing costs and delivers innovative payment experiences. For payers, it provides numerous flexible payment options — from online and mobile to text, digital assistant, and Intelligent Voice Response (IVR).”

October 1, 2019

On the web

Wearing Stripes • Bits and Rubies

Bits and Rubies on Svbtle

“Over the years, Stripe has become an established name when it comes to online payments. That’s why, they were one of the main contenders we had in mind, here at WeTransfer, when a major overhaul of our billing system was long due. This is a story about how to wear stripes, or more exactly, about how we migrated our entire billing system to Stripe.”

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