Insight Workshops


“Cross-border payments are unquestionably one of the largest – and most lucrative – of the opportunity spaces in payments today. Navigating these waters is tricky – it helps to understand the basic infrastructures that make all of this work. Glenbrook’s Global Payments workshop is designed to do just that.”

— Elizabeth McQuerry

Many of our clients are global, and have payments professionals in locations around the world who want to stay current on developments in payments. Other clients are based in the United States but are expanding globally, and need to understand – and support – the payments needs of their customers, suppliers, employees, and partners.

Glenbrook’s Global Payments Workshop can be delivered either as an in-person training session at a location of your choice (in a one- or two-day format), or as a series of webinars.

  • Glenbrook's Payments Education Program is useful both for experienced managers, who often want to be updated on what’s happening in areas outside of their immediate domain, and for newcomers, who need a broad overview of the U.S. payments systems to create a context for their work.

  • Network with your peers
    Payments Boot Camp and workshop attendees enjoy opportunities to connect with other people in the industry, as well as with the Glenbrook team. Most two-day events have a networking reception at the end of the first day, and there are always chances to network during lunches and breaks.

  • Over 14,000 payments professionals have attended Glenbrook workshops. Attendees have included product, strategy, and sales managers, technology, operations, and risk managers, investors, inventors, and analysts, management teams from payments startups


1. Country Payments Systems

  • How countries run their payments systems
  • Commonalities and differences among countries
  • Payments system regulation
  • Basic payments system economic models
  • Global shift to instant, credit push payments and other payments trends

2. International Wires

  • How sending money from one country to another works
  • Wire transfer systems
  • Correspondent banking
  • Foreign exchange

3. Cross-Border Card Processing

  • Cross-border card payments
  • Dynamic currency conversion
  • Multi-currency pricing
  • Key vendors

4. Global ACH

  • How country ACH systems are connecting
  • International Payments Framework Association (IPFA)
  • FedGlobal ACH Payments
  • Key vendors
  • Challenges to correspondent banking model

5. Cross-Border Use Cases – Supplier Payments (B2B)

  • How businesses pay suppliers across borders
  • Cross-currency and same-currency payments
  • Enterprise attitudes towards bank and non-bank solution providers
  • Incumbents and challengers

6. Cross-Border Use Cases – eCommerce

  • Global PSPs models and value proposition
  • General approach to domestic payment methods
  • Examples of “Alternative Payments” in local context
  • Incumbents and challengers

7. Cross-Border Use Cases – Payouts (B2C and G2C)

  • How enterprises pay employees, contractors, developers and publishers in multiple countries
  • The challenges of reaching developing countries
  • Incumbents and challengers

8. Cross-Border Use Cases – International Remittances

  • The major corridors for worker’s remittances
  • Formal and informal remittance systems
  • Mobile wallets remittances
  • Key players and challengers

Fees, billing, discount and refunds


The standard registration fee is $995 per person.

Save $200 with “Boot Camp Plus” pricing. The one-day workshop fee is $795 per person when you register for the workshop PLUS the Payments Boot Camp. Bundle and save!

Fees include:

  • instruction
  • instruction materials (including hard and soft copy of presentation slides)
  • breakfast and lunch on instruction days

Fees do not include:

  • hotel accommodations

Payments / Billing

Glenbrook accepts American Express, Discover, MasterCard, PayPal and Visa for payment upon registration. If required, payment may be made by an invoice sent to your company – with our prior approval. Please contact us to obtain approval for invoice billing.


Discounts are available for early bird registration, groups, select Glenbrook clients, and Glenbrook Payments Education alumni wanting to attend another payments education event. Contact us to request a discount code.


Payments Boot Camp and workshop registrants may cancel their registration for a full refund if cancelled one month prior to the event. Refunds for cancellations within a month of the event will be considered on a case by case basis. In some cases, it may be possible to switch registrations to an event at a later date.

Daily Schedule

  • 8:30am – 9:00am breakfast available
  • 9:00am instruction begins
  • 12:00 – 1:00pm lunch is provided
  • 5:00pm workshop ends

Local Airports, Driving Directions, Hotels

Mineta San Jose International Airport is only 7 miles from the meeting facility. Drive time (without traffic) is approximately 14 minutes. If traveling to or from San Jose Airport during peak commute hours, allow at least 30 minutes to reach your destination. San Francisco International Airport is 40 miles from the meeting facility, approximately 50 minutes driving time without traffic. If traveling to or from San Francisco Airport during the morning or afternoon commute, please allow at least 2 hours to reach your destination.

There is a VTA Light Rail station in Downtown Campbell, a couple blocks from Villa Ragusa, which connects to CalTrain at the San Jose Diridon Station. You can view the Light Rail schedule to Downtown Campbell here.

Driving directions to Villa Ragusa can be found on their website. For an estimate of driving time to Villa Ragusa from your Bay Area location, click here. There is a free parking garage (with limited spaces) at the venue and another free parking garage (with several spaces) across the street, next to Aqui’s Restaurant. Enter both parking structures from Second Street.


The Payments Boot Camp and the Global Payments Workshop will be held at Villa Ragusa in Campbell, CA - close to the Mineta San Jose International Airport. Campbell is a quaint suburb of San Jose, CA, the capital of Silicon Valley. Villa Ragusa is located in Campbell's historic downtown which is a bustling social scene of gourmet restaurants and cafes, galleries, boutiques, walking paths, a park and access to the light rail and CalTrain.

Villa Ragusa
35 South 2nd Street
Campbell, CA 95008

San Jose, CA


  • Elizabeth McQuerry

    Elizabeth has over a decade of experience in developing global payments services. She has worked extensively in retail payments focusing on international remittances, person-to-person, business, and government payments.

  • Russ Jones

    Russ brings clients over 30 years of experience as an executive, analyst, and consultant. He is an industry pioneer in the commercial use of Internet technologies, and brings a strong background in payments industry analysis, strategy development, and product conceptualization.

Attending Companies