Podcasts

Episode 127 – The Hot Topics in Digital Payments – Russ Jones, Glenbrook Partners

Episode 127 – The Hot Topics in Digital Payments – Russ Jones, Glenbrook Partners

The transition away from paper to an all digital payments world has been underway for decades. But in the last few years the pace has accelerated. Global tech availability and focused development talent is letting software eat the payments world. Other enablers include business models such as payments facilitation and the focus on commerce, not just payments, for merchants.

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Episode 126 – New Tech, New Models: ACH at the POS – Craig McDonald, Trustly

Episode 126 – New Tech, New Models: ACH at the POS – Craig McDonald, Trustly

Take a listen to Craig McDonald, Chief Business Officer of Trustly and George as they discuss how Trustly makes its proposition possible. While Trustly is ramping up its U.S. presence, it does have timing on its side. In this pandemic-constrained age, merchants will be looking for lower cost payments and certainty. Trustly appears to have attributes to meet those concerns.

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Episode 124 – Ground Truth: COVID-19’s Payments Impact – Glynn Frechette, PSCU

Episode 124 – Ground Truth: COVID-19’s Payments Impact – Glynn Frechette, PSCU

There's no clearer indicator of COVID-19's economic impact than payment metrics. In this Payments on Fire® episode, we speak with Bryan Derman, Glenbrook's managing partner, and Glynn Frechette, SVP of PSCU's Advisors Plus division, in a discussion of PSCU's payment trends analysis. Glynn provides an exceptionally detailed view into the pain, and some real gains, that the pandemic has brought to U.S. payments activity.

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Episode 122 – Maximizing Authorization Rates and More – Jeanne DeWitt, Stripe

Episode 122 – Maximizing Authorization Rates and More – Jeanne DeWitt, Stripe

Payment authorization rates are a theme we return to regularly on Payments on Fire® because they matter so much to merchants, issuers, and the payment providers in between. If an issuer declines more transactions than its peers, the merchant and the issuer, in fact, leave money on the table. The merchant loses sales. The issuer loses interchange revenue.

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Episode 121 – Acquiring the E-commerce Cross-Border Merchant – Moshe Selfin, Credorax

Episode 121 – Acquiring the E-commerce Cross-Border Merchant – Moshe Selfin, Credorax

In Glenbrook's Payments Boot Camp® and in our payments consulting work, we use our Domains of Payments framework to subdivide the major use cases and payment contexts into a half dozen categories or domains. The Remote Domain contains cross-border e-commerce, a particularly challenging use case where the buyer and seller are separated by distance and, in the case of cards, credentials are presented without the cardholder present.

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Episode 119 – The API to Streamline and Secure Account Access – Don Cardinal, GM, Financial Data Exchange

Episode 119 – The API to Streamline and Secure Account Access – Don Cardinal, GM, Financial Data Exchange

Take a listen to Don Cardinal, GM of the Financial Data Exchange and Glenbrook's George Peabody as they discuss the FDX API and its importance to the fintech and financial services community. It's important to end users. And it's a great example of how comprehensive standards can be developed swiftly.

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Episode 117 – Stop Them at the Front Door Before Giving That Loan – Rivka Gewirtz Little, Socure

Episode 117 – Stop Them at the Front Door Before Giving That Loan – Rivka Gewirtz Little, Socure

This is our era's unprecedented event. I hope you're staying safe, your family is all well, and you've got what you need for what looks to be a pretty long time. On the upside, I've seen and experienced people helping one another like never before. That gives me confidence we'll be able to mitigate COVID-19's impact on our healthcare system - and on all of us. The downside is obvious. The weight of the pandemic is going to come down heaviest on those with the fewest resources. Helping out is our best response.

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