Fast Payments Risk & Fraud

Stakeholders Respond to Fraudsters’ Affinity for Instant Payments

A joint post by Joanna Wisniecka and Bethany May Rise in instant payments systems incites rise in fraud Instant payments systems (IPS) are proliferating globally, conferring benefits to economies and ultimately, end users. These systems are making digital payments faster, easily accessible, and in some countries, more affordable than other existing payments methods. As IPS […]

Tags: Real-time Payments Risk Management

Risk & Fraud

Taking Your Payments Risk Management Game to the Next Level

If you search our website, you will find some prior posts about Payments Risk Management.  When we launched our Risk Management Advanced Workshop back in 2019, I wrote about how people don’t like talking about risk – Why Talk About Risk in Payments – and why we need to anyway. Then we published a series […]

Tags: Risk Management

Glenbrook

Only Fools Rush In: A Thoughtful Approach to Embedding Financial Services

It is an undeniable trend that an increasing number of businesses are embedding financial services into their products. Those that have embarked on this journey often experience multiple benefits if the new services solve an existing problem for their customer base, but it requires taking a thoughtful and informed approach to avoid negative downstream complications.  […]

PaymentsPost

Payments Post #1: Glenbrook’s February Roundup

There are a lot of headlines in the payments world. Payments News is Glenbrook’s curated news feed of the headlines that matter most every day, but we’ll readily acknowledge that it can be a lot to digest. That’s why we’re introducing Payments Post, a month-end roundup of the news items that got us talking as […]

Tags: fis

BNPL

Will We See Ongoing Success of Buy Now Pay Later?

Buy now pay later (BNPL) has become a global phenomenon. The global BNPL market size was valued at USD 15.91 billion in 2020 with growth to 90.51 billion by 2029 (source 1). If BNPL isn’t in your market today, it will likely be soon.  Look at any major country and you can see or read […]

BNPL Open Banking Security

2023: A Big Year for Regulation in the US?

As we dive into the new year, we at Glenbrook reflect on the key themes and learnings within payments from 2022 and assess what we believe will emerge as key trends in 2023. My colleague Chris Uriarte recently shared his 8 Payments and Fintech trends for 2023 on LinkedIn, where he discussed fraud and embedded […]

Glenbrook Merchant Payments

Closing out 2022 by Looking Inward to Improve Our Remote Commerce Experience

At Glenbrook, we live to help organizations solve payments problems. As we’re upgrading our website, we knew it was time to fix a few of our own. Below I share how we apply our expertise and methodology to solve a merchant’s (us!) payments problems.  The Context Glenbrook Partners is a payments strategy consulting firm. Headquartered […]

Payments Views

Decoupled Debit: How Fintechs Profited from Durbin

This Payments Views post was jointly authored by Neel Saunshi and Andrew Liang If you have followed the Durbin Amendment since its 2011 implementation, you have seen stakeholders adapt in different ways. Consumers saw their debit rewards programs disappear. Large financial institutions (banks and credit unions) added fees and shifted marketing to their credit card […]

Identity

Payments Partners: The Identity Industry

Time to Read: 9 minutes The problem of knowing who to trust on an insecure, anonymous network has concerned me since I founded an ISP in 1995. With thousands of subscribers, it was the first time I confronted bad online behavior. As a payments geek, I’ve seen plenty of these online bad behaviors emerge across […]

Merchant Payments

The Payments Playbook for Challenging Churn

By: Justin Pituch and Drew Edmond Time to Read: 7 minutes If you read Apple’s Q3 earnings report, you may have noticed that the company’s Services business has grown to $19 billion in quarterly revenue. That’s a staggering number, and it represents a complex recurring billing operation. With 860 million paid subscriptions, Apple’s payments team […]

Digital Currency

CBDCs or Stablecoins? There’s space for both

By Bethany May Time to Read: 6 minutes Central Banks and Private Sector Issuers continue to develop their respective digital currencies, CBDCs and stablecoins. While this could be perceived as a type of competition, realistically both stablecoins and CBDCs could co-exist and provide differentiated benefits. Digital currencies are on the rise. Private sector stablecoins are […]

ACH

Ubiquity, Same Day ACH and other Fast Payments

Time to Read: 3 minutes It’s truly remarkable how this decades-old, ANSI based, batch based payment method is slowly but surely finding renewed vigor in today’s world of “fast payments.”  Clients at Glenbrook continue to inquire about how ACH can be leveraged for their needs and a key reason is that it’s a ubiquitous payment […]

Glenbrook

Will It Still Be the Payments Industry Without Allen Weinberg?

First things first – no, this is not one of those April Fool’s gags. It’s a bittersweet day at Glenbrook as we bid farewell to the last of our founders. Following the retirements of co-founders Scott Loftesness and Carol Coye Benson in the last few years, Allen Weinberg is officially leaving Glenbrook today for a […]

Financial Inclusion Government Payments

Making Digital Access Work in eGovernment Payments: Principles of Pro-Poor Design

Time to Read: 7 minutes Highlights: Design for low-income citizens is essential for successful eGovernment services Glenbrook has identified pro-poor implementation success factors: channel selection, payment methods, fee structure, and education Goal centered design brings the considerable benefits of eGovernment to all citizens Expanding eGovernment Services to the Poor eGovernment, which includes both online service […]

Open Banking

The Open Banking Phenomenon, Explained

Time to Read: 9 minutes Highlights: An introduction to open banking, its key concepts, and implications for payments industry participants  A framework for understanding open banking principles Adoption and usage statistics   What is Open Banking and Why Does it Matter? Over the last few years, the concept of open banking has gained popularity with […]