Informal conversation with Glenbrook clients suggests that different companies have developed different organization structures to manage the ever-increasing complexity of payments.  We are eager to learn how your company manages payments, and how your payments organization is evolving – whether you are a biller, eCommerce merchant, or retailer; whether you sell to consumers or businesses (or both). And we’re also interested in learning how the payments function is managed within payment providers of all kinds. We want to understand the inter-relationship between finance and the payments function, and also how the balance between payments and risk management varies from company to company.

In order to better understand payments organizations we are eager for your insight. Please take our Payments Organization Survey now.

All survey respondents will receive a copy of the forthcoming research report and Jacqueline Chilton will be presenting the results at the upcoming DRF conference.