I was fortunate enough to spend a day yesterday at Bill Maurer’s IMTFI (Institute for Money, Technology and Financial Inclusion) conference at UC Irvine. Bill is an anthropologist, and his institute funds fascinating small projects in developing countries that...
We are conducting our third annual payments organization survey to learn how companies’ internal structures are evolving to manage the ever-increasing complexity of payments. We are eager to learn how your company manages payments, and how your...
I'm at the Kansas City Federal Reserve Bank's conference on Consumer Payment Innovation. Bruce Summers, Former Director, Federal Reserve Information Technology, just finished presenting a major paper on payments system infrastructure and the Fed's potential role...
We've launched a new research effort exploring best practices among merchants about how payments and fraud risk management functions are organized, staffed, and measured. If you work in the payments or fraud risk management functions for a merchant, please take a...
Glenbrook recently conducted two surveys to develop a detailed understanding of the ideal cross-border payments solution from the perspectives of both payments professionals and payments initiators. We are publishing the results today to coincide with Sibos, the...
Informal conversation with Glenbrook clients suggests that different companies have developed different organization structures to manage the ever-increasing complexity of payments. We are eager to learn how your company manages payments, and how your...
New Glenbrook research, sponsored by Earthport, indicates that as companies do business with an increasing number of customers and suppliers over seas, they desire better cross-border payment systems. Slow funds clearing, complicated reconciliation, and lack of...
Companies of all sizes have adopted accounts payable (AP) automation solutions, yet recent IAPP-TAWPI and Glenbrook research reveals that e-invoicing benefits remain elusive. Semantics Electronic invoicing, or e-invoicing, means different things to different...
Last week we asked readers to help us capture a snapshot of U.S. market contactless/RFID terminalization. We were pleased to get 43 brave souls to respond. Here are the (admittedly anything but scientific) results: We also asked respondents to identify themselves...
It's the holidays and the online retail sales are… well… who knows? We're seeing data points all over the map. comScore is reporting better-than-they-expected 4% growth over the the previous year. U.S. online holiday spending has grown 4% to nearly $21 billion...
