By
Allen Weinberg
With online payment fraud now entering its second decade, recent fraud studies are somewhat encouraging and show that the percentage of revenue lost by eCommerce merchants to online fraud is declining. But these same studies also underscore that with the steady growth of online commerce and digital goods and services, the actual sales revenue lost to payment fraud continues to increase year over year. The eCommerce paradox is that while online payment fraud is dropping in relative terms, it is growing in absolute terms. And with eCommerce merchants expected to lose as much as $2.8 billion to payment fraud in 2005, according to the 2006 CyberSource Annual Fraud Report, the problem is demanding greater management attention, the development of industry best practices, and the pursuit of new solutions.
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