By Jacqueline Chilton
We are conducting our third annual payments organization survey to learn how companies’ internal structures are evolving to manage the ever-increasing complexity of payments.
We are eager to learn how your company manages payments, and how your payments organization is changing – whether you are a biller, eCommerce merchant, or retailer; whether you sell to consumers or businesses (or both). And we’re also interested in learning how the payments function is managed within payment providers of all kinds. We want to understand the inter-relationship between finance and the payments function, and also how the balance between payments and risk management varies from company to company. In our third iteration we’ll have an opportunity to track changes over time, noting how organizations adapt to increasing globalization and the blurring of online and offline commerce providing critical benchmarking insight to you and other participating companies.
In order to better understand payments organizations we are eager for your insight. Please take our Payments Organization Survey now.
All survey respondents will receive a copy of the forthcoming research report and Jacqueline Chilton will be presenting the results via webinar over the summer.
The Glenbrook team is comprised of talented professionals from all areas of the payments industry, including business management, marketing, technology, operations, risk management, and business analysis. They have held senior roles at central banks, international banks, card networks, merchants, fintech startups, payments processors, and more. Together, Glenbrook Partners has become known as the go-to source for problem-solving, insights, and learning. Our team of bright minds and critical thinkers is what makes it possible.
Through our education wing, we have educated over 35,000 payments professionals on topics ranging from B2B payments to digital currencies and policy and regulation. Our experienced consultants have helped organizations in 62 countries achieve their goals with strategy advisory, in-depth research, and more. In addition to supporting payment professionals, the Glenbrook team is a valuable resource on the top issues of the day, sharing their experience and insights with professionals eager to understand industry fundamentals and how they are evolving.