Episode 222 – Fanning the Flames: Involuntary Churn

Yvette Bohanan

September 26, 2023

POF Podcast

We get the opportunity to work with many different types of merchants in our Merchant Practice at Glenbrook: Global omnichannel retailers, marketplaces, commerce platforms, utilities, you name it. One of the major categories that we work with is subscription merchants, and they come with their own unique needs and perspectives.

Subscription merchants and merchants that have recurring payments as part of their business model rely on the ability to charge their customers on an ongoing basis. In this Fanning the Flames episode, Drew Edmond joins Yvette Bohanan to dive deep into an issue that has grown in importance with the continued growth of the subscription economy: involuntary churn.

Listen in to hear Drew shed light on this tricky and important topic for subscription merchants.

Goodpods Top 100 Payments Podcasts

Listen now to Payments on Fire™ podcast

Payments News

Stay on top of the rapidly evolving payments world with Glenbrook’s free curated news feed, delivered daily to your inbox.

Payments Views

Read our commentary and opinion blog written by members of the Glenbrook team on payments industry topics, large and small.

Glenbrook’s live and on-demand workshops help you understand and apply the innovations shaping the payments industry. Register today or schedule a custom workshop for your team.

$

Trending Episodes

Launch, improve & grow your payments business