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Paying invoices and moving funds aross borders for small and medium business (SMB) is expensive and full of uncertainties. How much does the recipient actually get once the transaction is finished? (Hint: it’s not always what was sent.)  How long does it take a San Francisco firm to pay an invoice to a contractor in Berlin or Hyderabad? (Hint: it’s hard to know exactly when it gets there).

Since there’s no such thing as an international wire, entrepreneurs in the virtual currency space have been looking at how these new math-based “rails” can move money faster at lower cost across borders. In this Payments on Fire episode, Marwan Forzley, CEO of Align Commerce, talks with Glenbrook’s George Peabody about how his firm moves value for its SMB customers from the sender’s currency to the receiver’s over bitcoin rails.

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Involuntary Churn: Measured and Managed

Involuntary Churn: Measured and Managed

In our previous post on involuntary churn, The Payments Playbook for Challenging Churn, we explored the challenges faced by business in managing recurring billing operations. The post explored various tactics to manage and reduce involuntary churn, such as dunning...

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Buy Now, Pay Later: Where Have the Months Gone?

Buy Now, Pay Later: Where Have the Months Gone?

At the beginning of the year, I hypothesized that four issues needed to be addressed for sustained Buy Now, Pay Later success. What happened this year? To what extent did we mature our BNPL market?  Let's take a look at 2023 progress: Issue 1: BNPL Education January...

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Payments Post #6: Glenbrook’s August Roundup

Payments Post #6: Glenbrook’s August Roundup

Chris Uriarte and Justin Pituch put their heads together to sift through the August news in search of a broader storyline. Looking back at headlines surrounding merchant surcharging, fee backlash, and Adyen’s lackluster H1 performance, we noted an underlying theme of...

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Payments Post #6: Glenbrook’s August Roundup

Payments Post #5: Glenbrook’s June/July Roundup

Payments Post was on vacation last month; your editor was making his way from Berkeley, CA to a new home in Chicago, IL. But now that I’m settled in the Windy City, I’m happy to present this “double feature” post, covering developments in both June and July. Two major...

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