COVID-19 Will (Finally!) Force B2B Digital Adoption

COVID-19 Will (Finally!) Force B2B Digital Adoption

Despite decades of payment industry efforts, businesses have remained stubbornly dependent on checks. Back office processes (and personnel) can be remarkably change resistant despite being mired in paper, regardless of the size of the business.  At Glenbrook we...
Merchant Payments Operations: Payment Processing

Merchant Payments Operations: Payment Processing

When Glenbrook is Assessing a Merchant’s Payments Operations, the goal is to understand whether the payments environment functions in a way that optimally supports their existing business needs as well as any future requirements. To do so, one of the major Key...
Celebrate and Congratulate Carol Benson

Celebrate and Congratulate Carol Benson

Carol Benson, one of my fellow founders of Glenbrook Partners, is retiring at the end of June, following our other founder, Scott Loftesness, who retired four years ago. It seems like only a few years ago (certainly less than 20) that the entire company fit in one car...
The P2P Domain Gets a Big COVID Push

The P2P Domain Gets a Big COVID Push

We have seen relatively immediate and significant effects in payments within the P2P domain, particularly during the economic shutdown, but it will likely persist beyond it. We expect that the convenience and safety of electronic P2P transfers will guide many users...