Voice is the natural user interface and the robots are coming to take it on. Enabled by high volume consumer devices like Amazon Echo, Google Home, Apple’s Siri, and powered by artificial intelligence engines like Amazon’s Alexa, Google Assistant, and Apple’s Siri, we are headed toward making voice-enabled commerce and payments a common experience.
Russ Jones is Glenbrook‘s “tech whisperer”, an expert observer of tech evolution and how it applies to payments. Join Russ and George as they discuss the development of the voice ecosystem, Amazon’s leadership, the intersection of voice and IoT, and where voice-enabled payments may flourish.
George, founder of Glenbrook’s Payments on Fire® podcast, is a 20-year payments industry veteran with a background in founding and running IT-based businesses to help clients develop payments strategies. During his 10 years at Glenbrook, George focused heavily on consulting in competitive positioning, technology investment road mapping, and innovation. Before joining Glenbrook, George led teams at Aberdeen Group, Mercator Advisory Group, and several other companies he founded, including Payment Pathways, RapidNet, and DigiFlite. George retired in 2024, but his contributions to Glenbrook live on through the 175+ episodes of Payments on Fire he recorded during his tenure.