Smart thinking for smart payments professionals

Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.

September 11, 2023

Payments Post #6: Glenbrook's August Roundup

Chris Uriarte and Justin Pituch put their heads together to sift through the August news in search of a broader storyline. Looking back at headlines surrounding merchant surcharging, fee backlash, and Adyen’s lackluster H1 performance, we noted an underlying theme of broad downward pressure on the cost of merchant processing. Companies like Toast and Adyen […]

Payments Views: Payments Post #6 - Glenbrook's August Roundup

Glenbrook Partners, LLC

“Will broad downward pressure on the cost of merchant processing lead to its commoditization? Take a look back at August’s headlines surrounding merchant surcharging, fee backlash, and Adyen’s H1 performance in the newest Payments Post from Glenbrook’s Chris Uriarte and Justin Pituch.”

September 7, 2023

Stripe Rival Adyen Secures Banking License in the UK


“Adyen has acquired a banking license in the U.K., which enables its merchants to offer cash advances to small and medium-sized enterprises in the country.Adyen already has a banking license in the Netherlands, which lets it process merchant payments nearly instantly.”

September 5, 2023

August 23, 2023

Episode 217 - Talking Moonshots with Jared Isaacman, Founder and CEO, Shift4

In this episode, we had the opportunity to talk with Jared Isaacman, Founder and CEO of the Integrated Payments Provider, Shift4. Over the past 24 years, Shift4 has evolved by addressing the unique requirements of merchant categories and sub-categories in the increasingly complex Point of Sale (POS) environment. Jared’s insights on how he bootstrapped the company to an IPO, successfully integrated multiple acquisitions, and often takes a problem-solving approach that highlights a different ethos than his peers makes this conversation soar.

August 22, 2023

August 11, 2023

August 4, 2023

August 2, 2023

Episode 214 - We Just Can’t Stop Talking About Tokenization

In this episode, Chris Uriarte and Russ Jones discuss how tokens are implemented in the “card present” and “card not present” environments and how EMV tokens are becoming normalized in interchange tables, scheme fees, and provider services. As tokens move squarely into mainstream card processing, this conversation highlights important distinctions in network and provider implementations, fees, and regulations that should be on everyone’s radar.

July 27, 2023

July 26, 2023

Episode 213 - From the Vault: Payment Tokenization Continues to Roll (Episode 21)

Network tokenization - the promised land of payments. Like most promised lands, the journey there is epic and, well, hard. One question we hear from our clients, workshop participants, and the folks in our Merchant Round Table is: Are we there yet? We dug into our vault to understand the journey - where we started and how far we’ve come. We found Episode 21, when George Peabody and Russ Jones discussed network tokenization (aka issuer tokenization, aka EMV tokenization).

July 19, 2023

Episode 212 - Creating Customer Success in the Age of Embedded Finance with Ashley Isenberg, VP Revenue & Strategic Partnerships at Finix

Payments and financial products are regulated, complex, and often require support at the critical moment of the transaction or afterward. How is customer support evolving to meet the needs of companies and customers in the world of embedded finance? How should providers be thinking about customer support?  In this episode, Yvette sits down with Ashley Isenberg, VP of Revenue and Strategic Partnerships at Finix, and Glenbrook’s Drew Edmond to explore the ongoing evolution of customer support in the payments industry.

July 14, 2023

Verde Payments Rolls Out Powerful Merchant Protection Tools


“Verde Payments is announcing a suite of tools to aid merchants with chargeback problems. This ala carte service is now available through the FraudDeflect Product Suite. Of particular note is the new Visa Compelling Evidence 3.0 service tool that can erase chargebacks and stop chargebacks for existing subscription customers.”

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