This Payments Views post was jointly authored by Neel Saunshi and Andrew Liang If you have followed the Durbin Amendment since its 2011 implementation, you have seen stakeholders adapt in different ways. Consumers saw their debit rewards programs disappear. Large...
In today’s world, risk management and security are front and center topics for every enterprise. And because money is money, the management of payment risk and security has to be a priority. In this chapter of our Merchant Payment Operations series, we look at top...
A core component of Glenbrook’s methodology for assessing a merchant’s payments operations includes review of certain processes managed by the business’s accounting team, particularly the level of effort required to reconcile payment activity. The business’s...
Hosted as part of the Mobile Payment Conference (August 24-26) this inaugural conference brought together fintech influencers, payments experts, and providers to address issues facing financial services companies serving the Cannabis and CBD industry. Setting the...
Economies, global and domestic, are both interconnected and interdependent. Routine perturbations like economic slowdowns and recessions illuminate those dependencies as pain in one sector spreads to an adjacent one. COVID-19, and the global economic, social, and...
The Income Domain consists of payments to individuals for salary, benefits, rebates, and expense reimbursements. In the U.S., these payments are made primarily via direct deposit through NACHA’s ACH system, and to a lesser extent, paper checks and payroll cards....
Despite decades of payment industry efforts, businesses have remained stubbornly dependent on checks. Back office processes (and personnel) can be remarkably change resistant despite being mired in paper, regardless of the size of the business. At Glenbrook we...
Carol Benson, one of my fellow founders of Glenbrook Partners, is retiring at the end of June, following our other founder, Scott Loftesness, who retired four years ago. It seems like only a few years ago (certainly less than 20) that the entire company fit in one...
We have seen relatively immediate and significant effects in payments within the P2P domain, particularly during the economic shutdown, but it will likely persist beyond it. We expect that the convenience and safety of electronic P2P transfers will guide many users...
As a result of the sweeping stay-at-home orders and shutting down of nonessential businesses, Americans are facing record unemployment. Consumers are struggling financially and those who were living paycheck to paycheck, and many others, are having trouble paying...
