Innovations in Card Acceptance

What Drives Innovation? More often than not, the successful innovations that surprise us come from disrupters who focus in a laser-like way on unserved market opportunities. In doing so, they are able to successfully fly below the radar of the incumbents (to use...

One Hand Clapping!

That’s actually two big hands clapping for Starbucks – but I’m using the one hand clapping metaphor to help make a point! Congratulations to Starbucks for taking the lead in mobile payments in the U.S. with its announcement this morning that now all...

When Worlds Collide [NACHA Payments 2010]

I’m here in Seattle today at NACHA’s Payments 2010 conference along with Russ and Erin.  I’m mulling over a couple things I heard in sessions today, trying to draw the line between them. Early this morning, I sat in on a briefing by eCom Advisors...

Field Report from 2010 ETA

Another year has flown by and here I am at the 2010 ETA Annual Meeting. I love to walk through the exhibit hall and see “what’s hot,” what’s changed, and what never changes at this ISO conference.  So here goes… Before I arrived I tried to predict what the hot areas...

iPhone 3.0 – Payments in Perspective

Apple created a lot of buzz in the industry last week when it previewed the new capabilities of iPhone OS 3.0. Leading the list of new features, surprisingly, was a payments-related enhancement called “In App Purchase”. I missed the briefing, but saw this...