Banking ECommerce Payments News Research Round Up

Online Bill Payment Catching Up with Checks

A recent poll by the research firm Harris Interactive  indicates that the number of bills paid online is rapidly approaching the number paid by check: Other = cash, debit cards, or other payment methods.Source: Harris Interactive data (quoted in The New York Times) Keep in mind that CheckFree (a leading providor of online bill presentment […]

Allen Weinberg Writings

Payment Card Chargebacks - It Pays for Merchants to Put Up a Fight!

By Allen Weinberg With online payment fraud now entering its second decade, recent fraud studies are somewhat encouraging and show that the percentage of revenue lost by eCommerce merchants to online fraud is declining. But these same studies also underscore that with the steady growth of online commerce and digital goods and services, the actual […]

Bryan Derman Writings

Wither the Empire?

By Bryan Derman Some thoughts from Bryan on reading leading indicators in Consumer Financial Services.

Scott Loftesness Writings

Responding to "Phishing" Attacks

By Scott Loftesness Phishing has emerged as the latest threat to the theft of personal information over the Internet. This Glenbrook ActionMap(SM) briefing for financial institutions examines the phishing threat, provides brief technology background on how fraudsters are successfully perpetrating phishing frauds, and recommends an ActionMap for institutions to consider for responding effectively to these […]

Russ Jones Writings

Meet the Open Service Platforms

By Russ Jones I recently attended the O’Reilly Emerging Technologies Conference hoping to learn about up and coming technologies that might hold promise for Glenbrook’s clients. While I didn’t find exactly what I was looking for (the opportunities in financial services for smart dust, robofly, and nanotechnologies continue to elude me) I did have one […]