In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit.
We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry.
“ACI Worldwide announced a collaboration with RYVYL EU, a leading payments service provider (PSP) and acquirer in Central Eastern Europe (CEE), to help merchants across the region increase revenues through higher transaction conversion rates.”
We informally called 2023 “The Year of the Regulator” here at Glenbrook. 2024 is shaping up to be much the same. Certainly, some Glenbrookers think so – ‘regulator’ or ‘regulation’ was said 56 times in our first Payments on Fire episode this year, ‘What Glenbrook is Watching in 2024’. We can’t help but double down […]
Recap Earlier this week, we started to unpack one of the buzziest terms in payments: orchestration. As we define it, Orchestration Platforms facilitate a merchant’s multi-acquirer setup, in addition to providing services across the areas of transaction optimization, smart routing, and connections to multiple providers (acquirers, non-card payment methods, and related services such as risk […]
Introduction For those of us who follow the payments industry, it has been difficult in the past few years to avoid the hype around payments orchestration. The ubiquity of the term begs the question: what exactly does payments orchestration mean? We see the term used to describe providers serving FIs that will “orchestrate” – i.e., […]
Glenbrook is kicking off the new year with a (lengthy) conversation on what payments industry trends and developments we think are the most interesting, compelling, and controversial at the moment, and what to watch as we move into 2024.
In this episode, we talk with Oliver Manahan, Director of Engagement and Operations at EMVCo, to understand how EMVCo fulfills its mission, catch up on its 2023 initiatives, and try to peek over the horizon to see what might be in store next for EMVCo.
“Google has partnered with banks and other lenders in India to offer loans to individuals and merchants on the Google Pay app as the tech giant broadens its Indian payments app, processing about 4 billion transactions monthly, and makes its strongest push for financial inclusion in the South Asian market.”
In this episode, we talk with two Google leaders, Luda Sokolov and Aarti Bharathan, who have been on a relentless mission to make the work of the Google teams supporting payments for billions of people worldwide more efficient, stable, and scalable.
Fiserv, Inc. is simplifying the future of embedded finance for the payments ecosystem. By making capabilities from its merchant acceptance, banking, and card issuing businesses available to clients and partners through a curated set of APIs, Fiserv will supercharge how payment facilitators, financial institutions, and software platforms serve their respective clients.
“Mastercard is partnering with Worldpay from FIS, the merchant solutions business of global financial services technology provider FIS, and Zip, a BNPL firm, to scale new open banking-powered solutions that enable more payment choice, empower consumer lending, and modernize account-based payments.”
“So, have fees gone up?” Yvette Bohanan starts with the tough question in this Fanning the Flames episode.
In our August Payments Post, Chris Uriarte and Justin Pituch observed an underlying theme of broad downward pressure on the cost of merchant processing as well as fee backlash directed toward card networks.
Tune in to hear our thoughts on these fees and the impact on stakeholders across the industry.
Subscription merchants and merchants that have recurring payments as part of their business model rely on the ability to charge their customers on an ongoing basis. In this Fanning the Flames episode, Drew Edmond joins Yvette Bohanan to dive deep into an issue that has grown in importance with the continued growth of the subscription economy: involuntary churn.
Listen in to hear Drew shed light on this tricky and important topic for subscription merchants.
In this episode, Yvette Bohanan and Chris Uriarte sit down with Eyal Elazar, Head of Product Marketing at Riskified, to discuss policy abuse trends and the implications of consumers and professional criminals increasingly engaging in these schemes.
Glenbrook Partners, LLC
“Will broad downward pressure on the cost of merchant processing lead to its commoditization? Take a look back at August’s headlines surrounding merchant surcharging, fee backlash, and Adyen’s H1 performance in the newest Payments Post from Glenbrook’s Chris Uriarte and Justin Pituch.”