It’s Complicated: What we can learn from the developing world about payments

by Carol Coye Benson | Dec 5, 2013

I was fortunate enough to spend a day yesterday at Bill Maurer’s IMTFI (Institute for Money, Technology and Financial Inclusion) conference at UC Irvine.  Bill is an anthropologist, and his institute funds fascinating small projects in developing countries that look...

Annual Glenbrook Payments Survey: Tell Us About YOUR Payments Organization

by formadaadmin | Apr 19, 2013

We are conducting our third annual payments organization survey to learn how companies’ internal structures are evolving to manage the ever-increasing complexity of payments. We are eager to learn how your company manages payments, and how your...

The Potential for (Much!) Faster Payments in the U.S.

by Carol Coye Benson | Mar 30, 2012

I’m at the Kansas City Federal Reserve Bank’s conference on Consumer Payment Innovation.  Bruce Summers, Former Director, Federal Reserve Information Technology, just finished presenting a major paper on payments system infrastructure and the Fed’s...

Glenbrook’s Merchant Payments and Fraud Risk Management Organization Survey

by jayd | Jan 9, 2012

We’ve launched a new research effort exploring best practices among merchants about how payments and fraud risk management functions are organized, staffed, and measured. If you work in the payments or fraud risk management functions for a merchant, please take...

Cross-Border Payments Perspectives [New Glenbrook Research]

by Erin McCune | Sep 20, 2011

Glenbrook recently conducted two surveys to develop a detailed understanding of the ideal cross-border payments solution from the perspectives of both payments professionals and payments initiators. We are publishing the results today to coincide with Sibos, the...