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San Francisco, CA
February 28, 2019

Many of our clients are global, and have payments professionals in locations around the world who want to stay current on developments in payments. Other clients are based in the United States but are expanding globally, and need to understand – and support – the payments needs of their customers, suppliers, employees, and partners.

Glenbrook’s Global Payments Workshop can be delivered either as an in-person training session at a location of your choice (in a one- or two-day format), or as a series of webinars.

“Cross-border payments are unquestionably one of the largest – and most lucrative – of the opportunity spaces in payments today. Navigating these waters is tricky – it helps to understand the basic infrastructures that make all of this work. Glenbrook’s Global Payments workshop is designed to do just that.”

Elizabeth McQuerry
Partner, Glenbrook Partners, LLC


  • Who Attends

    Glenbrook's Payments Education Program is useful for both experienced manages, who often want to be updated on what's happening in areas outside of their immediate domain, and for newcomers, who need a broad overview of the U.S. payments systems to create a context for their work.

    Over 17,000 payments professionals have attended Glenbrook workshops. Attendees have included product, strategy and sales managers, technology operations and risk manages, investors, inventors and analysts, management teams from payments startups.

  • Network with your peers

    Payments Boot Camp and workshop attendees enjoy opportunities to connect with other people in the industry, as well as with the Glenbrook team. Most two-day events have a networking reception at the end of the first day, and there are always changes to network during lunches and breaks.


The Global Payments Workshop will be held at the W Hotel in San Francisco.

W Hotel San Francisco
181 3rd Street, 2nd Floor
San Francisco, CA 94103


  • Russ Jones

    Russ offers clients over 35 years of experience as an executive, analyst, and consultant. He is an industry pioneer in the commercial use of Internet technologies, and brings a strong background in payments industry analysis, strategy development, and product conceptualization.

  • Erin McCune

    Erin is a Glenbrook Board Member. She has nearly 20 years consulting experience focusing on business payments, cross-border transactions, bill payment, and the intersection of corporate finance, banking, and ERP/accounting. She is an advocate for enterprise, SMB, biller, and gov’t users of payments.


1. Country Payments Systems

  • What is a domestic payment system?
  • How countries run their payments systems
  • Commonalities and differences among countries
  • Global shift to instant, credit push payments, and other payments trends
  • Country Spotlight – India Payments Landscape
  • Innovator’s Spotlight – Paytm

2. Correspondent Banking and its Challengers

  • How sending money from one country to another works
  • International Wires, Correspondent Banking, and SWIFT
  • Economics – End-to-End Fee Analysis of an International Wire
  • Overview of Challengers – Global banks, SWIFT gpi, Global ACH, Regional Systems, RippleNet

3. Cross-Border Card Processing

  • Cross-Border Card Payments – Flows, Economics, and Implications
  • Dynamic Currency Conversion – Flows, Economics, and Relevant Rules
  • Multi-Currency Pricing
  • Multi-Currency Specialists and Processors

4. Cross-Border Use Cases – Supplier Payments

  • How businesses pay suppliers across borders
  • Cross-currency and same-currency payments
  • Enterprise attitudes towards bank and non-bank solution providers
  • Incumbents and challengers – Ariba, Cambridge Global Payments, Flywire, and Veem

5. Cross-Border Use Cases – eCommerce

  • Global PSPs – models and value proposition
  • General approach to domestic payment methods
  • Examples of “Alternative Payments” in local context – IDEAL and Boleto Bancario
  • Incumbents and challengers – Worldpay and Digital River

6. Cross-Border Use Cases – Payouts

  • How enterprises pay employees, contractors, developers and publishers in multiple countries
  • The challenges of reaching developing countries
  • Incumbents and challengers – Payoneer, Tipalti, and Hyperwallet

7. Cross-Border Use Cases – International Remittances

  • P2P remittances corridors
  • Formal and informal remittance systems
  • Key players and challengers – Western Union, Xoom, TransferWise, and BitPesa

8. Crossing Over – Domestic Payments Systems Go Global

  • Regional Enablers – Klara, Paytm, M-Pesa, GrabPay, and WeChat Pay
  • Innovator’s Spotlight – Alipay

Fees, billing, discounts, refunds


The standard registration fee is $995 per person.

Bundle and save $200! The one-day Insight Workshop fee is reduced to $795 per person when you register for the Insight Workshop PLUS the corresponding two-day Payments Boot Camp.

Fees include:

  • instruction
  • instruction materials (including hard and soft copy of presentation slides)
  • breakfast and lunch on instruction days

Fees do not include:

  • hotel accommodations

Payments / Billing

Glenbrook accepts American Express, Discover, MasterCard, PayPal and Visa for payment upon registration. If required, payment may be made by an invoice sent to your company – with our prior approval. Please contact us to obtain approval for invoice billing.


Individual discounts:

  • Save 10% – Early Bird discount. Register 2+ months in advance of a workshop and receive 10% off. Use discount code GH52R3 when registering.
  • Save 10% – Alumni discount. Glenbrook Payments Education alumni wanting to attend another payments education event. Contact us to request your alumni discount code.

Group discounts:

  • Save 10% – Register 2 people for an Insight Workshop
  • Save 15% – Register 3-6 people for an Insight Workshop
  • Save 20% – Register 7-9 people for an Insight Workshop
  • Save 30% – Register 10+ people for an Insight Workshop
  • Contact us to request your group discount code.

Glenbrook client discounts:

  • Discounts are also available for select Glenbrook clients. Contact us to inquire about a discount code.

Only one discount code may be used per person. Discounts may not be combined with any other sale, promotion, discount, code, coupon, and/or offer.


Payments Boot Camp and workshop registrants may cancel their registration for a full refund if cancelled one month prior to the event. Refunds for cancellations within a month of the event will be considered on a case by case basis. In some cases, it may be possible to switch registrations to an event at a later date.

Daily schedule

  • 8:30am – 9:00am breakfast available
  • 9:00am instruction begins
  • 12:00 – 1:00pm lunch is provided
  • 5:00pm workshop ends

Local airports, driving directions, hotels

San Francisco International Airport is 13 miles from the meeting facility. Drive time (without traffic) is approximately 20 minutes. If traveling to or from San Francisco International Airport during peak commute hours, allow at least 45 minutes to reach your destination.

Public transportation including Caltrain, BART (Bay Area Rapid Transit), and bus stations are all in close proximity to the W Hotel.

Driving directions to the W Hotel can be found on their website. For an estimate of driving time to the W Hotel from your Bay Area location, click here. Parking at the W Hotel is $65 per day. There are two public parking garages in close proximity to the W Hotel. The Hearst Parking Center, 45 Third Street, is two blocks north and costs $24 for up to 12 hours. The SFMOMA Parking Garage, 147 Minna Street, is $35 per day.


Registrants should make their own hotel arrangements. Please contact the hotels directly to make reservations.

W Hotel San Francisco
181 3rd Street
San Francisco, CA 94103

Below is a list of some nearby hotels.

Courtyard By Marriott San Francisco Downtown
299 Second Street
San Francisco, CA 94105

San Francisco Marriott Marquis
780 Mission Street
San Francisco, CA 94103

The Park Central San Francisco
50 Third Street
San Francisco, CA 94103

Hotel Zelos San Francisco
12 Fourth Street
San Francisco, CA 94103

Pre-reading and resources

Recommended Pre-reading


  • Payments News – Glenbrook’s curated daily news feed
  • Payments Views – Glenbrook’s commentary and opinion blog on topical issues in the payments industry
  • Payments On Fire™ – Glenbrook’s podcast interview series featuring the latest and most interesting developments in payments
  • Glossary – Glenbrook has compiled an expansive industry glossary of key payments terms and acronyms
  • Attending Companies – view a list of companies who have attended Glenbrook Payments Education events
Register Now

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