Merchants Orchestration Payment Gateways PSPs Risk Management

Payments Orchestration: What Comes Next?

Orchestration providers have certainly come a long way, and can enable powerful capabilities and benefits for the merchants that employ them. This post explores some of the possibilities Glenbrook has been thinking about for where Orchestration (and even orchestration) can go next.

Data Fast Payments Fraud Healthcare PaymentsPost Risk Management

Payments Post #12: Lessons from Change

In this month's Payments Post, we want to draw your attention to several recent fraud incidents that underscore the criticality of effective risk management to your business and the safety and soundness of the payments industry.

Tags: Fintech

Merchants Orchestration Payment Gateways PSPs

Demystifying Payments Orchestration: Part 2 - Orchestration in Practice

Recap Earlier this week, we started to unpack one of the buzziest terms in payments: orchestration. As we define it, Orchestration Platforms facilitate a merchant’s multi-acquirer setup, in addition to providing services across the areas of transaction optimization, smart routing, and connections to multiple providers (acquirers, non-card payment methods, and related services such as risk […]

Merchants Orchestration Payment Gateways PSPs

Demystifying Payments Orchestration: Part 1

Introduction For those of us who follow the payments industry, it has been difficult in the past few years to avoid the hype around payments orchestration.  The ubiquity of the term begs the question: what exactly does payments orchestration mean?  We see the term used to describe providers serving FIs that will “orchestrate” – i.e., […]

Cross-border Payments Global Payments PaymentsPost

Payments Post #7: Glenbrook's September Roundup - Sibos, India, and a Connected Future

This month, Payments Post is going global. We’ll jump to Canada as we explore themes from Sibos and then to India to take a look at a leader in next-generation national payment schemes. We’re joined by Cici Northup, Associate Partner in our Global practice, alongside our usual curator Justin Pituch. Sibos highlights global payment aspirations […]

Tags: Fintech

BNPL Lending

Buy Now, Pay Later: Where Have the Months Gone?

At the beginning of the year, I hypothesized that four issues needed to be addressed for sustained Buy Now, Pay Later success. What happened this year? To what extent did we mature our BNPL market?  Let’s take a look at 2023 progress: Issue 1: BNPL Education January recommendation: We need more and better consumer education […]

Fast Payments PaymentsPost

Payments Post #5: Glenbrook's June/July Roundup

Payments Post was on vacation last month; your editor was making his way from Berkeley, CA to a new home in Chicago, IL. But now that I’m settled in the Windy City, I’m happy to present this “double feature” post, covering developments in both June and July. Two major themes span these two months: 1) […]

Tags: Fintech

Customer Relationship Management Merchants PSPs

Poor Account Management: The Silent Killer of Payment Service Providers

The major global payment service providers (PSPs) are in perpetual competition to provide their target merchants with the highest quality of payments acceptance technology. However, one of the most common reasons that Glenbrook sees merchants leave their PSP has nothing to do with technology. They leave due to poor account management. Account management is the […]

Visa

Is this the Future of Reducing 3D-Secure Friction in the Long Term?:  A Look at Visa’s Digital Authentication Framework (DAF)

In this post, Glenbrook provides a solutions review. This is a new type of Glenbrook payments views post that deep dives into a particular market solution.  Once in a while, we run into a few topics and innovations that we think could have a major benefit to the payments industry but aren’t being discussed in […]

Tags: Risk Management

Banking Merchant Acquirers Risk & Fraud

Examining Risk and Resiliency in Banking Relationships (..and no, we’re not just talking about bank failures)

On Monday a few weeks back, a member of a client’s executive team gave me a call: “We really need to speed up the project to find another bank sponsor.” That was followed by a call from another client later that day: “We’ve been thinking about what it would take to form a relationship with […]

Tags: Chris Uriarte Fintech Risk Management

Fast Payments Risk & Fraud

Stakeholders Respond to Fraudsters’ Affinity for Instant Payments

A joint post by Joanna Wisniecka and Bethany May Rise in instant payments systems incites rise in fraud Instant payments systems (IPS) are proliferating globally, conferring benefits to economies and ultimately, end users. These systems are making digital payments faster, easily accessible, and in some countries, more affordable than other existing payments methods. As IPS […]

Tags: Real-time Payments Risk Management

Risk & Fraud

Taking Your Payments Risk Management Game to the Next Level

If you search our website, you will find some prior posts about Payments Risk Management.  When we launched our Risk Management Advanced Workshop back in 2019, I wrote about how people don’t like talking about risk – Why Talk About Risk in Payments – and why we need to anyway. Then we published a series […]

Tags: Risk Management

Glenbrook

Only Fools Rush In: A Thoughtful Approach to Embedding Financial Services

It is an undeniable trend that an increasing number of businesses are embedding financial services into their products. Those that have embarked on this journey often experience multiple benefits if the new services solve an existing problem for their customer base, but it requires taking a thoughtful and informed approach to avoid negative downstream complications.  […]

BNPL

Will We See Ongoing Success of Buy Now Pay Later?

Buy now pay later (BNPL) has become a global phenomenon. The global BNPL market size was valued at USD 15.91 billion in 2020 with growth to 90.51 billion by 2029 (source 1). If BNPL isn’t in your market today, it will likely be soon.  Look at any major country and you can see or read […]

BNPL Open Banking Security

2023: A Big Year for Regulation in the US?

As we dive into the new year, we at Glenbrook reflect on the key themes and learnings within payments from 2022 and assess what we believe will emerge as key trends in 2023. My colleague Chris Uriarte recently shared his 8 Payments and Fintech trends for 2023 on LinkedIn, where he discussed fraud and embedded […]