PAYMENTS VIEWS
Glenbrook’s commentary and opinion blog: written by members of the Glenbrook team. We share our “rants and raves” on industry topics, large and small.
*Please note – We do not accept third-party articles or blog posts on our website. PaymentsNews is a curated news feed and PaymentsViews is Glenbrook’s own blog.
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Involuntary Churn: Measured and Managed
In our previous post on involuntary churn, The Payments Playbook for Challenging Churn, we explored the challenges faced by business in managing recurring billing operations. The post explored various tactics to manage and reduce involuntary churn,...
Buy Now, Pay Later: Where Have the Months Gone?
At the beginning of the year, I hypothesized that four issues needed to be addressed for sustained Buy Now, Pay Later success. What happened this year? To what extent did we mature our BNPL market? Let's take a look at 2023 progress: Issue 1: BNPL...
Payments Post #6: Glenbrook’s August Roundup
Chris Uriarte and Justin Pituch put their heads together to sift through the August news in search of a broader storyline. Looking back at headlines surrounding merchant surcharging, fee backlash, and Adyen’s lackluster H1 performance, we noted an...
Payments Post #5: Glenbrook’s June/July Roundup
Payments Post was on vacation last month; your editor was making his way from Berkeley, CA to a new home in Chicago, IL. But now that I’m settled in the Windy City, I’m happy to present this “double feature” post, covering developments in both June...
On the journey to fast and low-cost cross-border payments (not yet at the destination)
Impetus to improve cross-border payments Whether you are deep in the cross-border payments space or have sent (or tried to send) a cross-border payment, you know these are not as easy as paying for your morning coffee or sending money to a local...
Fast Payments, Rich Data
FedNow – the Federal Reserve’s new instant payment service – went live earlier this summer, and it could signal big changes ahead for B2B payments. Why? It comes down to data. B2B payments are rife with data challenges. In my last post, I described...
Recent News
MPs Spare M-Pesa Transfers From VAT as Mobile Money Matures
"Kenyan lawmakers have moved to preserve the M-Pesa VAT exemption proposed under the Finance Bill 2026, shielding mobile money transfers from a tax change that industry players warned could make digital payments more expensive and undermine financial inclusion. The...
Money 20/20 Amsterdam | Keith Grose, Coinbase, on The Future Of Crypto and Stablecoins [Video]
"Keith Grose is the UK CEO and Senior Country Director at Coinbase. Coinbase distinguishes itself as the only crypto exchange listed on the S&P 500, positioning Grose as a leading voice on bridging the gap between decentralized digital assets and highly regulated...
Alchemy Introduces AgentCard, a Payments and Identity Platform for AI Agents Built on Visa Intelligent Commerce
Alchemy launched AgentCard's integration with Visa Intelligent Commerce, giving AI agents a complete identity and payment stack and allowing them to make online purchases on consumers' behalf. With AgentCard, an AI agent built on models from any provider, including...
Alipay: App Control Via AI Assistant in Future
"Chinese payment service Alipay is beginning a major overhaul of its well-known app. In a new version, the AI assistant Abao is meant to help users control the app directly through text input or voice commands, making processes simpler. For now, the feature is...
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