by George Peabody | May 16, 2017
Payments transactions generate plenty of useful data for merchants. But wrangling that data into informative shape gets challenging, especially when multiple acquirers, gateways, processors, or other service providers are used. Each one has a different approach to...
by George Peabody | Dec 20, 2016
In e-commerce and mobile commerce the problem of false declines is significant, especially during the holidays. Issuers decline transactions that online merchants approve. And vice versa. In other words, the necessary process of sorting out fraud from good...
by George Peabody | Jun 21, 2016
Chargebacks are one of the card system’s great consumer benefits. If fraud happens, the merchant doesn’t deliver on what was promised, or you’re charged six times for something you bought just once, the chargeback mechanism returns your money or...
by George Peabody | May 11, 2016
Payments industry professionals naturally have a hard focus on the industry’s own dynamics. So, it’s not uncommon to lose sight of who the customer is and who pays the freight. In retailing, yes, the consumer pays, but payments is a direct cost to the...
by George Peabody | Dec 14, 2015
Interchange galvanizes the attention of regulators around the world like iron filings to a magnet. Everyone in card payments watches their moves closely because of its economic impact on merchants, card networks, issuers, acquirers and, in theory, consumer pricing....