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March 26, 2021
On the web
APP Fraud Continues to Rise As Criminals Target Bank Customers Online
Finextra Research
“The amount of money lost to victims of authorised push payments fraud in the UK rose to £479 million in 2020, as criminals used the Covid-19 pandemic to target people online. The APP fraud losses documented by UK Finance are up five per cent on the previous year, with the number of cases increasing by 22% to almost 150,000 in 2020.Banks were able to return £206.9 million of the losses from APP fraud to victims, over three quarters more than the sum returned in 2019.”
October 12, 2020
On the web
When Your Last $166 Vanishes: ‘Fast Fraud’ Surges on Payment Apps
NYTimes
“In the pandemic, people have flocked to instant payment apps like Cash App, PayPal’s Venmo and Zelle as they have wanted to avoid retail bank branches and online commerce has become more ingrained. To encourage that shift, the payment apps have added services like debit cards and routing numbers so that they work more like traditional banks. But many people are unaware of how vulnerable they can be to losses when they use these services in place of banks. Payment apps have long had fraud rates that are three to four times higher than traditional payment methods such as credit and debit cards, according to data from the security firms Sift and Chargeback Gurus.”
November 27, 2019
On the web
Fraud Fund Used to Pay Back Bank Scam Victims to Be Extended to March
This is Money (UK)
“A central fraud pot used to pay back blameless bank transfer scam victims which was due to run out of money at the end of the year will now be funded until the end of March. Seven banks, which account for the vast majority of UK current account customers, agreed in May to cover a refund system which would reimburse victims of authorised push payment scams in instances where neither the victim nor the bank was to blame.”
November 15, 2019
On the web
Pay.UK Knocks Back Faster Payments Fees to Cover APP Fraud
Finextra
“Proposals by seven UK banks to levy a per transaction fee for for certain Faster Payment transactions as a means to provide a long-term, sustainable funding arrangement for the reimbursement of APP scam victims, have been knocked back by governing body Pay.UK following an industry-wide consultation.”
November 6, 2019
November 5, 2019
On the web
UK Lawmakers Want Bank Payments ‘Speed Bump’ to Stop Scammers | The Chronicle Herald
The Chronicle Herald
“A mandatory 24-hour delay on all first-time payments from one bank account to another would cut mounting fraud in finance, UK lawmakers said in a report on Friday. Parliament’s Treasury Select Committee said fraudsters stole over 600 million pounds ($777 million) from consumers in the first half of 2019 and regulators must crack down harder on scammers. With money transfers between accounts taking just seconds, customers or their bank have little time to be aware that a fraud has taken place, the report said. It recommended a mandatory 24-hour delay on all initial or first-time payments, while all future payments to that same account would be at normal speed.”
September 30, 2019
Top Post
Number of Bank Transfer Scams in UK Rises by 40% in a Year
the Guardian
“The amount of money stolen by criminals through bank transfer scams has risen by 40% in a year and is running at more than £1m a day, according to official UK data. Scammers stole £616m from UK bank customers during the first six months of 2019, according to banking body UK Finance . Of this total, £207.5m was lost to scams in which people were duped into authorising a payment to an account controlled by a criminal. This was up 40% on the £148.2m figure for the same period in 2018, although UK Finance said the year-on-year numbers were not directly comparable.”
May 28, 2019
On the web
New APP Scam Protection Code Comes Into Force
FinTech Futures
“Driven by the Payment Systems Regulator (PSR) and developed by consumer groups and the industry, the code offers more protection than ever before for those exploited by criminals. APP scams occur when consumers are tricked into making an authorised payment to a fraudster. From now on, participating banks will decide whether to reimburse the victim within 15 working days. Unsatisfied customers can refer the matter to the Financial Ombudsman Service, regardless of whether their bank has signed up to the code.”
November 20, 2018
On the web
FUTURE FRAUD ~ 3 DYNAMICS CHANGING FRAUD IN 2019
Juniper Research white paper
“Our complimentary whitepaper, Future Fraud ~ 3 Dynamics Changing Fraud in 2019 explores the key trends and market forces disrupting the online payment fraud industry, aligned with a forecast summary for annual digital payment fraud losses.”
November 1, 2018
Top Post
Authorised Push Payment Scams – A new approach
Lexology
“With UK Finance reporting a £92.9 million loss to consumers in the first half of 2018 as a result of Authorised Push Payment (APP) scams, the APP Scams Steering Group (the Steering Group) have published a draft voluntary code (the code). APP fraud is characterised by a transfer of funds executed across Faster Payments, CHAPS or an internal book transfer, authorised by a customer where they are either: deceived into transferring the funds to a different person, or where they believe they transferred funds for a legitimate purpose when it was, in fact fraudulent.”
October 30, 2018
On the web
Hong Kong halts e-wallet auto top-ups after user reports of missing funds
South China Morning Post
“The suspension order, unveiled Wednesday evening, came after the HKMA found a number of customers had suffered a combined loss of HK$180,000, with most cases involving several thousands of dollars in losses, via the Faster Payment System. The biggest single amount was about HK$100,000, a spokeswoman said.”
October 18, 2018
On the web
Name checks to begin on bank payments
BBC
“The name of someone receiving a payment will be as important as their banking details for the first time from next summer, in an attempt to combat fraud. At present, anyone wanting to transfer money enters the intended recipient’s name, account number and sort code. However, the name is not checked. Under plans from the UK’s payments operator, the sender will be alerted if the name does not match the account. Banks have been accused of dragging their heels in introducing the system.”
October 10, 2018
Top Post
UK Finance proposes payments tax to compensate fraud victims
Finextra
“Banking lobby UK Finance has floated the idea of imposing a universal tax on funds transfers which banks could dip into to compensate victims of push payments fraud. Push payments fraud, which happens when businesses or individuals are conned into sending money to a fraudulent account to pay for goods or services, has become a political hot potato in UK financial circles.”
September 25, 2018
Top Post
Scammers steal £500m from UK bank customers in six months
Finextra
“Criminals stole more than £500 million from UK bank account holders in the first half of 2018, according to industry figures. Bank trade group UK Finance says that £145 million of the losses were down to authorised push payment (APP) scams, where crooks trick victims into sending money to another account. The remaining £358 million was lost in unauthorised fraud, where fraudulent transactions are made without the bank account holder’s knowledge. UK Finance says that despite the losses, the industry managed to prevent over £700 million in unauthorised fraud.”
September 5, 2018
On the web
The new and more efficient payments system means new and more efficient payments fraud. Here’s how to prepare
The Conversation (Australia)
“Fraudsters hack into emails between solicitors and their home-buying clients and then on the day the money is about to be moved, impersonate the solicitor and send the client an email saying the bank account details have changed and the payments should be made to a different account, created by the fraudster.”
August 24, 2018
On the web
Alibaba-backed Alipay upgrades its system for payment safety
CGTN
“The Alibaba-backed Alipay’s upgraded system help users get back funds that are mistakenly transferred to the wrong account or if they’ve sent an incorrect amount. Its Chinese rival, Tencent’s WeChat Wallet, already has measures to delay the transfer process to protect users.”
August 17, 2018
On the web
Survey Reveals Pessimistic Payments Fraud Outlook
Credit Union Times
“The survey also showed that finance and treasury professionals believe integrating real-time payments with online banking is the technological innovation that will have the greatest positive impact on the industry over the next three to five years.”
May 1, 2018
Top Post
Mexican banks moved to alternative network as hackers target real-time payments system
Finextra
“The alarm was sounded by the Mexican central bank on Friday, reporting that three banks experienced “incidents” when operating the SPEI, Mexico’s interbank electronic transfer system. The bank stressed that no client money was lost as a result of the attack and the system continued to operate as normal. The banks targeted were moved to an alternative network which would result in delays in transferring cash from the usual 1.9 seconds to hours.”
April 30, 2018
On the web
Mexican Banks Targeted in Cyber Attack
Bloomberg
“Cyber attackers attempted to penetrate Mexico’s electronic payment systems Friday, forcing three banks to enact contingency plans, according to people familiar with the matter. Three banks experienced “incidents” in recent days when operating the SPEI, Mexico’s interbank electronic transfer system, and will be connecting to the central bank’s network under “contingency schemes,” Banco de Mexico said in a statement Friday evening. That could cause delays in money transfers, according to the statement, which noted that the central bank’s SPEI infrastructure and client money haven’t been affected.”
Uncovered: cruel scam so slick even the vigilant can be duped
The Guardian
“In 2017, UK bank customers lost more than £236m in so-called “authorised push-payment scams” where individuals are deceived into transferring money into a fraudster’s account. The scammers usually start with a phone call purporting to be from the police or a bank, or with an email from a cloned address masquerading as a payment request from a genuine conveyancing solicitor or trader employed by the victim.”
On the wires
Account Holders Gain Greater Control, Visibility Over Real-Time Payments and Same-Day ACH Credits with ACH Alert’s Newly Launched PRO-TECH Services
“With PRO-TECH RT, account holders can establish parameters for incoming real-time payments and determine what conditions should prompt an alert. The alert, which can be sent via text, email or both, provides visibility on the status of the payment. Additionally, account holders can set up in advance an approved or blocked list based on factors such as payment amount, frequency, sender and start/end dates to automatically manage future payment decisions in real time.”
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