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The State of Payments – U.S. Market 2012

It’s hard to believe that the end of 2012 is in sight – and it’s almost equally hard to believe that three years ago, a few of us at Glenbrook were thinking, “gee – all the exciting stuff in payments has already happened”. Yet we don’t think we’ve ever seen so much action in the […]

Conferences & Meetings Erin McCune Finovate Innovation San Francisco Technology

Live Blogging Finovate Spring 2012 San Francisco

Good morning! Gearing up for the two-day typing marathon that is Finovate. We’re at a huge venue this year (same as last year, apparently – someone else from Glenbrook was here then), a cavernous exhibition hall that has plenty of room for the 1200+ attendees; I can remember when there were 250 attendees. Congrats to […]

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PayPal Takes on Square and the Square Wannabes

As anticipated, and widely leaked, PayPal today announced PayPal Here, its mobile payments acceptance solution, at a private event in San Francisco. At a high-level it matches – and in some cases, exceeds – the features offered by Square and the other mobile POS vendors. In context, this has been a big week for PayPal, […]

Card Fraud ECommerce Jay DeWitt Research Round Up

Glenbrook's Merchant Payments and Fraud Risk Management Organization Survey

We’ve launched a new research effort exploring best practices among merchants about how payments and fraud risk management functions are organized, staffed, and measured. If you work in the payments or fraud risk management functions for a merchant, please take a few minutes to complete our survey. In exchange for your help, we’ll share the […]

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Making the Case for a Payments Czar: Glenbrook Payments Organization Research

Glenbrook has observed that as businesses develop increasingly sophisticated payment capabilities, they often need to revisit their organizational structure. Due to the importance of payments, fraud and exception processing to the bottom-line, many eCommerce merchants are establishing payment-specific centers of excellence within their finance, treasury or operations groups.  The need for a dedicated payments function […]

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PayPal Thinks Big Offline: Exploring PayPal's Seamless Shopping Vision

Every year I try to attend what I think of as the PayPal Developers Conference. This year what used to be the PayPal X Innovate Conference was expanded to include eBay app development, Magento app development, and –– most importantly –– X.commerce app development. X.commerce is eBay’s new end-to-end, multi-channel commerce technology platform. While most […]

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FinovateFall 2011: Day One / Session 2 of 4

Glenbrook’s Bryan Derman is live blogging from Finovate in New York City. This is only one of a series of posts featuring Bryan’s impressions as over sixty payments technology companies perform 7 minute demos (no PowerPoint slides allowed!) over two days. The index for Bryan’s Payments Views coverage is here. Here is the next group.  Some pretty interesting and different […]

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Cross-Border Payments Perspectives [New Glenbrook Research]

Glenbrook recently conducted two surveys to develop a detailed understanding of the ideal cross-border payments solution from the perspectives of both payments professionals and payments initiators. We are publishing the results today to coincide with Sibos, the annual international banking conference taking place this week in Toronto. Our research was sponsored by Earthport LLC. In March 2011 […]

Conferences & Meetings Finovate Innovation Jacqueline Chilton Technology

FinovateSpring 2011: Day Two / Session Two

Glenbrook’s Jacqueline Chilton is blogging from FinovateSpring 2011. This is one of several posts; you can find an index of our coverage here. The format for Finovate is fast and furious.  No PowerPoint – all demo.  Each company has seven minutes. PayPal / Discover PayPal has opened up their platform to developers and banks Today they are […]

Conferences & Meetings Finovate Innovation Jacqueline Chilton Technology

FinovateSpring 2011: Day Two / Session One

Glenbrook’s Jacqueline Chilton is blogging from FinovateSpring 2011. This is one of several posts; you can find an index of our coverage here. The format for Finovate is fast and furious.  No PowerPoint – all demo.  Each company has seven minutes. FreeMonee National gift network changing direct marketing effectiveness for merchants An FI that opts in […]

Conferences & Meetings Finovate Innovation Jacqueline Chilton Technology

FinovateSpring2011: Day One / Session One

Glenbrook’s Jacqueline Chilton is blogging from FinovateSpring 2011. This is one of several posts; you can find an index of our coverage here. The format for Finovate is fast and furious.  No PowerPoint – all demo.  Each company has seven minutes.  I am typing as I listen and going as fast as I can…

Glenbrook Jacqueline Chilton Management Research Round Up Strategy

Glenbrook Survey: Tell Us About YOUR Payments Organization

Informal conversation with Glenbrook clients suggests that different companies have developed different organization structures to manage the ever-increasing complexity of payments.  We are eager to learn how your company manages payments, and how your payments organization is evolving – whether you are a biller, eCommerce merchant, or retailer; whether you sell to consumers or businesses (or both). […]

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“FX for the Little Guy” Western Union’s Small Business Payment Solution

Glenbrook’s Carol Coye Benson and Erin McCune are interviewing leading commercial payment providers and enablers to understand whether we’ve finally reached the ‘tipping point’ for B2B payments. This post featuring Western Union is the second of a series of interviews that we will be featuring here at Payments Views. You can learn more about the […]

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“Show Me the Money” - The Intuit PaymentNetwork

Glenbrook Partners Erin McCune and Carol Coye Benson are on a mission to discover if the long-awaited “tipping point” in B2B payments, signalling a world in which electronic payments are the norm, has finally arrived.  We’ll be interviewing solution providers over the coming months – let us know if you’d like to talk to us. Interested in […]

Conferences & Meetings ECommerce Ecommerce Payments Innovation Micropayments PayPal Russ Jones Social Payments Virtual Currency

PayPal X Innovate 2010 - Day 2

Glenbrook’s Russ Jones is attending the PayPal X Platform developers conference in San Francisco. His post from Day 1 is here. The second day of payments conferences usually give me a chance to step back, reflect on what was announced on the first day, and catch up with some people to better understand how things […]