Glenbrook is celebrating the expansion of its leadership team by announcing the promotions of Simon Skinner and Joanna Wisniecka to Associate Partner.
Learn how Glenbrook’s high-quality on-demand learning helps payments professionals expand their knowledge and hone their skills.
It is an undeniable trend that an increasing number of businesses are embedding financial services into their products. Those that have embarked on this journey often experience multiple benefits if the new services solve an existing problem for their customer...
At Glenbrook, we live to help organizations solve payments problems. As we’re upgrading our website, we knew it was time to fix a few of our own. Below I share how we apply our expertise and methodology to solve a merchant’s (us!) payments problems. The Context...
First things first – no, this is not one of those April Fool’s gags. It’s a bittersweet day at Glenbrook as we bid farewell to the last of our founders. Following the retirements of co-founders Scott Loftesness and Carol Coye Benson in the last few years, Allen...
Economies, global and domestic, are both interconnected and interdependent. Routine perturbations like economic slowdowns and recessions illuminate those dependencies as pain in one sector spreads to an adjacent one. COVID-19, and the global economic, social, and...
The Income Domain consists of payments to individuals for salary, benefits, rebates, and expense reimbursements. In the U.S., these payments are made primarily via direct deposit through NACHA’s ACH system, and to a lesser extent, paper checks and payroll cards....
Despite decades of payment industry efforts, businesses have remained stubbornly dependent on checks. Back office processes (and personnel) can be remarkably change resistant despite being mired in paper, regardless of the size of the business. At Glenbrook we...
When Glenbrook is Assessing a Merchant’s Payments Operations, the goal is to understand whether the payments environment functions in a way that optimally supports their existing business needs as well as any future requirements. To do so, one of the major Key...
Carol Benson, one of my fellow founders of Glenbrook Partners, is retiring at the end of June, following our other founder, Scott Loftesness, who retired four years ago. It seems like only a few years ago (certainly less than 20) that the entire company fit in one...
