Payments Fraud

Episode 253 – Glenbrook Partners: 2024 Payments Industry Trends Wrap Up

The Glenbrook partners reflect on key trends and challenges in the payments industry that shaped 2024 - from generative AI, open banking, the evolving regulatory landscape, and the rise of fast payment systems worldwide. And you can't get the Glenbrook team in a "room" without discussing ongoing fraud implications, orchestration in merchant payments, and the progress of tokenization. Tune in to hear insights from our industry experts on these themes and more as we wrap up the year and look towards 2025.

Episode 249 – Two Decades of 3-D Secure: Can Strong Customer Authentication Succeed in the US and Unregulated Markets? with Dewald Nolte, Entersekt and Amandeep Batra, Stripe

Amandeep Batra from Stripe and Dewald Nolte from Entersekt join Glenbrook for this episode of Payments on Fire to dig into the impact on approval rates using 3-D Secure, and the use of Strong Customer Authentication to battle transaction fraud.

Episode 245 – Shining a Light on the Dark Web with Dr. David Maimon, SentiLink

In this episode, Dr. David Maimon, Head of Fraud Insights at SentiLink, joins Glenbrook to share his insights on the dark web and talk fraud trends and the psychology of fraud and those who perpetrate it.

Episode 243 – Payments, Authentication, and Identification in the Era of AI with Ori Eisen, Trusona

In this episode, we take the long view, talking with Ori Eisen, CEO and Founder of Trusona. We reflect on what the payments industry has gotten right, the current challenges, and the future of authentication and identity. And, to pay attention to the here and now, we asked Ori to share his best practice tips for implementing passkeys.

Episode 232 – Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council

In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit.

We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry.

Episode 229 – What Glenbrook is Watching in Payments in 2024

Glenbrook is kicking off the new year with a (lengthy) conversation on what payments industry trends and developments we think are the most interesting, compelling, and controversial at the moment, and what to watch as we move into 2024.

Percentage of online merchants who believe policy abuse is a significant problem for their bottom lines

Episode 220 – Stay Ahead of the Game: Understanding and Countering Policy Abuse with Eyal Elazar, Riskified

In this episode, Yvette Bohanan and Chris Uriarte sit down with Eyal Elazar, Head of Product Marketing at Riskified, to discuss policy abuse trends and the implications of consumers and professional criminals increasingly engaging in these schemes.

Episode 209 – Part 2 of What’s Hot, What’s Not, and What We’re Watching: Checking in at 2023’s Halfway Point with Glenbrook

In Part 2, Yvette Bohanan continues the conversation from Episode 206 with the commercial practice team at Glenbrook. We cover some new topic areas, including banks, risk and fraudsters, and the investment community in this macroeconomic environment. Listen in to see what we're watching, where we might see some blind spots, or where the next set of curveballs will be coming as we get into the back half of 2023.

Episode 206 – What’s Hot, What’s Not, and What We’re Watching: Checking in at 2023’s Halfway Point with Glenbrook

In this episode, Yvette Bohanan sits down with Bryan Derman, Chris Uriarte, and Drew Edmond to take stock of payment industry trends as we reach the halfway point of 2023, to hear their perspectives on what’s hot, what’s not, and what are they watching as we venture into the second half of the year.

Episode 167 – Combating Fraud – Patrick Chen, Spec

In this episode of Payments on Fire®, Yvette Bohanan is joined by Patrick Chen, co-founder of Spec, to discuss payments risk, fraud, and the age-old question of good versus evil. Listen in to hear how organizations can combat fraud while still providing the best customer journey.