Smart thinking for smart payments professionals

Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.

February 14, 2024

Episode 232 - Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council

In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit. We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry.

February 13, 2024

February 5, 2024

February 2, 2024

Samantha Gordon

Demystifying Payments Orchestration: Part 2 - Orchestration in Practice

Recap Earlier this week, we started to unpack one of the buzziest terms in payments: orchestration. As we define it, Orchestration Platforms facilitate a merchant’s multi-acquirer setup, in addition to providing services across the areas of transaction optimization, smart routing, and connections to multiple providers (acquirers, non-card payment methods, and related services such as risk […]

January 30, 2024

January 3, 2024

November 29, 2023

October 23, 2023

October 18, 2023

Fiserv Opens the Door to Embedded Finance, Bringing Firm-Wide Capabilities to Clients and Partners

Business Wire

Fiserv, Inc. is simplifying the future of embedded finance for the payments ecosystem. By making capabilities from its merchant acceptance, banking, and card issuing businesses available to clients and partners through a curated set of APIs, Fiserv will supercharge how payment facilitators, financial institutions, and software platforms serve their respective clients.

October 4, 2023

Episode 223 - Fanning the Flames: Merchant Fees and Surcharging

“So, have fees gone up?” Yvette Bohanan starts with the tough question in this Fanning the Flames episode. In our August Payments Post, Chris Uriarte and Justin Pituch observed an underlying theme of broad downward pressure on the cost of merchant processing as well as fee backlash directed toward card networks. Tune in to hear our thoughts on these fees and the impact on stakeholders across the industry.

September 26, 2023

Episode 222 - Fanning the Flames: Involuntary Churn

Subscription merchants and merchants that have recurring payments as part of their business model rely on the ability to charge their customers on an ongoing basis. In this Fanning the Flames episode, Drew Edmond joins Yvette Bohanan to dive deep into an issue that has grown in importance with the continued growth of the subscription economy: involuntary churn.  Listen in to hear Drew shed light on this tricky and important topic for subscription merchants.

September 13, 2023

September 11, 2023

Payments Views: Payments Post #6 - Glenbrook's August Roundup

Glenbrook Partners, LLC

“Will broad downward pressure on the cost of merchant processing lead to its commoditization? Take a look back at August’s headlines surrounding merchant surcharging, fee backlash, and Adyen’s H1 performance in the newest Payments Post from Glenbrook’s Chris Uriarte and Justin Pituch.”

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